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18-009 5/8" Top Sash Guide

I purchased 2 sash lifts (not sure of nomenclature) from you a few months ago. They work great, but will not stay in the window track. There must be a part I'm missing. Please help. Thank you.Craig

Home inspector said window balance is broken. We found the broken plastic piece shown on the sill. I also sent pictures of the identified left side broken balance still in the channel and a photo of the intact/not broken balance on the right side of the window for reference. I'm trying to learn wha ... (cont.)

The windows does not stay up when i open it, pulling up

Approx: 1 7/16" long 12/16" wide top plate 5/8" channel guide width 5/16" channel guide depth Would like to order (5) (black) if available. Thank you.

top and bottom channel balance. sash guides . I had order S710-22 but the top part is different part 18-041 is to big

Please provide your part number and shipping cost. Thanks.

This part is on each side of the windowIt catches on the balancerI need to get 5 of theseThanks in advance

The part I need is very similar to the 18-188 top sash guide. It is for a Milgard window which is probably 15 years old. The sizing is exact except for 2 differences. 1. In the second picture, the depth measured at the top of the piece we have is 5/8" vs 1/2" on the 18-188 2. In the same picture ... (cont.)

the channel balance is number 2230P. 1720P AND 2840Z. I NEED PART NUMBER FOR REPAIR MY WINDOWS, THANKS FOR YOUR HELP

The rail is approx 3/4 inch wide and deep. I can't match it up with anything I see on the site under 23" (2240). Looking for complete unit and caps that are mounted on the window as well.Also looking for 29" (2840).Thank you for the help.Mike

I purchased two balancers from you, S385-33, option 3240, and installed them. Now I find that a small plastic piece on the window that engages the top of the balancer is broken. These are photos of the unbroken piece. Do you have this plastic piece?

1-1/8" wide by 1-3/8" tall by 3/4" deep Sorry, I can't remove the sash guide at the moment due to not having the square screwdriver bit handy, but I think the photos give enough info to ID. This window uses channel balance 2520, 26" series 385

Please see images.

Parts needed: black plastic catch at top of window that catches the top of the channel balance. It is held in the window channel by a screw.Also need about 2 ft of tan colored vinyl trim that snaps into a channel on the perimeter of the window. thx paul

Just ordered and received my channel balances. Perfect size etc, thanks. But it appears the top sash guides are broken on a number of my windows. Didn't know it until I tried to put my window in place and it wouldn't hook into the channel balance. So I need some new top guides. I sent pictures and a ... (cont.)

Goes on top of window to hold channel balance in place

Hello, I have received SWISCO S385-27 window channel balances and tried to replace them. But noticed right side of sash cam is broken and need the correct part to replace. Attached the photos of the left side with measurements (approx.) below. width: 0.65 inch - front/back views depth (top row wi ... (cont.)

The one I am showing is a 15" (measuring the metal part only) 1/2 " width when looking at the spring The markings are: B 15 and 3.S.I. The window doesn't tilt: straight push up or down Going back to around 1983 The windows are Western Products I have other, larger windows that will need replaceme ... (cont.)

Hi, It appears to be that the window balances are still in good working order. However, they do not stay down because the little plastic pieces that attaches to the top of the window that keeps the balance held down is broken. Is it possible to just purchase the plastic retainer piece that keeps t ... (cont.)

this was removed from an old PGT Aluminum NON-tilt window. the balances used with this clip are Series 380 (various lengths) i need 20PC of this clip.