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15-192 CertainTeed Pivot Shoe

Parts I received are too small. Can I return and try again?

I'm in need of the sash balancing parts for the lower sash of a Certainteed double hung window. I'd like to purchase the coil balance spring and pivot shoes for both sides of the sash. Please let me know what Swisco part numbers I should order. Thank you!

looking for replacement pivot shoe and coil spring did not see any numbers on coil spring. hope you can help me out. thanks

Please see the attached pictures. I cannot get the shoe out without breaking the metal post on that rest in the shoe. The picture above of the balance support has a number of H65 34/5M and the coil I think has a 10 with a J underneath. We believe the shoe is A1-87598.

The plastic piece on the bottom of the balance assembly is broken. (Both sides of the window) Do you sell just that piece or do you have entire replacement assemblies?

I have removed a fixed point part it is 1.25" wide and holds the coil. The coil is 3/4" wide. The coils are broken. There is no stamp on the coil The toe hold piece appears to move up and down the channel. The toe piece appears to be corroded as the part and window will not pop out like shown on the ... (cont.)

Please recommend replacement components. The coil springs aren't marked, the window sash weighs 38lbs. The springs are 0.75" wide. I'll need the spring assembly and the pivot shoe. Thanks!

Ho,Hoping you can help me.I have a certainteed sash window with both springs broken.The stamp on the spring is SA 3610. Window weight is 6.9kg.Can you suggest a replacement part?Are you able to ship to Australia?Many thanks.Garry

Hello, My double-hung window bottom sash drops down and does not stay up. The balance assembly are broken. The parts needed look similar to this post: https://www.swisco.com/discussions/New-window-coil-balances-for-Certainteed-window-77-257431 The plastic cover says: Certain Teed. The two coils s ... (cont.)

Bryn Mawr II double hung

I need a entire coil balance part? Can you tell me where to find it and how much?

how to buy these parts?

Hi. I ordered parts for another CertainTeed window some time ago. I have another Certainteed window now with broken balance feet. The feet are too corroded to read any parts numbers. Most of the parts I have from previous order appear to match this window, except for the pivot bars. The broken ... (cont.)

The windows are PlyGem CertainTeed. The label reads June5,2008 1104380940011800000. I have ordered 409 series 170 coiled balance springs from you in the past for these windows. I had a representative from Ply Gem Windows look at them, and although the parts will not be covered under the warranty, ... (cont.)

I am reaching out because I am in need of coil balance shoes for a double hung Simonton window. Both shoes have cracked and the sash will no longer stay in place. Attached are pictures of the coil and the order sticker for the window. Please let me know if any other information is needed ... (cont.)

Unmarked window. Broken Balance Shoe. Possibly from Lowes..

I already ordered the wrong parts (15-192) They look very similar. The dimensions on the drawing of the (15-192) appear to be correct for my frames, but the new shoes have small guides that prevent them from fitting into the track. The present shoes have broken due to corrosion from contact with Se ... (cont.)

The Certainteed window has one coil on each side. The sash weighs 20 lbs. The sash is approximately 37" x 29.5". What coil do I need?

I am replacing the balances, and was hoping you can identify the part I need

balance for a vinyl window