Viewing all customer Discussions for:
Door & Window

Quick Learner Niagara Falls Canada
Apr 21, 2017
Quick Learner from Niagara Falls Canada
Apr 21, 2017
My latch doesn't move up for down anymore
The space between the screw holes is 7 9/16". The problem is the latch doesn't move up or down when the lever is moved. There are 2 prongs. Thank you
Home Owner Dix Hills, NY
Apr 21, 2017
Home Owner from Dix Hills, NY
Apr 21, 2017
Broken Truth Casement Sash Lock Lever
To whom it may concern: I have casement windows in my closet and part of the sash lock lever on the left hand casement window snapped off. You can see the part that snapped off in the picture entitled "Sash Lock Broken". I am holding the broken piece up near the rest of the lever lock it snapped ... (cont.)
Home Owner
Apr 21, 2017
Home Owner
Apr 21, 2017
Screen door wheels
I need four of these. They are a right side and left side. Two on the right and two on the left. Can you get these for me. It is a screen door on my mobile home. Thanks in advance. Earl
Contractor Penna
Apr 21, 2017
Contractor from Penna
Apr 21, 2017
16". Balance. Stamped 1510
Need 4 of these please help
Quick Learner USA
Apr 21, 2017
Quick Learner from USA
Apr 21, 2017
Handy Person Noblesville, In
Apr 21, 2017
Handy Person from Noblesville, In
Apr 21, 2017
Coil replacement
Hi, I'm looking for the coil for both sashes on my window. Both sides have broken. There is a "7" stamped on the coil and it is about 1/2 inch in width. Can you tell me which replacement coil I need to purchase?
Home Owner Fort Wayne, IN
Apr 21, 2017
Home Owner from Fort Wayne, IN
Apr 21, 2017
Pella Sliding Door Roller
We recently purchased a home that has a Pella sliding patio door that needs the wheels replaced. The wheel assembly is still in good condition but the wheel bearings are bad so I just need to replace the wheels. Would part 81-225 work with axle repair kit (81-310) work? Are there other wheels that w ... (cont.)
Home Owner Hanover Park Ill.
Apr 21, 2017
Home Owner from Hanover Park Ill.
Apr 21, 2017
sliding patio door rollers
door rollers have a 1 embossed on it.it has plastic roller bearings . One looks like it has one bearing missing and the second one is missing most of the roller bearings.
Home Owner Green Bay
Apr 21, 2017
Home Owner from Green Bay
Apr 21, 2017
Side load pivoting hinge
Hello, I am looking for a replacement for the pivoting hinge off of one of my windows. The only number I can find on the hinge itself are 28E. I am hoping the numbers in the picture helps provide an answer. Thanks!
Contractor Flagler Colorado
Apr 21, 2017
Contractor from Flagler Colorado
Apr 21, 2017
Glaze bead
My customer thinks this is Andersen. I can't find any logo or etchings on the windows.
Home Owner woodbury, NJ
Apr 21, 2017
Home Owner from woodbury, NJ
Apr 21, 2017
window crank broken
My mistake! My E-mail address is wrong. Can you please correct and re-send? Thank you!! --mike
Quick Learner USA
Apr 21, 2017
Quick Learner from USA
Apr 21, 2017
Window Type
Hi, The glazing bead is what looks to be the cause of the problem. Is there anyway you can tell me which glazing bead I need to order based on the manufacture type of the window noted in the attached picture?
Handy Person USA
Apr 21, 2017
Handy Person from USA
Apr 21, 2017
Coil Spring bent
One shows just the bent coil, another shows all of the parts used, and the third shows the other side, installed. I have the lighter spring on the top, so behind the heavier spring, if that makes any difference. Let me know what is going on, I have installed many of these and more are needed. Mo ... (cont.)
Quick Learner
Apr 21, 2017
Quick Learner
Apr 21, 2017
Weather strip for Peachtree double entry doors
I have a peachtree front door. One 32" side swings open on a regular basis. The other side by releasing latches will open. This door is rarely swung open. At the center of these two doors is a weatherstrip that has an adhesive on the back side that holds it to the stationary door. Would you have ... (cont.)
Quick Learner McLean VA
Apr 21, 2017
Quick Learner from McLean VA
Apr 21, 2017
window grill clips
Clear plastic window grid clips that are approximately 3/4 inch wide. The window grud snaps into the clip and a round pin on the clip inserts the clip into the window frame. Etched into the window frame is "MW Dual 81"
Handy Person Phoenix, AZ
Apr 21, 2017
Handy Person from Phoenix, AZ
Apr 21, 2017
Glazing Bead Help
Hello, I have some older windows where the glazing bead is deteriorating. I live in AZ so the vinyl has taken a beating. The window brand is Masterview, which my understand is that they are no longer in business. I hope there's some parts that can work for my needs as we're trying to sell the ... (cont.)
Handy Person Plano Texas
Apr 21, 2017
Handy Person from Plano Texas
Apr 21, 2017
Great Lakes Windows - Tilt Latches
I need a total of two right hand latches and one left hand latch. I was told by the installer that they are Great Lakes windows and that the manufacturer no longer has this particular style latch in stock but to try your website and our installer will reimburse us for them if you can supply. ... (cont.)
Contractor plymouth ma
Apr 21, 2017
Contractor from plymouth ma
Apr 21, 2017
screen corner
Three eightths frame by seven sixteenths wide with flange corner
Quick Learner
Apr 21, 2017
Quick Learner
Apr 21, 2017
Snap-in glazing bead
I have a HR horizontal rolller window, and I need a glazing bead replacement. White with width 3/16 and height 1/2. I also attached some pictures, they could give you more accurate in measurement. Thank you!
Quick Learner Hanover, In.
Apr 21, 2017
Quick Learner from Hanover, In.
Apr 21, 2017
replacement balance
my balance have no color tips on them it is 30 inches long and 3/8 thick and weight 14.8 lbs. the pivot shoes have red on them thanks David