Viewing all customer Discussions for:
19-002 Channel Balance Top Guide

19-002 Channel Balance Top Guide
Handy Person Cincinnati, OH
Oct 13, 2016
Handy Person from Cincinnati, OH
Oct 13, 2016
"Series #" Question
Hello! I am looking to replace the balances in my windows and having a tough time determining the difference between the 350 and 351. My tops look identical to both and I can't tell a difference between the bottom "shoe." Attached please see the best pic I could get of my current balances. I ... (cont.)
Handy Person Layton, UT
Oct 3, 2016
Handy Person from Layton, UT
Oct 3, 2016
Need help identifying a channel balance
I ordered a S350-33 : 33" Series 350 Channel Balance. The balance top was fine, but I had to trim the balance shoe to fit because it was too deep I cant seem to find a good match to replace one of the same type. Can I special order or do we need to buy individual parts and assemble it myself? I ... (cont.)
Handy Person Connecticut, USA
Sep 15, 2016
Handy Person from Connecticut, USA
Sep 15, 2016
Part identification
I am trying to order balances and guides and am not sure about all the part numbers. The parts I am able to identify are 19-002, 15-001 and 18-108.
Quick Learner Minnesota
Sep 13, 2016
Quick Learner from Minnesota
Sep 13, 2016
Series 390 with a fractional length
The issue that we having its we need your 390 channel balance 5 EA (with fully assembled 15-001 and 19-002 ends) However, the length of the channel is 34 5/8. Please let me know if you can special order for us, because we didn't see it online or if 34" would work just fine. As soon as we hear fr ... (cont.)
Home Owner Jacksonville FL
Jul 8, 2016
Home Owner from Jacksonville FL
Jul 8, 2016
Can you confirm that I have the Series 351
Channel Balance for 2820 (2) and 2830 (2) needed, part S351-29. Went through all steps for ordering online with measurements and specs. Am attaching photos to this inquiry to confirm parts ordered are correct - Series 351 for windows installed in 1986. 29", with top 1/2" x/ 1/2" x 1.25" and shoe ... (cont.)
Professional St. Louis
Jun 23, 2016
Professional from St. Louis
Jun 23, 2016
3470 channel balance
Hi, I have an odd-ball stamp on the channel balances I need to replace. It's 3470. Is this a custom size? The series 390 channel balance with a 35" long metal channel for a non tilt window. 9/16" (1/2") with a 15-001 shoe and a 19-002 top attached seems like the perfect match, except the stamp. ... (cont.)
Handy Person Redwood City CA
Jun 9, 2016
Handy Person from Redwood City CA
Jun 9, 2016
Is this the Series 350?
I sent the picture of the shoe attachment, top attachment as well as the markings on the unit. I think it is a series 350. It is 28 inches long. I would like to buy several of this configuration. We are in Redwoodshores , Redwood City CA.
Quick Learner Lakeland, Fl
May 27, 2016
Quick Learner from Lakeland, Fl
May 27, 2016
Window balance shoes
Hi, I'm sure I have the 19-002 top on my balance. The shoe is a little confusing. Can you tell me what the difference is between the 15-002 and 15-001 shoes? the stamped numbers are 23 3 L 1 Thanks Candie
Professional USA
May 17, 2016
Professional from USA
May 17, 2016
2040 balance replacement
2040 is stamped on the side. The metal u channel is 22 in long. Please help thanks
Quick Learner
May 12, 2016
Quick Learner
May 12, 2016
Spring loaded Window Part
This part in picture needs to be replaced in two Windows. It has the numbers 2430 engraved on it.
Home Owner Plano, TX
May 3, 2016
Home Owner from Plano, TX
May 3, 2016
Help identify balance and top sash guide
Will you please help me identify the correct replacement balance? I think the right match is a 29" Series 390 with 19-002 top and 15-002 shoe. Also, the old balance is stamped with "2810P" but the window weighs 16 pounds, so should I get the 2810 or 2820 option? I also need new top sash guid ... (cont.)
Landlord melbourne
Apr 26, 2016
Landlord from melbourne
Apr 26, 2016
Yale Ogron Glazing
Need replacement glazing for yale ogron window. If it helps, we use the 351 style balance w/ 19-002 & 15-002, it also uses the Yale Ogron vent guide.
Handy Person Houston Missouri
Apr 6, 2016
Handy Person from Houston Missouri
Apr 6, 2016
J 34-4 Balance
Hello... I am the Custodial Director for Houston R-1 Schools in Houston, MO. We have some windows in our older buildings (windows may be from the 70's?) that need balances... In the past, I have found it difficult to find these balances... but I think I have found them on your site... As ... (cont.)
Quick Learner Wilmington NC
Mar 18, 2016
Quick Learner from Wilmington NC
Mar 18, 2016
non tilt balancers
I need two sets (metal and plastic hardware) for the long windows (29 inches of just metal part), and one set for small window (17 inches long metal part alone). They're 1/2 width.
Quick Learner Apollo Beach, FL
Mar 3, 2016
Quick Learner from Apollo Beach, FL
Mar 3, 2016
New balance is broken
Hi, I spoke w a representative from your Company last week and we identified the parts I needed to replace on my window, new channel balances S350-36 (3550). They arrived and I followed your video instructions on how to remove the old ones. I then followed the instructions on how to install the ne ... (cont.)
Home Owner USA
Feb 19, 2016
Home Owner from USA
Feb 19, 2016
Sash Identification
I have a sash support that has a broken cord. I want to replace the entire assembly. Attached are some photos of the sash. At the bottom of the sash support are pullys and at the bottom of the spring are pulllies. The sash is
Quick Learner Florida
Jan 22, 2016
Quick Learner from Florida
Jan 22, 2016
Channel Balance
Hi, I can't find a ready to install match for this balance due to the bottom shoe. Here's the measurements- 15-001 bottom shoe 19-002 top 1/2 inch width 12 inch long metal frame 1110 stamped in it Window weighs 5 1/2 pounds Your series 351 is the closest I see but how big of a prob ... (cont.)
Home Owner Florida
Jan 21, 2016
Home Owner from Florida
Jan 21, 2016
Channel balances
I need to know what to order to replace these. The smaller one has the number 2090 30 PR and is 20 3/8". The longer one is 26405 OL and is 26 3/8". The measurements are just the metal parts, not the plstic tips.
Home Owner Philadelphia, PA
Nov 23, 2015
Home Owner from Philadelphia, PA
Nov 23, 2015
What's the purpose of a balance shoe?
What's the purpose of a balance shoe? I am trying to select new balance, I don't have a true original. The top seems to be a 19-002, but I don't know how to determine the correct shoe. How far is the shoe supposed to stick out from the balance? I am also purchasing sash guides, your 18-033 is probab ... (cont.)
Quick Learner Torrance, CA
Aug 27, 2015
Quick Learner from Torrance, CA
Aug 27, 2015
Channel balance top guide question
Hi, My channel balance top guide is very similar to the 19-002, and the horizontal piece had broken off (see pic). I was wondering if it serves any purpose and whether I need to replace it. Thanks, Dan