Viewing all customer Discussions for:
Door & Window

Professional lanett,al
May 13, 2014
Professional from lanett,al
May 13, 2014
pella storm door multi point mortise lock
item #40-191 shows mortise lock only . I need the hole lock handles and all
Home Owner virginia beach
May 13, 2014
Home Owner from virginia beach
May 13, 2014
help with part number for tilt window locking clips
hello, i am trying to find information of buying new clips for my windows that match these parts in the image. please let me know if you recognize these! thank you for your time! Andrew PAT #5,139,291 8a 8l 75
Handy Person Lafayette
May 13, 2014
Handy Person from Lafayette
May 13, 2014
#40-049 Info.
CAN YOU TELL ME THE BACK SET AND DOOR THICKNESS FOR THE MORTISE LOCK MODEL 40-049 . THANKS JEFF
Professional Compton, CA
May 13, 2014
Professional from Compton, CA
May 13, 2014
PROJECT GYM REPAIR.
Do you have window operator like attached drawing?
Home Owner Colorado
May 13, 2014
Home Owner from Colorado
May 13, 2014
Replacement Snapin
Would I be correct in identifying this snap-in as the "white glazing bead"? It's 15 1/2" long, and is an Alenco window (I think). I have two of these that broke during a recent hail storm. Thank you!
Home Owner Wisconsin
May 13, 2014
Home Owner from Wisconsin
May 13, 2014
Anderson casement window operator
I need to replace one broken operator.
Home Owner Cincinnati, OH
May 13, 2014
Home Owner from Cincinnati, OH
May 13, 2014
1540 balance = what "series"?
So my window just fell out of its tracks... And since the balances are broken at the plastic clips, I'm assuming that must be the reason? I do see 1540 printed on the balance, but I can't tell what "series" that equates to. While other companies have 1540s readily available, they don't really say ... (cont.)
Quick Learner
May 13, 2014
Quick Learner
May 13, 2014
Will this fit?
The rollers in my windows are similar to part no 87-189, but the channel the sit in is 1/2" wide. Will part 87-189 fit or can you recommend one that will?
Contractor Avon Lake, Oh
May 13, 2014
Contractor from Avon Lake, Oh
May 13, 2014
Which Andersen balance do I need?
Anderson sash balance. See attached picture. Which balance do I need?
Home Owner Anderson, IN
May 13, 2014
Home Owner from Anderson, IN
May 13, 2014
Looking for a sweep lock
I am looking for a white flush mount sweep lock that has 1 5/8 " spread between mounting screw holes and is set back by 1/2". I found a similar item on your website but it is setback 5/8" and that will not work. The product code for that item is 90-298. Can you find one that is set back 1/2"? ... (cont.)
Home Owner USA
May 13, 2014
Home Owner from USA
May 13, 2014
screen door handle
I am looking for this screen door handle. The screen door is aluminum, 1 inch thick and the hole is 1 1/4" in diameter. I believe the handle is similar to a zinc die cast with aluminum finish.
Quick Learner Jensen Beach, FL
May 13, 2014
Quick Learner from Jensen Beach, FL
May 13, 2014
Balance replacement
REF: PGT-SH700 with S500-23 balanceNeed to replace balances on non-tilt PGT WinGuard single-hung impact windows. The original balance rusted/broke as shown and has NO bracket in window bottom (original must be attached on sides). What bracket do I need and are they stainless steel???Thanks.Dennis ... (cont.)
Home Owner Minneapolis, MN
May 13, 2014
Home Owner from Minneapolis, MN
May 13, 2014
Anderson window crank replacement
Hello - I need to replace a window crank. From what I see, I have an Anderson F-9400-8A, then the arm says "1 361 486 L" and "1 361 483 HCR" on the bottom. I read some posts on this site and it said the F-9400-8A was discontinued and the substitute was: - 39-264 (Anderson Split Arm Crank) ... (cont.)
Quick Learner Minnesota
May 13, 2014
Quick Learner from Minnesota
May 13, 2014
installnig the 70-009
I have the 70-009, and after watching the video to replace these I still have a question. should the fat end of the pin fit into the drill hole of the screen; or should it stop at the screen edge?
Friend Mn
May 13, 2014
Friend from Mn
May 13, 2014
Replacement part needed
I need the outside handle replaced on a sliding screen fora patio door?
Quick Learner Arizona
May 13, 2014
Quick Learner from Arizona
May 13, 2014
trying to find a matching latch
Greetings! Trying to locate a match for the pictured latch. The screw holes are 2 3/4" apart and the latch is 1/2" deep with the height being 4 1/4" and width 1 5/8". The latch tongue extends 3/4". Any help is greatly appreciated.
Quick Learner USA
May 13, 2014
Quick Learner from USA
May 13, 2014
Will Product Code: 40-049 work with a Larson Door 20592.112020906
Can you please tell me if your part: Complete Mortise Lockset, Brass Product Code: 40-049 Will work with a Larson Door 20592.112020906 I need to replace the DFA Mortise Lever Lockset it currently has in it.
Home Owner USA
May 12, 2014
Home Owner from USA
May 12, 2014
Sash Vent Latch tool required?
I am interested in Sash Vent Latch Product Code: 26-362 for installation in existing vinyl windows. Does the product come with installation instructions and is there a cutting or slot tool that is required for the installation?
Handy Person Illinois
May 12, 2014
Handy Person from Illinois
May 12, 2014
P.E. Del Mar Patio Door Adjustable Tandem Wheel Assemblies
PE Del Mar, the manufacturer of this roller assembly sells in large quantities to retailers, they suggested I check with Swisco which is an approved retailer of their parts. I was unable to locate this part on your website. Does Swisco stock this part and if so, what is the cost. ... (cont.)
Quick Learner Largo florida
May 12, 2014
Quick Learner from Largo florida
May 12, 2014
82-002 used on 1-1/4" thick door
Can we use 82-002 on a door that is 1 1/4 inch wide? We purchased a replacement lock and it isn't working. The patent on the original lock is RD-1968 CAN Thank you.