Viewing all customer Discussions for:
Door & Window

Home Owner Florida
Mar 20, 2015
Home Owner from Florida
Mar 20, 2015
Snap in Glazing for Milestone 2000
I'm looking for snap in glazing for a window series where the original company went out of business. It was made by Florida Extruders and is Milestone Double Hung Series 2000. Dimensions are about 1/2 square as shown in diagram. I'd rather not replace all four sides on a given window as typically on ... (cont.)
Quick Learner USA
Mar 20, 2015
Quick Learner from USA
Mar 20, 2015
Purchasing Agent Webster Springs, WV
Mar 20, 2015
Purchasing Agent from Webster Springs, WV
Mar 20, 2015
will 26-069 work for me?
I have a property built in 1988 with aluminum double hung windows (brown). The original interal latch (comparable to Item #26-069 is 2-3/4" in length by 5/8" width and 11/16" depth. Will item 26-069 work to repair the broken latches I have? Thank you!
Home Owner pico Rivera, Calif.
Mar 20, 2015
Home Owner from pico Rivera, Calif.
Mar 20, 2015
replacement roller 3/4"l x 1/2" w x1/2" h
A screw goes on edge w half circle. Side edge for screw is broken off.thx,been to many stores,no luck. Windows approx 25 yes old.
Home Owner Philippines
Mar 20, 2015
Home Owner from Philippines
Mar 20, 2015
Sash guide
Hi, I need sash guides for a number of my windows. Would you have this kind as shown on the images I sent? Thank you. Regards, Roberto
Quick Learner NJ
Mar 20, 2015
Quick Learner from NJ
Mar 20, 2015
stuck window sash
Hello: Quite a few of the lower window sashes in my house get stuck while being raised. Also, some of them drop down a little after being released and sit at certain positions (almost like a digital system rather than a analog continuous system). These vinyl single hung tilt window uses tube balance ... (cont.)
Quick Learner Omaha
Mar 20, 2015
Quick Learner from Omaha
Mar 20, 2015
Andersen Window Balance
I am looking to replace an Andersen Window Balance. The information on the existing is the following: BB 4 10 60 (hard to read the last number, it could also be 66) Please help me find the right replacement part. Thanks.
Contractor Dartmouth, N S
Mar 20, 2015
Contractor from Dartmouth, N S
Mar 20, 2015
VINYL WINDOW TILT PIVOT BAR
THIS PIVOT BAR IS MARKED WITH THE NUMBER 97171. IT GOES WITH A SPIRAL SASH BALANCE SYSTEM. THE FIRST HOLE MEASURE TO 3/16 MIDDLE OF THE HOLE. THE SECOND IS ABOUT 3/4 TO CENTER OF HOLE FROM END. MY CUSTOMER HAS TWENTY OR MORE WINDOWS THAT ARE USELESS IF I CAN'T FIND THIS PIVOT BAR. PLEASE HELP ... (cont.)
Home Owner BETHLEHEM, PA
Mar 20, 2015
Home Owner from BETHLEHEM, PA
Mar 20, 2015
Alcoa window questions
Good morning, I have two questions about my Alcoa windows which were installed when my home was built in 1995. First, on several of the windows the clips that hold the window in place are broken and need replacement. See picture below. How can I get the parts. Secondly, several of my window ... (cont.)
Quick Learner
Mar 19, 2015
Quick Learner
Mar 19, 2015
Contractor York, PA
Mar 19, 2015
Contractor from York, PA
Mar 19, 2015
2 parts needed
I am looking for the spring loaded lift (left side), and the metal piece that fits into that from the window. See pictures. The only markings on the spring loaded lift are: "30C", the a sideways "BSI",perpendicular to "PV". Hopefully that helps? One problem, your website shows a flat piece at th ... (cont.)
Quick Learner Gold Beach
Mar 19, 2015
Quick Learner from Gold Beach
Mar 19, 2015
Reverse Mount Roller Assembly, Stainless Steel
Hello, I was asked to find out if you carry your part number 81-137 a 1/4" taller?
Home Owner USA
Mar 19, 2015
Home Owner from USA
Mar 19, 2015
Screen plungers
Need to purchase screen plungers for Superseal Mfgr. vinyl windows 911 yr. old) The pin is plastic, little over an inch with a round head...Advise if have and the cost ?
Quick Learner Arizona
Mar 19, 2015
Quick Learner from Arizona
Mar 19, 2015
Replacement Window Balance
Hello, I'm looking to replace two balances on a non-tilting window. Length wise, the metal part of the old balance measures 34inches. I'm not sure which part of the balance to measure for width - so I included two pictures. What appears to be the back (the part opposite where the pulley a ... (cont.)
Quick Learner Oregon
Mar 19, 2015
Quick Learner from Oregon
Mar 19, 2015
Help choosing right channel balance
Thank you for helping me choose the correct channel balance. Attached is a picture with measurements.
Quick Learner Fairfield Ohio
Mar 19, 2015
Quick Learner from Fairfield Ohio
Mar 19, 2015
Spiral Bakance parts
Hi I need 20 balances. I believe I need the series 300 ones. Mine are 21 inches long, 3/8 inches wide, red tip. My windows are non tilt single hung aluminum windows from the mid 70s. Windows are in good shape but none of them will stay up. My question is I don't see two of the parts I found. Be ... (cont.)
Quick Learner
Mar 19, 2015
Quick Learner
Mar 19, 2015
casement window keeper
Needing Replacement parts These are casement sliding windows they are Nuprime brand name and the beige part has a number on it 9359 The chrome part has a number on it of N.A. 9044 Harold
Home Owner Massachusetts
Mar 19, 2015
Home Owner from Massachusetts
Mar 19, 2015
Need help with ordering parts
Hello, I have a condo where the bathroom window crank lo longer connects properly to close the window. One of the residents ordered parts from your company in the past, but I'm not sure what's needed for my situation. Please see the attached photos. Can you please let me know what parts I need ... (cont.)
Contractor Kingwood, TX
Mar 19, 2015
Contractor from Kingwood, TX
Mar 19, 2015
Replacement crank for casement window
We found an old stained glass casement window The window opens, closes and locks fine. The problem is we have to use our fingers to turn the crank. Please let us know if you have a handle that would work.
Handy Person Memphis, TN
Mar 19, 2015
Handy Person from Memphis, TN
Mar 19, 2015
Sliding exterior doors
Hi. The pics represent one of 6 sets of sliding aluminum doors of various sizes in my house. I also have a sunroom that has 6 sets around the perimeter. My house was built in 1962 and since then most latches on the doors have broken. I have dismissed trying to replace the latches as some of the ... (cont.)