Viewing all customer Discussions for:
Door & Window

Handy Person
Oct 17, 2011
Handy Person
Oct 17, 2011
constant force spring coil, 8lb window sash
I need to replace the coil on double hung window. all the information I know is: window (W) is 32 inch Window (H) is 24 inch Coil (W) is 3/4 inc Coil (L) is 38 or 40 inch. Thank. Safwat
Quick Learner new jersey
Oct 17, 2011
Quick Learner from new jersey
Oct 17, 2011
Andersen Balance E63 9#31 9-78
I have an Andersen E63 9#31 9-78. I'm guessing 24-939 is the correct replacement. Is that right? Will the replacement fit the existing space without modification?
Home Owner San Benito, Tx.
Oct 17, 2011
Home Owner from San Benito, Tx.
Oct 17, 2011
Can I replace the wheel of my 81-033 with 81-224??
i can drill out the old one. do you have a replacement?
Quick Learner New Jersey
Oct 17, 2011
Quick Learner from New Jersey
Oct 17, 2011
Pivot Shoe replacement
Need the attached pivot shoe. Please help
Quick Learner Virginia Beach, VA
Oct 17, 2011
Quick Learner from Virginia Beach, VA
Oct 17, 2011
Anderson window crank replacement
The housing for my left hand crank (from inside) Andersen window cracked. Looks like same issue as the Austintown Ohio customer. Can you look at these photos and tell me which operator is needed to repair?
Handy Person Edison, NJ
Oct 14, 2011
Handy Person from Edison, NJ
Oct 14, 2011
Width of 23-501 Closet Door Kit?
What is the width of the product 23-501 (2 Door Bypass Closet Door Hardware Kit, 5ft)? Thanks.
Professional APT Management Inc. Wo...
Oct 14, 2011
Professional from APT Management Inc. Woburn MA
Oct 14, 2011
Window Roller Assemblies
We have a old manufacturing building converted into senior living in 1978 and at the time it was fitted wiht double glazed sliding alumnium windows. Today we have a number of windows that are difficult to operate due to little maintenance on the roller assembly over the years. We are vewry intereste ... (cont.)
Quick Learner memphis tn
Oct 14, 2011
Quick Learner from memphis tn
Oct 14, 2011
channel balance replacement
i need this channel balance: total length is 30 1/16 inch.the metal frame measures 9/16 x 1/2 inch.please view picture.
Quick Learner Pacific Palisades, CA
Oct 14, 2011
Quick Learner from Pacific Palisades, CA
Oct 14, 2011
9" casement operator
Hi- I have a house full of metal casement windows which require new operators. The ones I find locally are typical inexpensive Home Depot operators that often don't work at all or have protruding fasteners on the tips that prohibit operation of the window since they protrusion blocks the window fro ... (cont.)
Quick Learner NC 28778
Oct 14, 2011
Quick Learner from NC 28778
Oct 14, 2011
crank handle for caradco 916 and 39-339
I need to sell a house with caradco 916 window that needs a crank handle. Does part number 39-339 work with part number 39-114L. The window has truth hinge number 20755
Home Owner Bowie, MD
Oct 13, 2011
Home Owner from Bowie, MD
Oct 13, 2011
Identifying pivot lock shoe.
Hello. I purchased four pivot lock shoes in error, and now I'd like to make sure I'm ordering the correct item. Here's a picture (attached}. I measure it at 1"x1 15/16" x 3/8" which seems to match 15-045. Thanks in advance. -Gary
Quick Learner Texas
Oct 13, 2011
Quick Learner from Texas
Oct 13, 2011
18-009 in Brown or Bronze?
Need replacement top sash guides for Alenco bronze windows from 1985. I have compared and measured and your part #18-009 is correct except for the color. Does this come in brown/bronze or can you recommend a suitable substitute? Otherwise, might have to settle for the white. Thank you Mike ... (cont.)
Handy Person Leetsdale, PA 15056
Oct 13, 2011
Handy Person from Leetsdale, PA 15056
Oct 13, 2011
replacement handle/pull
I cannot find any markings ... no words, no logos, no symbols. I've taken three up-close photos of the broken part which I've included with this message. Unfortunately I did not take a center-to-center measurement between the mounting screws, but can do that if needed. Just let me know. The ... (cont.)
Home Owner Hershey, PA
Oct 13, 2011
Home Owner from Hershey, PA
Oct 13, 2011
Will the 84-075 roller work for PeachTree screen door?
Will the 84-075 roller work on a PeachTree patio screen door that was made in 1989? Thanks, Jim
Contractor Michigan
Oct 13, 2011
Contractor from Michigan
Oct 13, 2011
Do you have the lock for the 90-237 Keeper?
On your website I found the Rollyson facekeeper that i need to get (90-237), but it looks like you don't carry the corresponding lock for it. I'm looking to get a few sets of them and not just the keepers. Do you car both the lock and face keeper.
Home Owner Whitestone, New York
Oct 13, 2011
Home Owner from Whitestone, New York
Oct 13, 2011
Fenestra/Detroit Casement window crank
My house was built in 1947. My right hand window crank is bad (stripped gear). The arm is 9 inches long. Will the 39-344 fit? Where is the part no. of my window crank located? Thank You
Quick Learner Las Vegas
Oct 12, 2011
Quick Learner from Las Vegas
Oct 12, 2011
Channel Balance ID
Does this look like a series 380 With a 19-005 top and 15-005 bottom? Option 2640? It is 27 inches long 9/16 width ( also "hemmed edges" if it's important).
Home Owner Florida
Oct 12, 2011
Home Owner from Florida
Oct 12, 2011
which window balance? 29 6 JW CMC 11
Balance Length (metal part): 30 inches -Markings on Balance: 29 6 JW CMC 11 -Weight of sash: 30 LBS (when I hold it in my hands while on scale) 32 LBS when I put sash on scale by itself
Handy Person CA
Oct 12, 2011
Handy Person from CA
Oct 12, 2011
Sun Air window Balance replacement
I have a Sunair window Balance w/2740 B.S.I stamped on it. I am a bit confused as to which series to get 350, 380 they all seem to have the same specs and end pieces. Thank you.
Home Owner Seattle WA
Oct 12, 2011
Home Owner from Seattle WA
Oct 12, 2011
Roto Casement Latch
Hi. I broke the casement latch on one window and am having trouble finding a replacement. Can you help? Also this latch is on a largish window- 60"X30". When cranked fully closed it is still difficult to latch? Is this just an alignment issue? Does a window this large really need two latches? ... (cont.)