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18-161 5/8" Sash Guide, Norandex

I need a channel balance size 27" and plastic side clips

I have Alcan windows in a condo built in 1988. The problems I am having are exactly as shown in photos included in a post from a home owner in Ponce Inlet, FL, which was responded to by Mike dated August 11, 2011. The clips are disintegrating and the plastic frame around the windows, which I guess ... (cont.)

Need these parts to repair a single hung window in Florida residence. Manufacturer appears to be Simonton Windows: Simonton H LC45 - 53x77 single hung window series 435.

I have several Alcan windows that will not stay up, they have to propped up. The sashes are sprung and now are near to the top of the top part of the window. It looks like there are some clips that are missing that hold long plastic inserts on either side of window. The plastic

Hello, We have Alcan windows and after years of use some of the plastic clips and other parts have broken. The pictures of the first window show that it appears that the rod that helps keep the window in place and keeps it from slamming shut when opened is broken. The plastic piece holding the ... (cont.)

Hi. Your website has been great to determine most of the parts I need to order, but I do have a problem that I need help with. Channel guide 2930, series 380 I believe. The problem: I can't tell what top sash part I need. The 3 or 4 that I have are all broken on the lower portion, hence no overall ... (cont.)

I have some alcan windows, non tilt in my house of different sizes. I just ordered some parts for the balances and I clip but after install I realized that I may need additional parts. I followed instructions on the video when installing but they don't stay along side the window bottom when push i ... (cont.)

I'm looking for a window top sash guide look like this. Also I will order all balanced from your website since I have four historic aluminum windows to fix... Here's the pic of the top sash guide. Could you help me to find it in your website? Thank you.

Please confirm channel balance parts for 30 inch long by 1/2 inch wide excluding plastic ends. The part has stamp 29-9 AA CMC 11. This is for Norandex window. Need for the right side. Also need a white sash which I believe is part 18-161 5/8 also for the right side of window . Note the left channel ... (cont.)

23 inch (1/2 inch) Side Load Single Hung Balance Springs. The Balance Springs are stamped 2220v. I think I need Series 380 or 385 but I cannot tell the difference. Pictures are attached. I also need Top Sash Guide. Picture are enclosed. I cannot find anything to match. Do you have any ... (cont.)

I just purchased item S380-25 / 25" series 380 channel balances and when I went to install I realized that just about all of the "sash guides" were broken. It's the part which is attached to the actual window and catches the top of the window balance when the balance is installed. I looked a ... (cont.)

we just ordered a plastic sash guide for our norandex window. It was the guide screwed into the removable window. Got that replaced, but see the pulley on the balance channel is broken too. It is a 1/2" X 35" with a number of 3440BSI on the metal part. We can't find that number in your product li ... (cont.)

Looking for the retaining clips that hold the spring mechanism in place on the side of a double hung window. Attached photos show the window model number as well as the actual part. I should have added that the clip attaches to the top of the lower window. When the clip breaks, which the do freq ... (cont.)

I wish to purchase replacement balances and top sash guides for my Alcan non-tilt windows installed late 1980s. See pictures included. I need help identifying proper replacement parts. Alcan numbers on existing balances are: 1710W, 1710E, 2910W 30", and 2930W (all 1/2"). I'm guessing Product C ... (cont.)

I am a first time window repairer and I have selected 2 each S380-27 channel balances to repair my window. I also need the sash guides but could not find any in your listing that have the top-to-screw-hole dimensions of 1-3/8". The windows were made by Alcan about 25 years ago. Please see attached p ... (cont.)

We have Alcan single hung windows. The plastic clips that hold the balance at the top of the windows have broke. I can find the balance but not the clips. I hope you can help us. Thanks God Bless Len

I just moved into a condo that was built in the late 80's. Vacant for 3 yrs (victim of housing crash and foreclosure). The windows are all not functioning properly, and one of the springs has popped out. Followed the instructions including the tutorial (THANKS!!!) so I was able to take the window o ... (cont.)

Balance Markings: Balance #1 - 29.9 GW,CMC 11. Balance #2 - 29.9 DW,CMC 10.