Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine
18-171 Stepped Sash Guide, Alpine
Quick Learner
Sacramento
Dec 2, 2019
Quick Learner from Sacramento
Dec 2, 2019
Viking Window replacement part
This is the top part of the window that would grab onto the balance. It is for a smaller bathroom window.
Home Owner
Irvine, CA
Oct 12, 2019
Home Owner from Irvine, CA
Oct 12, 2019
Top sash guide
Top sash guide for pacific windows corporation. 5/8" wide x 1.75" long x 0.75" from screw to holding lip Need help ordering replacement part. Multiple guides have broken lips and several windows in the house fall down and do not stay open. Thank you.
Home Owner
Denver Co
Oct 7, 2019
Home Owner from Denver Co
Oct 7, 2019
top sash guide
Hey hope you have one of these - need a couple thanks for the help cheers chuck
Quick Learner
Sep 23, 2019
Quick Learner
Sep 23, 2019
Spring balance window and. Stepped sash guide Alpine
Top sash guide and balance replacement.
Quick Learner
Los Angeles
Sep 16, 2019
Quick Learner from Los Angeles
Sep 16, 2019
Plastic Top Sash Guide for Sash window with channel balance
Hello. Our house was built in 2002 and has sash window with channel balance. I ordered parts from SWISCO and replaced the channel balance (27" Series 385 Channel Balance option - 2640). However, I noticed that plastic top sash guide was broken and would like to replace it. Could you provide a gu ... (cont.)
Home Owner
USA
Sep 16, 2019
Home Owner from USA
Sep 16, 2019
Various parts I need for my window
So I need 6 of the 27" and 2 that are 14" on the channel balances. I'm pretty sure they are the 385 series. I need 3 of the locks, 90-077A. I found them on your website, but I also need the piece shown that fits in the window itself. I need 4 if you have them. If you don't, can you direct me to a si ... (cont.)
Quick Learner
Los Angeles
Sep 8, 2019
Quick Learner from Los Angeles
Sep 8, 2019
Replacing Non-Tilt Channel Balance
Hi, the windows to my new house have channel balance that looks like "33 5 HQ Caldwell" (winged). Can you please tell me which ones I should order from your site? The measurement (according to the right way to measure) is 34".....Thank you,Ivo
Home Owner
Novato, CA
Sep 1, 2019
Home Owner from Novato, CA
Sep 1, 2019
Broken Channel Balance
Could you please help us what we need. I know the Channel Balance is broken and the top plastic piece in the window is broken. I have pictures of what I need. Channel Balance is 31" long with out Plastic pieces. The spring inside is 12". I believe I need a whole new channel balance for the rig ... (cont.)
Quick Learner
San Diego, ca
Aug 18, 2019
Quick Learner from San Diego, ca
Aug 18, 2019
Window guides
My single hung dble Payne windows are hard to put up. In checking the windows, I see my balances are under preassure and working as they shoot up when u try to raise the window. I have deduced my issue is the windo guides that seem to not catch the balance and keep them where the should stay when ra ... (cont.)
Home Owner
Ladera Ranch
Aug 11, 2019
Home Owner from Ladera Ranch
Aug 11, 2019
Top sash guide replacement
I need to replace two of these. They are on the inside the window channels at the top of both sides. They seem to be a stopping point so the channel balance stays in the channel. They are attached to the channels with two screws.
Contractor
Denver Colorado
Jul 25, 2019
Contractor from Denver Colorado
Jul 25, 2019
Looking for these parts
Looking for these parts for a window the window latch says Viking
Home Owner
Placentia, Calif
Jul 24, 2019
Home Owner from Placentia, Calif
Jul 24, 2019
I need a couple of Sash Cam for Channel Balances for my windows
I have a broken Sash Cam for window Channel Balance. I've looked through the Sash Cam photos on your website and don't seen anything that looks exactly like it. In the photos I've Scotch-taped the broken part in place to give you an idea of the design. thanks for any help with this! ... (cont.)
Home Owner
California
Jul 20, 2019
Home Owner from California
Jul 20, 2019
Series Type and Option
I am having a hard time determining what Series Type of balance I have. They are 1/2" wide and 27" long. From other threads I believe I should have the 2650 option. Thanks for the help!I also have an issue with the part that the balance slides and connects to. It is the plastic piece that is screwed ... (cont.)
Quick Learner
Paul ID
Jul 17, 2019
Quick Learner from Paul ID
Jul 17, 2019
Help ID Top Sash Guide
This part measures 3/8 at the skinny part. What part number do i need. Thank you
Home Owner
Temecula, CA
Jul 15, 2019
Home Owner from Temecula, CA
Jul 15, 2019
Top Sash
Do you have a part that may fit? 5/8" wide part, 1 1/16" tall
Quick Learner
California
Jul 2, 2019
Quick Learner from California
Jul 2, 2019
3230 Channel Balance and top plastic piece
33" Bar. With the plastic, 34"Only part number I see is the one pictured, 3230I need the balance and the top plastic piece, I've also attached photo by itself.
Quick Learner
Newbury Park, CA
Jun 26, 2019
Quick Learner from Newbury Park, CA
Jun 26, 2019
Stepped Sash Guide
I could not find this part on your website. Can you provide it? I have purchased S385-34 #85 Channel Balance, this top guide needs to be replaced and I would like to buy ten of them.Thank you, Steven
Home Owner
Oregon
Jun 25, 2019
Home Owner from Oregon
Jun 25, 2019
Additional Part Help
We received the new channel.and they've perfect matches to our old ones. Unfortunately I thought the attachments were included as both sides are broken. Please advise on the correct part to order.
Quick Learner
united states
Jun 20, 2019
Quick Learner from united states
Jun 20, 2019
Top sash guide
Hello, I bought the channel balance but the plastic part that clips into the window and prevents the channel balance from shooting out of the top of the window has broken,. see attached photos. Thanks Brad
Quick Learner
San Francisco
Jun 12, 2019
Quick Learner from San Francisco
Jun 12, 2019
Channel balance part replacement
The serial no. Is very hard to see as it's worn off but what I can make out looks to be : 26 4 FV CMC 52 Can you point me in right direction regarding proper replacement parts please ?