Viewing all customer Discussions for:
Door & Window

Handy Person Peoria, IL
May 11, 2011
Handy Person from Peoria, IL
May 11, 2011
Using a Anderson Sash Balance to repair a Pella window
Dear Sirs; I have older Pella double-hung tilt sash windows on many of which the sash ounterbalance needs to be replaced. Unfortunately, the Pella replacement parts are no longer available. The Anderson Sash Balance for 1027, part # 24-1033, looks as if it would be a suitable replacement depend ... (cont.)
Handy Person California
May 11, 2011
Handy Person from California
May 11, 2011
Window roller for Al extrusion window
I have a bunch of windows circa 1989 that have metal rollers with shafts roughly 3/16th and 1/2" rollers. The ride on a sheet metal holder inside a plastic insert for the aluminum extrusion. I include pics of the parts and note that one side of the plastic mount has broken off.
Home Owner
May 11, 2011
Home Owner
May 11, 2011
Replacement window operator ID
Hello, I am trying to locate replacement window operators for some awning windows. I am attaching a picture of one. Here are the dimensions: span of two top holes = 7/16", span of two bottom holes = 1-1/8", span from top to bottom holes = 5-1/4", span of linkage 2-1/4" and the link hole diameter ... (cont.)
Handy Person Branford ct
May 11, 2011
Handy Person from Branford ct
May 11, 2011
Replacing screen clips with another type
Can I replace the Silverline screen turn clip which I believe is what I have with the arcadia? The plastic ones keep breaking
Handy Person PA
May 10, 2011
Handy Person from PA
May 10, 2011
Andersen balance, E82 9#27 2 84
Can you tell me what balance box to order? We have Andersen Double Hung windows from the mid-80's. The markings on it was: E82 9#27 2 84 also 11600-17 was on it. Thank you
Handy Person Elk Grove Village, IL
May 10, 2011
Handy Person from Elk Grove Village, IL
May 10, 2011
Need 1620 channel balances
Need a couple channel balances for a non-tilt window. The channel (#1620) is 17" long and I am including pictures of the shoe & top. The channel is 9/16" wide x 5/8" deep. The shoe is 15/16" wide from the outside of one ear to the outside of the other ear and 1-1/16" from the jam liner side of ... (cont.)
Landlord Norcross, GA
May 10, 2011
Landlord from Norcross, GA
May 10, 2011
Channel Balance Replacement
Hi, I need to replace a few channel balances for the aluminum windows at my rental properties. I found the 24" and 28" series 730 channel balances being the closest match. However, I noticed the balance shoes are not the same. Could you take a look at the attached images and advise what I should ... (cont.)
Quick Learner Westerly
May 10, 2011
Quick Learner from Westerly
May 10, 2011
Superseal Sliding door
I need the exterior handle for my sliding screen on a superseal sliding door. thanks, Gil
Handy Person Horsham Pennsylvania (...
May 10, 2011
Handy Person from Horsham Pennsylvania (19040)
May 10, 2011
Determining Proper Spiral Balance
I am trying to determine the proper diameter and length for replacement spiral sash balances: (1) From your picture it appears that the "tube" I should be measuring for the proper diameter is solid aluminum. My original balancer had a plastic tube covering the spring which has subsequently crumb ... (cont.)
Home Owner Sellersburg Indiana
May 9, 2011
Home Owner from Sellersburg Indiana
May 9, 2011
replacing my mom's sliding door handle
this is my mom's door, the lock broke, and we'd just like to replace the entire handle, but are unsure which one to get I have more pictures if you need them, thanks!
Quick Learner
May 9, 2011
Quick Learner
May 9, 2011
Series S Coil Balance replacement help
I just received my coil Balances and I guess I ordered the wrong lbs ones. I got the 3 lbs but they do not keep the sash up... I was going by a number written on the old one (3) thinking that was the lbs I needed. The only thing I see stamped on the old one is 7.09X. My sash measures 22 1/2W x 26 H, ... (cont.)
Quick Learner NY
May 9, 2011
Quick Learner from NY
May 9, 2011
Acorn patio door handle
Do you have a clamp type replacement handle similar to #82-009A with a 3/8" projection and 1/4" hook? I have a 15-20 year old Acorn patio door. Thanks
Quick Learner IL
May 9, 2011
Quick Learner from IL
May 9, 2011
Alternate dimensions for the 90-235 window latch?
I need a Rusco window sweep latch. Following is the number from your catalog: Rusco Window Lock, 1-1/4" Product Code: 90-235 The lip that goes into the window MUST be 5/32 at the thinnest and 7/32 at the thickest. Do you have that latch with those dimensions?
Home Owner Benicia, CA
May 9, 2011
Home Owner from Benicia, CA
May 9, 2011
Balance stamp 21c, need replacement
The stamped number has only two digits and a letter: 21C. The length is 22", width 1/2", with a 19-005 top and 15-005 shoe. Is that sufficient information to order a replacement pair?
Contractor
May 9, 2011
Contractor
May 9, 2011
3230 Channel Balance Identification
Hello, I need to replace quite a few channel balance bars and having trouble identifying which nylon blocks I need. I have attached some photos for you. The channel is stamped 3230. Thanks, Josh
Home Owner ocean city nj
May 9, 2011
Home Owner from ocean city nj
May 9, 2011
tension tool needed for spiral balance
Hello, I have Patriot tilt-in windows, that indicate on the frame 92 which I take it means they were made in 1992. I need a "spiral balance tension tool". Can you tell me which exactly which tool to purchase that will help me open my windows more smoothly? Thank you
Landlord Fresno, California
May 9, 2011
Landlord from Fresno, California
May 9, 2011
counter balance spring - Code 302-1
Single hung, double pane, aluminum frame. The counter balance looks like the picture on your 'swisco.com' opening page, just left of the lower picture. It is the one with the tube and red insert, the insert is 1/2"OD. No markings on the counter balance mechanism. A decal shows 'Code 302-1', 'Spe ... (cont.)
Home Owner East Greenwich,RI 0281...
May 9, 2011
Home Owner from East Greenwich,RI 02818
May 9, 2011
28# BSI RP Channel Balace
My sash balance spring cord has a worn terminal clip (15-043)?? The number on the block and tackle system for my tilt out window is 28E B.S.1 RP. Is this a channel you sell? I would like to confirm that the (15-043) is the same as the part that has worn on this channel. I measured the clip and i ... (cont.)
Quick Learner
May 9, 2011
Quick Learner
May 9, 2011
My balance does not have a colored tip
Hi, I figured out which balance I need except the one I have does not have a colored tip as your site mentioned. The window sash is 28 x 30 and double pane. Can you recommend the right color?
Quick Learner Taneytown, MD
May 9, 2011
Quick Learner from Taneytown, MD
May 9, 2011
Gapco Balance Replacement
I have two lengths of completely broken balances from Gapco: 22 inch metal portion stamped 2140D and 3.S.I 34 inch " 3330 and 3.S.I Pictures are included. Need to know your right numers to order. Thank you for your help. Peter