Viewing all customer Discussions for:
18-161 5/8" Sash Guide, Norandex
18-161 5/8" Sash Guide, Norandex
Home Owner
Sebastian, FL
Jan 24, 2021
Home Owner from Sebastian, FL
Jan 24, 2021
Alcan window balances
I have Alcan single hung windows. I am attempting to replace several balances and clean and lubricate others. !. I have watched several videos on sash removal. Does not work for me. The sash does not move sufficiently to one side to be removed. I am wondering if the removal procedure is different fo ... (cont.)
Quick Learner
Sarasota FL
Jan 20, 2021
Quick Learner from Sarasota FL
Jan 20, 2021
Sash cam
Wanted to know what part this is so I can order them
Home Owner
Ocala, FL
Jan 17, 2021
Home Owner from Ocala, FL
Jan 17, 2021
Need to know Channel Balance to Order
Balance is 30 inches long and 9/16 wide it is stamped 2940 at the end. I have attached some pictures of the ends. I need to know which one I need to order. Also I have a picture of a plastic piece that attaches to the window. I need to know which part I need to order
Quick Learner
Jan 15, 2021
Quick Learner
Jan 15, 2021
Top sash guide
Need to know what part to replace these
Quick Learner
32968
Jan 14, 2021
Quick Learner from 32968
Jan 14, 2021
estimate for custom balance
I need to replace single hung, non-tilt ,block and tackle window sash balances. Old part has 2940 BS1 stamped on it. Channel width 1/2", length of metal 30",channel depth 5/8". Both top and bottom shoes are winged. Your series 380 has the correct top shoe (19-005) but my old bottom winged shoe only ... (cont.)
Quick Learner
usa
Jan 11, 2021
Quick Learner from usa
Jan 11, 2021
Custom order
I would like to place an order for custom window springs. I need two 30" Series 380 2920 Channel Balance, but with a 19-005 top and 15-029 bottom. I also need two 5/8" Sash Guide, 18-161. Thanks for your assistance.
Home Owner
Jacksonville, FL
Jan 4, 2021
Home Owner from Jacksonville, FL
Jan 4, 2021
Top guide to window
Looking to find this part for my windows.
Home Owner
Jacksonville, FL
Jan 4, 2021
Home Owner from Jacksonville, FL
Jan 4, 2021
Top guide to window
Looking to find this part for my windows.
Home Owner
Florida
Dec 17, 2020
Home Owner from Florida
Dec 17, 2020
Help finding top sash guide
Please help me find this part. I need at least 6 of them. When looking at window side-on across top dim 7/8" as width. Main width 5/8". Height 1 5/8", from top to screw 1 3/8". From top to channel balance catch 11/16" Upper Balance catch depth 5/16". Lower depth 1/8". Thank you Jes ... (cont.)
Quick Learner
port charlotte fl
Nov 25, 2020
Quick Learner from port charlotte fl
Nov 25, 2020
balance retainer clips
these clips screw on to the sides of the top window so to catch balance assembly
Home Owner
Oviedo Florida
Nov 15, 2020
Home Owner from Oviedo Florida
Nov 15, 2020
Sash guide and channel balance
Sash guide black this is the part number I think it is please verify because mine doesn't have a number 18-161 Channel balance has a part number 3420. My length is 35 inches of the metal part of it and about 1/2 inch wide.
Quick Learner
Nov 2, 2020
Quick Learner
Nov 2, 2020
Sash spring holders
Hello, I'm having a hard time figuring out which one I need for my windows I was hoping you might be able to help me out by taking a look at the pictures I tried to incorporate anything that would help you. Unfortunately none of them are in one piece and this was the one that had the most left to it ... (cont.)
Home Owner
Fort Myers florida
Sep 8, 2020
Home Owner from Fort Myers florida
Sep 8, 2020
Channel balance order
I need channel balances for 3 of my windows was using the website and did ok up until the feet on each side of the balance was hoping you guys could steer me in the right direction. I'll need 6 channel balances for the 3 windows and the windows down are all same size. They are starting.ped bsi with ... (cont.)
Quick Learner
Aug 31, 2020
Quick Learner
Aug 31, 2020
Searching for Windowpane corner clips
I?m trying to replace block and tackle spring sash in double pane and discovered the his part cracked on upper left corner of actual window. What is the part name so I can order replacement. Went to two hardware stores and the couldn?t tell me.
Home Owner
Apollo Beach, FL
Aug 14, 2020
Home Owner from Apollo Beach, FL
Aug 14, 2020
Alcon Window Spring 2910
The Balance spring is from an Alcon window. It has a part number 2910. The metal channel is 1/2 inch wide by 30 inches long. Overall length with end pieces is 31 inches. Looks like you photo of S380 or S385. I need 6 of them for 3 widows with the end pieces installed.
Home Owner
USA
Aug 10, 2020
Home Owner from USA
Aug 10, 2020
Channel Balance - custom order inquiry
Item #1 below is a custom order as the shoe I need on the channel balance is different than what comes on the product code S380?30. I need the following: Item #1 30" Series 380 Channel Balance Qty: 2 ea Stamp Option: 2920 Top: 19-005 *Shoe: 15-029* Price=$____? Item #2 5/8" Sash Guide, ... (cont.)
Quick Learner
33625
Aug 7, 2020
Quick Learner from 33625
Aug 7, 2020
Missing Top Sash Guides
Hello - I am trying to replace side window balances in a 48" wide window. I ordered the balances from your company, and we followed the instructions, but the window was not able to grab and hold on to the balance once it was placed into the frame. When we pulled the window sash down, the balances di ... (cont.)
Quick Learner
Palm Coast, Florida 32...
Jul 8, 2020
Quick Learner from Palm Coast, Florida 32137
Jul 8, 2020
Window balances 2950
I have a new customer with a house full of windows where the balances are breaking through the sash guides, took one apart and it's a 2950 balance. The only other marking on it is the is8?. The sash guide appears to be 18-161. Just wondering if the balances are to many lbs of spring pressure? I easi ... (cont.)
Contractor
Port St Lucie FLA
Jun 23, 2020
Contractor from Port St Lucie FLA
Jun 23, 2020
Plastic Cap
Plastic cap that hold down metal rail had broken exposing metal rail, and not allowing windows to stay open. House was built in the 90s. I need 3 caps for the 2 windows.
Quick Learner
Florida
May 27, 2020
Quick Learner from Florida
May 27, 2020
What is the correct Channel balancer
Window type is a Seasonshield Series 5500 spec. DH-C50/C60.Window weight 40 lb. 30" tall.Installed was the attached balancer stamped 2390 30. 24" long.Recently I purchased your Sash guides # 18-161 for the above window and during installation discovered some bad channel Balancers.Believe your S380 ... (cont.)