Viewing all customer Discussions for:
Door & Window

Home Owner Crewe, VA
Oct 11, 2012
Home Owner from Crewe, VA
Oct 11, 2012
replacement lock for 44 year old Pella window
My sister had contacted you about getting a replacement lock for our father's Pella window. I was able to get a picture as you requested and am attaching that now. Please let me know if I can be of further assistance. Thank you, Diane
Home Owner Philadelphia
Oct 11, 2012
Home Owner from Philadelphia
Oct 11, 2012
Tilt latch for double hung window
I need to replace several tilt latches on my vinyl, double-hung windows. They measure 3 3/8" L x 1 1/4" W. And the distance between the screws is 2 5/16". Photo attached. Any suggestions would be greatly appreciated. Thanks!
Quick Learner Florida
Oct 11, 2012
Quick Learner from Florida
Oct 11, 2012
correct spiral balance color
Window weight 37 lbs Existing tube 30" long, 5/8" dia Also, can you tell me how to remove the existing shoe? There is a slot opening in the track but it seems the only way the old one will come out is if I force it out. Thanks Tony
Handy Person lakewood co
Oct 11, 2012
Handy Person from lakewood co
Oct 11, 2012
82-303 tumbler diameter
The knock out diameter on my handle is 5/8". Your picture shows the length of 1 1/16", what is the diameter dimension and the dimensions of the shaft (the flat part that fits into the lock) for the 82-303
Quick Learner Miami Fl
Oct 11, 2012
Quick Learner from Miami Fl
Oct 11, 2012
Trying to determine correct parts to order
The balance removed from the window has the following etched markings: UNI below this is a number 13-08- ?? looks like a 5 or 9 next to this is 26 5-D-40 End fittings appear to match the series 390 The window is approx 36 inches wide and I'd guess weighs around 20 lbs
Landlord Red Bank NJ
Oct 11, 2012
Landlord from Red Bank NJ
Oct 11, 2012
Need window tilt latches; pivot bars
Hi, I need couple window parts, I will take photo and send them to you, please let me know if you have them, thank you
Home Owner Lomita, CA
Oct 11, 2012
Home Owner from Lomita, CA
Oct 11, 2012
window flash balance?
I need to replace the things on the side of my windows that hold them in? And allow them to slide up and down. I think they are called flash balances? (but I am not really sure) The one I have has the #'s 2490 then an MG then 30. It is metal with a white thing on the top that looks like it has wings ... (cont.)
Home Owner Illinois
Oct 10, 2012
Home Owner from Illinois
Oct 10, 2012
#40-039 Dimensions
I'm trying to find a replacement for an existing lock. When lock #40-039 is installed on a door how far off the door's surface is the bolt? That is to say: is the bolt flush with the door's surface, .25" up off the surface, etc. Thank you for your attention to this matter.
Handy Person Chicago
Oct 10, 2012
Handy Person from Chicago
Oct 10, 2012
Dual pull window operator
Hello! I'm trying to identify the attached picture of dual pull window operator. Thank you! Antonio
Landlord Washington C H Ohio
Oct 10, 2012
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Landlord from Washington C H Ohio
Popular Question Badge
Oct 10, 2012
Pivot Shoe for Gentak window
The pivot shoe that I removed from my Gentak window is 2 1/4 long, 1 1/4 wide,5/8 thick. But the claw at the top is facing the rear of the shoe, In your pictur the tit in the middle of the swivel is on the top and mine is on the bottom I have just order 6 blocks 15-047. Please tell me that I shouldn ... (cont.)
Quick Learner Oldenzaal, The Netherl...
Oct 9, 2012
Quick Learner from Oldenzaal, The Netherlands
Oct 9, 2012
Shipping to Europe
The spring door stoppers are not availalable in Europe. Yet we woul dneed them fotr our Radiocontrolled tugboats to play waterpolo. Sounds crazy, but grown up men do play waterpolo with R/C small tugs ( http://www.springertugs.com) What would be the shipping/mailing possibilities to get them to t ... (cont.)
Quick Learner MD
Oct 9, 2012
Quick Learner from MD
Oct 9, 2012
KINROE PIVOT BAR
CAN YOU PLEASE IDENTIFY THIS PART FROM A KINROE WIONDOW?
Home Owner Cockeysville, Md 21030
Oct 9, 2012
Home Owner from Cockeysville, Md 21030
Oct 9, 2012
Certainteed tilt window latch
Attached are 4 photos of the latchs I have on my Certainteed windows. I looked through your selection, but did not see it. Do you carry this latch or have you even seen this type latch. I haven't found it anywhere yet. You have a big selection, but again I didn't see mine. Is there a comparable type ... (cont.)
Home Owner
Oct 9, 2012
Home Owner
Oct 9, 2012
i need window weather stripping and gude clip
Hi, I'd like to know what kind of weather stripping I have on the picture and how to uninstall it and install a new one. Also I need to order plastic guide clips if that is what it's called shown on the pictures I sent. regards, Roberto
Handy Person Marion Iowa
Oct 9, 2012
Handy Person from Marion Iowa
Oct 9, 2012
Metal pivot for Certainteed double hung window
I am looking for the aluminum pivot for a double hung Certainteed window. I am not sure exactly when the window was made but the house it is in was built 11 years ago. The part measures 2.5 x 1 inch not including the extended pivot which is slightly more than 3/4 inch. It is basically a right ... (cont.)
Home Owner Jacksonville, Fl
Oct 9, 2012
Home Owner from Jacksonville, Fl
Oct 9, 2012
Replacement channels for bathroom window
Hello, I have a Kinco window that has a channel designation 16 3 HW CMC 7 this is the channel on the right side that has the string broken. I would like to replace both channels right and left as the other one will soon go if this one has gone. I don't know how to do this. Do you have the re ... (cont.)
Handy Person San Diego, CA
Oct 9, 2012
Handy Person from San Diego, CA
Oct 9, 2012
Need Help Choosing Window Balance Option
I need to purchase balances for five different sized non-tilt windows. I have determined all five windows use two Series 380 balances each, but each window has different balance lengths and sash weights as follows: 1. length 27 inches and weight 28 pounds 2. length 33 inches and weight 21 p ... (cont.)
Home Owner Andover, Massachusetts
Oct 9, 2012
Home Owner from Andover, Massachusetts
Oct 9, 2012
Harvey window pivot bar
I have some triple pane vinyl windows (Classic CVDH) from 1987 with a broken pivot bar on one side (the Harvey part # is 1658). I ordered Swisco part 26-164 (photo #3) last year because the pivot looked the same as the Harvey. I just opened the window frame and found that the pivot bar has a diffe ... (cont.)
Handy Person Fairview Heights IL
Oct 9, 2012
Handy Person from Fairview Heights IL
Oct 9, 2012
Do I have a S140 type balance
I attempted to order a replacement coil balance for my window but it is a two-coil and what I ordered was a single coil. I have attached photos of the balance. I have included several pictures including one with the '9' shown on the coil. Window size is 34 1/4 x 33 5/8. Any recommendations? Ther ... (cont.)
Home Owner Washington State
Oct 9, 2012
Home Owner from Washington State
Oct 9, 2012
How long do Screen Pulls usually last?
I have similar finger pulls currently installed on my screens (16 years) but many of them have become brittle and are now broken. What is the expected life of the 70-128 pulls? Is there a metallic option?? Thanks Rick