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Door & Window

Anderson window handle part! This is the part which differs slightly from your 39-146 no, which seems to have been made a few years later. If I buy a few of these and they don't fit properly, can I return them? The only basic difference from the photos seems to be the cap, which has two h ... (cont.)

Hello, I recently ordered a top sash guide, but when I removed the window I discovered the channel balance on one side had a wheel broken where the nylon line goes across the wheel. Now I need help identifying which channel balance it will be so I am sending pictures to make sure I order the correct ... (cont.)

I need at least 8 balance assemblies for windows 52" wide (total opening). The existing balances have 28D stamped on them. What is the equivalent 4 digit code? Also your drawing showed a dimension of 1" where mine measures 15/16" inches. See photo. Any problem? Tom

I need four......two right and two left plus the handles.

I have a client with a commercial bldg., circa 1985. Casement windows having an issue with gears stripping out. Picture attached. Can you help with appropriate replacment part?

Several of our window handles are not working either because they have cracked, are striped or the window frame itself is broken. I am attaching a photo of the handle, what do you recommend? Andersen

Hello, I own a condo in NJ built in 2007 and that used Patriot Windows. Pieces of the window have broken as well as a spring. I wanted to send you some pictures to see if I can identify and buy from you Patriot parts or parts from another manufacturer that will be able to get my windows working f ... (cont.)

Hi there! I think I need a balance holder?? This part is screwed to the top of each side of a metal window with a 1/2" balance 19" long. I cannot make out what the part on the SASH should look like as not much is left. See pics :)

I would need 12 and the tool to pull the spring down - let me know how to order - (the top metal insert broke so it's not in the picture - ) Thanks- Twad

Hi, my customer has a aluminum narrow style Glass patio door and the handle on the lock broke, Is a roller multipoint lock, on the side of the mechanism it says Roto. It Locks sliding up and down on the full lenght of the door. Would you please help me out, Thanks. Jerry at Jerry's Locksmith ... (cont.)

I have a older casement window, I believe it is a 0971 series Alside casement. I am thinking that your 39-221 operator is the right one for it. I have included a picture of the casement that still works with the operator I am looking for. Thanks for the help in advance.

I am trying to identify a roller assembly. It looks similar to the 84-066, but it has a black spacer on the top.

the bottom seems to be 15-002 but I cannot id the top, these windows are aprox. 18 years and are PGT single glase , single hung , channel is 30" long x 1/2". hope you can help. thank you james

Hello, Do you sell anything to enable a picture window to be locked with the window open half an inch? I think we have double glazed metal windows. Thank you.

I am looking for 4 of these parts

Hello, I need to first identify my channel balances. I then need to order 4ea. I tried to order them off of your catalog but they look like they may not be standard. Mine are 24" long 1/2" channel (metal channel only) with a #19-005 Top and #15-001 Shoe.

I need to replace six balances in three windows in my house, and I am asking your help to try to identify them. The balances are 29" long. The only markings on them is 28D. I have attached some pictures, but they're pretty out of focus. I don't know if you will be able to tell from these pictu ... (cont.)

I have glass sliding door and rollers are bad I did open and remove old rolles it two rolles and on glass i see written Guardian Ans 297.1-1984 sgcc 933 1/8u 16cfr120111 can/cg58 12.1-m so which rollers will be right please advice

I'm looking for a replacement sliding glass door roller made around 1961. The door has a label "Artdor sliding glass patio door by Basco a division of Hecker mfg." In past repairs the cast Aluminum part has cracked.

I have a Pella Sliding Glass Door that need the rollers replaced (one side is bad) and the small knob to lock the door is broken. The house was built in 1982-1983. From your web site, I believe the roller assembly the I need is the 81-098. I have attached pictures of the small knob I need for loc ... (cont.)