Viewing all customer Discussions for:
Door & Window

Home Owner Florida
Dec 17, 2012
Home Owner from Florida
Dec 17, 2012
channel balance 21- -30
22" channel balance for tilt window.. no plastic clip on top (it screws in sideways hiding the spring) and with a wedge end piece to attach to window pivot (hook might fit?). Photos attached showing system. What do you have or suggest? Also, do you have window latch hardware?
Quick Learner Georgetown, Ontario, C...
Dec 14, 2012
Quick Learner from Georgetown, Ontario, Canada
Dec 14, 2012
Choosing the correct channel balance
Hi - hope you can help. Need channel balances and didn't realize there are so many choices! Can you have a look at the attached picture with specifications and help identify the part I need? Incidentally 16D is stamped on my channel balance (might help) Thanks for your help, Steve ... (cont.)
Handy Person Sarasota Florida
Dec 14, 2012
Handy Person from Sarasota Florida
Dec 14, 2012
Need a Tilt Channel Balance
I am wanting to buy replacement channel balances for my tilt windows. My current balances are marked Unique Balance 27F. However, my unit measures 28 inches long and 1/2 inch wide. Your S770-28 28" Series 7 looks like my unit. Is this the correct balance to replace with mine? Thanks, Don ... (cont.)
Handy Person Farmington Hills, MI
Dec 13, 2012
Handy Person from Farmington Hills, MI
Dec 13, 2012
window weep hole
I would like to add some type of flap or screen cover to the weep holes on my windows. The attached images show the weep hole to be a 1" long by 1/8" high slot cut into the aluminum frame of the window. Note the 11/64" ledge directly below the weep hole slot (image # 4). Do you have any weep hole ... (cont.)
Home Owner Shamong New Jersey
Dec 13, 2012
Home Owner from Shamong New Jersey
Dec 13, 2012
Single hung channel balance
I am in need of a number of what I believe at Series 390 29inch channel balances. I am inquiring for my self with a need of 6, (three windows) and for the condo complex in Puerto Rico in which we own an apartment. The complex contains 214 apartments each with 7 windows that use this model. We are ... (cont.)
Home Owner LAKEWOOD, CO
Dec 13, 2012
Home Owner from LAKEWOOD, CO
Dec 13, 2012
CROSSLY SLIDER ROLLERS AND WEATHERSTRIPPING
HI, My Crossly slider is of 1978 vintage. It needs rollers and w-stripping, felt, etc. The frame and door are adequate and attractive despite the lack of argon between panes My questions: 1. Would the model name or number be helpful in selecting the correct rollers? If so, where would that ap ... (cont.)
Contractor Parrish, Fl
Dec 13, 2012
Contractor from Parrish, Fl
Dec 13, 2012
Sliding door Roller
HI Guys, Didn't see a match in your online catalog. Can you help me locate this? Enclosed is a picture. thanks! Wheel is 1 1/2 3/4 Width - @ lip 2 1/8 Length 1 3/16 Height
Home Owner Winter Haven, Florida
Dec 13, 2012
Home Owner from Winter Haven, Florida
Dec 13, 2012
Screen and Storm Door Latch Surface Mount For Inswinging Doors
I have an In Swinging Storm Door Lever Latch exactly like your Product Code 40-028. However mine is a keyed model. The latch that is on the back of the door (the non keyed side) that hooks into the keeper came loose and does not stay on the door anymore, so I cannot lock the door. If I purchas ... (cont.)
Home Owner Iowa
Dec 13, 2012
Home Owner from Iowa
Dec 13, 2012
Coil balance pivot shoe for Alside windows
I have double hung tilt windows from Alside in the house I had built 9 years ago. Recently the top sash dropped in one set. After looking through your website for instructions, I was able to get to the pivot shoe and coil balance system, and found that the coil balance had pulled out of the shoe o ... (cont.)
Home Owner west monroe LA 71292
Dec 13, 2012
Home Owner from west monroe LA 71292
Dec 13, 2012
window balance 27-c-30
my part # (01/3) unique 27-c-30 what is your part number. I think it is s 795-28 question on order is 28- a, b, c, d, which is it SAM
Home Owner Baltimore, MD
Dec 13, 2012
Home Owner from Baltimore, MD
Dec 13, 2012
Window Channel Balances
Hello. I am in need of some window channel balances. Attached are pictures of the scenario: Notice in "window_channel_top" that the channel spring is attached with a single screw. Also notice that the screw hole in "channel_spring_top" is not currently supported and in some cases has become di ... (cont.)
Home Owner St. Louis
Dec 12, 2012
Home Owner from St. Louis
Dec 12, 2012
Hardware for cheap storm windows/screens
I recently bought a vacation home that has inexpensive storm windows with screens, about a half dozen of which are broken at various points. I do not know the brand name. The corners look a lot like 95-168, but the tilt corners are plastic and don't exactly match anything I see on the website. 95 ... (cont.)
Handy Person San Francisco Ca,
Dec 12, 2012
Handy Person from San Francisco Ca,
Dec 12, 2012
Replace Del Mar Eng. Co. Pat. 3,670,357 Double Wheels
Del Mar Eng Co. Pat 3,670,357 wheels have Kilian Toronto Can. & Syracuse N.Y. wheel is 1 1/2 wide, 3/8 thick! the bracket 3 1/4 long and up and down 1 1/8 inch's thick 5/8, all way out its 4 3/8 long wheel to end bracket, I need 4 double wheels for two double pain glass sliding doors! if th ... (cont.)
Home Owner Norfolk
Dec 11, 2012
Home Owner from Norfolk
Dec 11, 2012
Window Balances need replaced
I'm selling the house and this is something that needs to be fixed before closing. I have attached pictures in the hopes that you'll be able to help me fix it.
Handy Person Florida
Dec 11, 2012
Handy Person from Florida
Dec 11, 2012
balast replacement
It looks like, according to your web site I have a 30" series 380 ballast with a 19-005 top and a 15-005 shoe. The stamp on the ballast is "2990-38". Not sure of the weight of the window. It is a Kinco series mark 40/50hp H-LC30-53x96. I am in need of four of them to keep on hand. Please ... (cont.)
Quick Learner maryland
Dec 11, 2012
Quick Learner from maryland
Dec 11, 2012
Replacement for my broken Andersen sliding door lock
Hi, Our sliding door lock is broken - I've attached photos - do you know which parts might work? Thanks, Dave
Home Owner
Dec 10, 2012
Home Owner
Dec 10, 2012
Window Balance
I need to replace the window balance for my window. The metal part of the window balance is 32 inch. In the back of it says 31 4 Caldwell JM or it might be IM. The picture is attached. Can you tell me what replacement I need please?
Quick Learner decatur il
Dec 10, 2012
Quick Learner from decatur il
Dec 10, 2012
15-070 pivot shoe, cam won't lock
I recently purchased two 15-070 pivot shoes to replace in thermalgard windows. My original shoes appear identical to others posted on this site in terms of design and size. The new shoes fit perfect. However, I cannot seem to be able to operate the locking function by turning the cam a quarter ... (cont.)
Handy Person San Marcos California
Dec 10, 2012
Handy Person from San Marcos California
Dec 10, 2012
S385-25 What other options
Hi Swisco! I am so glad I found you guys, and what a great video. My side channel valances are 25" (actually 24 7/8), another is 28", but I'm not sure which option I need to select to have the correct end pieces. I've attached pictures. Thank you SO much! Deb
Handy Person Maryland
Dec 10, 2012
Handy Person from Maryland
Dec 10, 2012
Simonton Double Hung Components
Windows are out of warranty, registered w. Simonton as Order # 2749151. They are double-hung vinyl frames with two latches per sash. Need 2 of the latch shown. The latch is numbered 30502 on the inside. I call them latches because technically they aren't locks. I didn't find anything close on ... (cont.)