Viewing all customer Discussions for:
Door & Window

Home Owner Granbury Texas
Aug 16, 2017
Home Owner from Granbury Texas
Aug 16, 2017
Does a replacement part exist?
I bought 27B balances from you guys and have had no problem replacing several of them until this window that the pins at the bottom of the sash that fit into the cam (195) are rusted completely. The part is basically a round shaft that fits through the frame and into the cam. The problem is I see no ... (cont.)
Quick Learner USA
Aug 16, 2017
Quick Learner from USA
Aug 16, 2017
Channel balance 29-5 IX CMC 7
Please review the enclosed photos and offer your best recommendations for replacing 29-5 IX CMC 7 window balances.
Quick Learner Neptune
Aug 16, 2017
Quick Learner from Neptune
Aug 16, 2017
Balancer for Alside window
I have a broken plastic component in my Alside window. I'm told its a balancer. I'd like to replace it .
Quick Learner Seattle
Aug 16, 2017
Quick Learner from Seattle
Aug 16, 2017
Window Roto 62 Strkr * 44
Do you have this? I see you have a product code 38-158 but the measurements are larger than my example. Mine is 3" screw to screw, 3 3/8 length, width,15/16 th, thick 7/16, and the opening between the screws is 2 1/4.
Home Owner
Aug 16, 2017
Home Owner
Aug 16, 2017
Broken part for Viking windows
Hi, This particular part is broken on several of my windows. Are the parts available? I believe they were made in 1999? Are they easy to replace? Thank you, Kris
Home Owner Sugar Hill
Aug 15, 2017
Home Owner from Sugar Hill
Aug 15, 2017
Sliding door roller
Sliding door roller that has the number 138 on the side of it. The door was installed in 1997. It has one roller. The whole assembly is about 2.5" long and 1" in height. The roller is about 1/4" wide.
Quick Learner PA
Aug 15, 2017
Quick Learner from PA
Aug 15, 2017
Track window
Coil shoe broke and tilt latch. Pictures of broken parts And good parts. Shoe dimensions are: 2 5/8" long 1 3/8" wide 1/2" deep Tan/beige in color on tilt latches Please advise
Quick Learner Redondo Beach, CA
Aug 15, 2017
Quick Learner from Redondo Beach, CA
Aug 15, 2017
Sliding screen door
Need replacement 'hole' bracket for the manual hook on the lever.
Contractor winnipeg, manitoba
Aug 15, 2017
Contractor from winnipeg, manitoba
Aug 15, 2017
Awning window opener
Good morning. Would you be able to let me know if you can supply this type of opener?? Thanks, Tim
Home Owner Rhoadesville Va.
Aug 15, 2017
Home Owner from Rhoadesville Va.
Aug 15, 2017
M&W awning window
I have a M&W awning window . the part that attaches to bottom of the window that the arms from the window attaches to has broke. I believe the window size is 31"x19". Do you have that part? The part is a bar like piece with a piece containing two studs that allow the arms to clip on to . thus pulli ... (cont.)
Home Owner Cupertino
Aug 15, 2017
Home Owner from Cupertino
Aug 15, 2017
Vertical sliding window part - request for help.
Can you help me identify this part? They are used throughout the windows on my house and are getting old an brittle. One of the pictures that I attached shows the two labels that were attached to the inside of the window and might help identify the manufacturer. Here is some of what is written on ... (cont.)
Handy Person Virginia
Aug 15, 2017
Handy Person from Virginia
Aug 15, 2017
Patriot Single Hung Series 2000 Windows
Wanting to check that I've got the right window series according to the label & need to know which type spiral balances theses are & are they still available to buy? What are the others parts I would need to make these window lift/hold/close properly again?
Professional Rancho Cordova
Aug 15, 2017
Professional from Rancho Cordova
Aug 15, 2017
Window Balance 21 4 CT CALDWELL
No known name on the window just the marking of 21 4 CT CALDWELL on balance.
Home Owner Boston, MA
Aug 15, 2017
Home Owner from Boston, MA
Aug 15, 2017
Window Cranks/Operators for Steel Casement windows
Hello, My contractor threw out my original cranks and so i'm looking for replacements. I don't have any of the original parts but I do have these pictures. Can you help identify/source replacement cranks? ~Paula
Contractor Glendale Heights, IL
Aug 15, 2017
Contractor from Glendale Heights, IL
Aug 15, 2017
CASEMENT SASH LOCK
Can't find casement sash lock. I ordered 38-144 but it doesn't fit properly. Need to match the color as well. Please help
Quick Learner Sacramento
Aug 15, 2017
Quick Learner from Sacramento
Aug 15, 2017
Channel Balance for old Milgard windows
Took the window apart and discovered why it was difficult to open/close. Looking for replacement for very worn channel balance. Just want to make sure I order the correct parts for two windows. Thanks for all the information your website provides...it was very helpful !
Handy Person Lincoln ri
Aug 15, 2017
Handy Person from Lincoln ri
Aug 15, 2017
Window balance 8L & 8R
Says 8L and the other side 8R
Home Owner Syr. N.Y.
Aug 15, 2017
Home Owner from Syr. N.Y.
Aug 15, 2017
peachtree window balance
I have 2 P.T. windows,double hung, that measure at the sash 33 3/4" X 46 7/8" height. What window balance should I order for them? I also have 1 P.T. window, double hung, that measures 39 3/4'" X 46 7/8" height. And the correct balance for this larger window? Thanks, MM
Quick Learner Illinois
Aug 15, 2017
Quick Learner from Illinois
Aug 15, 2017
Need a casement crank
My crank mechanism shows a part number #40372 but I do not see this number on your web page. Which number do I order? Thanks you
Home Owner New York
Aug 15, 2017
Home Owner from New York
Aug 15, 2017
Insert Lock
Hi, I am trying to find this insert lock for an anderson/emco storm/screen door.