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Door & Window

I am trying to find a replacement operator. The one I have has Truth stamped on it with the number 21550. I have searched the truth window hardware site and still no luck. There is no offset and the arm at the hinge measures 4". the arm from the operator measures 3". I hope I provided good info. ... (cont.)

We have a left crank window. The crank will turn to the right and open the window, however it will not turn to the right and close the window. It unscrews itself. Do we have to replace the whole lock? I tried to upload pictures. Hope it works, Lisa

Hi we are a South African based company looking at importing this item for mirror sliding doors or a similar product. The main feature is its anti de-railing guide.

Hello, I have a Certain Teed window, 32 x 53. The store that use to supply me with the spare parts no longer does. Attached is a picture of a similar spring. Other numbers on the tag are: 28325 - 26.19 61-13 - stop. Please let me know if you need more information for a replacement part. ... (cont.)

You sell ball head nails, but I want the screw. Do I have to buy a 70-204 just to get the screw?

I have anderson windows with crank out opening [photo attached]. I want to order parts for my handyman to install and am looking at 39-094 and 39-095 assemblies. Am I looking at the right replacement parts for this pictured window? TL

Hi My channel balance is stamped 26 4. It looks like a series 380. Do you have this channel balance? Thank you Stafford

I'm looking for a LATCHING patio screen door handle, that will fit my Andersen door, to replace the simple pull handle that comes standard on the screen.Currently my cats are able to slide the door open unless it is locked from the inside. Any ideas?

I"m replacing a 39-176 crank assembly on my old Pella awning window. What do I remove to get at the old screws on the crank body in this case? There is an aluminum track that appears to be removable but is holding the window in place. Thanks in advance for your advise Ray

I placed an order on June 28th in which I ordered, among several channel braces, 26 Top sash guides #18-009. Although this model of sash guides are the same width and the top screw hole is close to fitting they are not as long as I need and, as such, the second hole is not in the proper place. Att ... (cont.)

I didn't see my top/shoe combo for a window balance. I'm looking for a 1/2" Wide Channel balance, Non-tilt, 15". The closest I found was a cross between Series 380 and 390. I need the winged top 19-005, with a non-wing shoe 15-005. See images. Do you carry this?

which of the series 190 sash support coil balances is able to support 9,5 lbs?

Can you send/email the instructions on how to properly install the 15-104 friction shoe in my double hung Caradco window? Thanks.

I have a broken CALDWELL window balance # 26 4 CT. I was wondering if SWISCO has a replacment window balance I can use for the broken balance.

Hello, I need to know which andersen narroline balance box to order. my window is 32 W X 46 H. the upper window pain is 32W X 23 H and the lower pain is 32 W X 23 1/2 H. Note that there are two screw holes with plastic bushings in the middle of the box. The pictures of the balance boxes on you ... (cont.)

Why the dimple have way up the pin? Is there a version that is free of the dimple?

I am sorry but I only have one picture available at the moment. This property is located in Mexico and I am to vacation there shortly but I can't get any additional photos of the window operator I would like to replace. Please see attached photo and get back to me with any recommendations as to whic ... (cont.)

The latch is more slanted than curved, whereas the door can lock without having to turn the handle.

I have a number of THermalgard windows from Seasonall. THey will no longer stay up, when we open them. THese are triple pane glass so I would like to keep them working. A number are fogged now from being dropped very hard, I think. Can you help me ? Jim