Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine
18-171 Stepped Sash Guide, Alpine
Home Owner
Marin County, CA
May 22, 2014
Home Owner from Marin County, CA
May 22, 2014
Need replacement hardware for my large Viking window
need 2 balances, 1/2" x 24" window is large Viking DH 45 x 53 Thanks
Home Owner
Newport Coast, CA
Apr 28, 2014
Home Owner from Newport Coast, CA
Apr 28, 2014
Top sash channel balance guide
Dear Swisco. I ordered new channel balances for my window but when I went to install them I discovered that the sash guides were also broken. I looked through the many photos on your site but did not find a match. Was wondering if you have others or a substitute that would work. Photos and dimension ... (cont.)
Home Owner
Clovis,ca
Apr 10, 2014
Home Owner from Clovis,ca
Apr 10, 2014
Balances needed
I need balances. First one is stamped bsi 2930, also need 2640 and 2320. I believe the manufacturer of my windows was accompany called "Merzon"
Quick Learner
San Clemente CA
Jun 28, 2013
Quick Learner from San Clemente CA
Jun 28, 2013
Top Sash Guides
Can't seem to find this one. The dimensions are 1 and 3/4" long, 5/8" wide. Top square is 3/8" wide by 1/4" high First hole from bottom is 5/8" and an additional 1/2" between the two holes measured from center of holes I am replacing Caldwell balances as well, the marking on it is 17 3 with n ... (cont.)
Quick Learner
Carlsbad CA
Jun 6, 2013
Quick Learner from Carlsbad CA
Jun 6, 2013
I Need To Replace These Top Sash Guides
Tom recently helped me with some channel balancers. The series 380 balancers were a perfect match...thank you. I now need to replace some of the top sash guides per the attached.
Handy Person
Chico, CA
Apr 24, 2013
Handy Person from Chico, CA
Apr 24, 2013
How Do I Identify My Top Sash Guides
I don't see any guide information for selecting a correct window sash top guide to go with a selected channel balance setup. Since you have a myriad of different shapes, I would think the shape was designed to work with a particular balance top. In looking thru the assortment, none of the shapes m ... (cont.)
Handy Person
Sedro Woolley ,Washing...
Oct 11, 2012
Handy Person from Sedro Woolley ,Washington
Oct 11, 2012
Channel balance problem
I bought a home and it had one window that was missing a channel balance I thought would be a minor repair. I matched up the remaining channel balance with the Swisco balance and ordered two new ones. I installed them as your video shows and all did not go well. I was barely able to get the lif ... (cont.)
Handy Person
bellevue, wa
Sep 7, 2012
Handy Person from bellevue, wa
Sep 7, 2012
channel balance and sash guide
I need 2 channel balances and 2 sash guides. The channel balance has "32 5" stamped on it. it's 9/16" wide, and 5/8" tall, and the metal is 32-1/2" long. the wide part of the sash guide is 5/8" wide, and it's 2-1/4" long
Quick Learner
Valley Springs
Jun 8, 2012
Quick Learner from Valley Springs
Jun 8, 2012
Need replacement balances, do not have originals
I have a customer that has non tilt vertical slide window 1/2 channel the window slide measures 21 1/2 x 16 5/8 , the overall window is 22x34. The channel balances are gone. Don't have parts to compare. Hera is a picture of the window attachment.
Quick Learner
Citrus Heights, CA
May 31, 2012
Quick Learner from Citrus Heights, CA
May 31, 2012
Channel balance 32-9 KW CMC 7
I want to replace the channel spring balances on two window sashes that are 44x34 and double glazed. The number stamped on the old channel is 32-9 KW CMC 7. I need to know what series to order and which option number to select. I also need to replace the top sash guide on one window but don't k ... (cont.)
Quick Learner
California
Dec 10, 2010
Quick Learner from California
Dec 10, 2010
S380-24 with matching top sash guide
I'm ordering S380-24. But, I need to replace a broken top sash guide, too. Which top sash guide is for S380-24? The weight of the sash is 13 lbs. Is 2330 the right option?