Viewing all customer Discussions for:
Door & Window
Quick Learner
Cleveland Heights, OH
Jun 27, 2014
Quick Learner from Cleveland Heights, OH
Jun 27, 2014
jalousie window operators
I am looking to replace a number of my jalousie window operators (probably 6-10). Could you tell me the difference in quality between the 39-005 and 39-346? The previous owner had replaced many of them at some point and the replacement parts broke quickly.
Quick Learner
Jun 27, 2014
Quick Learner
Jun 27, 2014
Searching for op05-7509-03
Hello - I am looking for a replacement piece for my right and left window cranks and handles. I attached a pic. Handle Part: OP05-1509 Crank Part: OP05-7508 OP05-7509 Thank you very much for your help.
Quick Learner
Charleston, SC
Jun 27, 2014
Quick Learner from Charleston, SC
Jun 27, 2014
problem installing snap in replacement
I recently ordered & received replacement snap-in glazing for my 20 year old Rollyson windows. The new snap-in glazing (55-158-6)matches the old glazing but I'm having trouble installing. I watched the video and tried all different ways to install but having no luck. Any advice or suggestions welc ... (cont.)
Quick Learner
San Jose
Jun 27, 2014
Quick Learner from San Jose
Jun 27, 2014
replacing channel balances
Hi. I am selling my home and do not need to replace the entire window, I just need 4 new channel balances. The original ones are marked 27D. I am pretty sure the replacement is 28" Series 390 Channel Balance but am not sure what weight option I need.
Home Owner
New Jersey
Jun 27, 2014
Home Owner from New Jersey
Jun 27, 2014
Andersen Window Counterweight
Hello, I am replacing the two counterweights for an Andersen window. Following are all the markings I can find (very difficult to make out the nos.: 11600-17 1031 3 S39 5 90 and the other is 1031 3 S3940 5 90 I hope this helps...great video for its removal
Home Owner
East haven, CT
Jun 27, 2014
Home Owner from East haven, CT
Jun 27, 2014
Help identify window crank
I believe it's a DYAD , 39-089/39-090 OR 39-187/39-188 I am not sure the difference when it says SASH DYAD or when it says Window DYAD. Also the length of the rod is 4.5" as opposed to 5", not sure if that matters. Hope you can help, can't open either bay vinyl window because both cranks ... (cont.)
Home Owner
NJ
Jun 27, 2014
Home Owner from NJ
Jun 27, 2014
MW awning window track and pivot kit
Plastic pivot kit for MW casement window. The number on the part # 31878. I would like a dozen if possible.
Contractor
Chicago
Jun 27, 2014
Contractor from Chicago
Jun 27, 2014
Pivot for old windows
It's about 3 1/2 in long thanks
Home Owner
California
Jun 26, 2014
Home Owner from California
Jun 26, 2014
Replacement channel balance
The part number or identification number on my balance is "2630 BSI (NA)". I'll need 2 to replace both sides. Length is 27 inches (without the top and bottom caps" and I think 5/8" wide.
Home Owner
Branson, MO
Jun 26, 2014
Home Owner from Branson, MO
Jun 26, 2014
correct Channel Balance
My existing channel balance matches the series 770. My question is the overall length of the channel balance is 27 inches. On my existing channel balance its stamped with 26C. Which one do I order?
Quick Learner
Baltimore, Maryland
Jun 26, 2014
Quick Learner from Baltimore, Maryland
Jun 26, 2014
Installment Instrux?? Roto 39-325/6
I need a replacement casement window crank for both a left and right hand vinyl casement window. The windows are about 10 years old. It appears that parts 39-325 and 39-326 on your website match but I have no idea how to get the existing mechanism out and a new one in. QUESTION: Do you have ins ... (cont.)
Home Owner
USA
Jun 26, 2014
Home Owner from USA
Jun 26, 2014
26-366 with "T" end
Hi, I was wondering if the vinyl window sash pivot bar 26-366 is compatible with the metal cam pivot shoe. My broken pivot bar is identical to the 26-366 except mine had a T on the end. It appears that 26-366 does not have a T.
Home Owner
Lexington, SC
Jun 26, 2014
Home Owner from Lexington, SC
Jun 26, 2014
Replacement door lock for a Certaineed "New Castle" sliding door
Can you tell me if you have a replacement door lock for a Certaineed ?New Castle" sliding door? I installed two of these doors in 1998. The locks lasted about 5 years. Now I secure them with a dowel but I would like to find replacement locks for these doors. The manager at Ted Lansing's in Colum ... (cont.)
Quick Learner
USA
Jun 26, 2014
Quick Learner from USA
Jun 26, 2014
insect screen track
I have a PP6 Herculite K gliding patio door, and the track for my insect screen has been damaged and I now need a replacement. Below is the information I was able to retrieve from the glass. Can you please assist me in replacing this part? PP6 Tempered Safety Glass 168FR1201 ANSI Z9 ... (cont.)
Quick Learner
USA
Jun 26, 2014
Quick Learner from USA
Jun 26, 2014
DelMar window parts
I need to replace some parts for my window. I am unable to identify the part #. It says its a DelMar. Could you please help me look for the part # and how I can go about ordering them. The lock latch is about 3.5" The crank left and right is about 4" And the riveted holder is .75" ... (cont.)
Handy Person
Collegeville, PA
Jun 26, 2014
Handy Person from Collegeville, PA
Jun 26, 2014
Capitol Windows and Doors Coil Balance Spring ID?
Hi Folks- Just spoke to one of your helpful service reps. about how to ID the correct replacement springs for my windows, and she suggested I post here to get some feedback. I have two different size windows where the springs have crimped in the tracks. They both are dual-coil on each side of sas ... (cont.)
Jun 26, 2014
Jun 26, 2014
How do you remove the Andersen upper screen door roller?
We do, yes! Take a look at the guide below. This will explains how to remove the old Andersen patio screen door roller.Guide: How to remove the old Andersen upper patio screen door roller
Quick Learner
houston
Jun 25, 2014
Quick Learner from houston
Jun 25, 2014
Lock for Sliding Glass Door
Can you identify the lock required from this basic picture?
Home Owner
Alabama
Jun 25, 2014
Home Owner from Alabama
Jun 25, 2014
Crown Windows Tampa Florida
I need 3 handle assemblies for Crown Windows made in Tampa Florida in mid 50"s