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15-177 Coil Balance Shoe, Slate Blue

I did watch your video on how to change out the coil balance which seems pretty simple. In your video your tracks have cut outs in them my do not. Should I make the cuts like the ones in the video in order to get the coil and pivot lock show out? Also I have enclosed some pictures as I still cannot ... (cont.)

I need help getting these replacement parts for our broken window sashes. the cams inside are shaped like a horseshoe and are broken to pieces.

When I tilt my windows in to clean, the sash bar knob breaks off. It almost seems like the pivot lock shoe is froze(immobile). The tag on my window says Willmar Windows LTD number 298 U-0.35-98. I don't see any sash bars that look like mine in your parts page. My bar is connected to the side of ... (cont.)

Hello I need vinyl tilt window pivot shoe for Champion brand window manufactured in approximately 2000. Do you have a part?

I have many windows in a bldg that have this style of balance. I have torn these windows down and cannot find an MFG. Measurements as follows 1-1/4" X 1-3/8" (nom) center roller is 3/4" see pictures Any help would be nice. Looking for a vendor. Thank You

there is a screw into one side of shoe holding it into place, how do I access this screw in order to remove the shoe to replace it with the new 15-177 shoe