Viewing all customer Discussions for:
Door & Window

Quick Learner Farmington hills, mi
Sep 23, 2016
Quick Learner from Farmington hills, mi
Sep 23, 2016
Top clip of window balancer
This is the top clip for a window balancer for a non tilt window. The metal balancer has a marking "3030, b.s.i which is perpendicular to the 3030 then the letters NH in the same direction as the 3030. We need the left and right top clips and bottom clips or the whole balancer set. Thanks! ... (cont.)
Quick Learner
Sep 22, 2016
Quick Learner
Sep 22, 2016
Replacing and installing 15-205
i have ordered from you a cover for three coil triple support, 15-205. i need guidance from you that if you have a video regarding this particular hardware , how to assemble all three coil together and install , i will appreciate please, thank you. kirit
Quick Learner ca
Sep 22, 2016
Quick Learner from ca
Sep 22, 2016
Window balance 26 4 GU CMC 2
Please help me identify the correct part I need to order. Thank You Roberta
Quick Learner Virginia
Sep 22, 2016
Quick Learner from Virginia
Sep 22, 2016
Truth Window Operator
I've seen other operators with 4-5/8" pivot arms. Ours has a 9" pivot arm.
Quick Learner Pickens, SC
Sep 22, 2016
Quick Learner from Pickens, SC
Sep 22, 2016
Lower Sash Tilt Latch replacement part
We have MW Classic Vinyl windows bought 4/24/2008. The lower sash Tilt Latch has broken on one of them and we are trying to get a replacement set. Pictures of the original stickers on the window are attached. SO 1981530 RTVDHBMAU Vinyl Classic DH SGL
Home Owner
Sep 22, 2016
Home Owner
Sep 22, 2016
Bay window locks broken
I have bay window the lock to close each side broken it is about 31/4"x5/8" with pin attached to the Handel
Home Owner Dickinson, North Dakot...
Sep 22, 2016
Home Owner from Dickinson, North Dakota
Sep 22, 2016
Glazing bead
I have been looking for snapin window glazing bead in the style I have sent pictures of. I have Kindro windows. I would need it in 5-6ft pieces. Most of my windows are 5ft sq. Could you please help me please? Thank you, Myriad
Home Owner Oregon
Sep 22, 2016
Home Owner from Oregon
Sep 22, 2016
Sliding glass door replacement wheels
No part number, wheel stamped with 'KILIAN', 'TORONTO CAN', 'SYRACUSE NY'. Door probably installed mid-1960's
Quick Learner New York
Sep 22, 2016
Quick Learner from New York
Sep 22, 2016
Pivot shoe patent # 4610108
Hi, I need some help replacing the pivot shoe shown in the picture. Dimensions on this pivot shoe are: 9/16 thick and 1 1/4 wide Thanks , Mariama
Home Owner Albuquerque, nm
Sep 22, 2016
Home Owner from Albuquerque, nm
Sep 22, 2016
Night latch
I can't find these parts anywhere locally in new Mexico. I have Boreal vinyle windows. Do we you know who I might go about replacing them.
Quick Learner Orange, TX 77632
Sep 22, 2016
Quick Learner from Orange, TX 77632
Sep 22, 2016
sliding screen door corners
I am trying to find corners for a sliding screen door that dates back to around 1978.
Quick Learner Kettering, Ohio
Sep 22, 2016
Quick Learner from Kettering, Ohio
Sep 22, 2016
Roto window identification
I have windows that uses Roto brand parts. I have been researching the part in question for it is damaged. It is a Roto G2-OSCP-02. Your site refers to a part G2OSCP-01 that works for what I need. If this is the case please let me know, and I will order my replacement right away. ... (cont.)
Home Owner Lancaster, Pennsylvani...
Sep 22, 2016
Home Owner from Lancaster, Pennsylvania
Sep 22, 2016
Need replacement door pull handle
Bottom of exterior pull handle broken off. The spacing on the screw holes is about 4 inches. Door says it is a "ppg herculite k" sliding door. Tried a replacement from Lowes but it was not even close to matching up. Any help identifying the part or a suitable replacement would be appreciated. ... (cont.)
Home Owner USA
Sep 22, 2016
Home Owner from USA
Sep 22, 2016
roto sky light
my sky light that is 25 years just stopped working when my husband to check it appears that the piece w/30658 broke off from the chain. Below are all the numbers that appear. truth 45014 / chain 30955 / links on chain 30821 Please advise if you can help on what part it is and how much to re ... (cont.)
Home Owner Illinois
Sep 22, 2016
Home Owner from Illinois
Sep 22, 2016
Casement windows
I have original (1949) casement windows throughout my home. They all have the crank openers that look like the picture I've attached. I think 39-268 will do the trick, but does that come with the piece that attaches to the window... the "guide"? Obviously I'm a total rookie with this sort of thing ... (cont.)
Professional Charleston, SC
Sep 21, 2016
Professional from Charleston, SC
Sep 21, 2016
MW window sash balance
This balance has broken in several places and needs to be completely replaced. The track is 36 inches long x 1/2 inch square. The spring is 20 inches long. As you can see from the photos the clutch and the piece at the base of the string are also broken. I am trusting that you can identify this bala ... (cont.)
Handy Person Parker, CO
Sep 21, 2016
Handy Person from Parker, CO
Sep 21, 2016
Part number confirmation
Can you confirm this is the correct replacement part before I order a couple of these off the website? Product Code: S350-13 Original Product: Length (metal) = 13 5/8 inch Width = 9/16 Depth = 5/8 Stamp on back: 13 2 B.S.I. PV
Home Owner Brookhaven Pa.
Sep 21, 2016
Home Owner from Brookhaven Pa.
Sep 21, 2016
tie bar guides
I purchased some tie bar guides from ya in 2011 with the part number of 39-273 and no longer see them.
Handy Person Ladera Ranch, CA
Sep 21, 2016
Handy Person from Ladera Ranch, CA
Sep 21, 2016
33" Balance number 32 5
Hi, I have balance that show this number 32 5. Nothing else. I am pretty sure its S380 type. Its 33" long and 0.5" wide. I don't know what options to pick. What I know is: 13-18 lbs is not enough. I got 34" option 3320 - too long not strong enough. Thank you for your help. PS How differ ... (cont.)
Quick Learner
Sep 21, 2016
Quick Learner
Sep 21, 2016
glass patio door lock
code 82-244 do you still sell this product Gk singh