Viewing all customer Discussions for:
38-139 Roto Multi-Point Lock, 37MM Fork
38-139 Roto Multi-Point Lock, 37MM Fork
Home Owner
California
Jul 23, 2023
Home Owner from California
Jul 23, 2023
Window latch lock
The locking latch mechanism broke on windows I do not know the manufacturer of and I need a replacement
Home Owner
California
Jul 16, 2023
Home Owner from California
Jul 16, 2023
Need to find latch actuator
Hello, I am looking for the latch actuator shown in the pictures. The height is about 3 and 7/8" measured from the top screw to the bottom screw and latch depth is 1 and 5/8".
Quick Learner
USA
Jul 11, 2023
Quick Learner from USA
Jul 11, 2023
Need Lock and Guide
Hi Again, I got the handle out and am sending pix and measurements. The original one I sent, the handle broke off and I cannot get the window to open even with the screwdriver trick in your video. What can I do to get it out? Here is the level that looks like all of the other ones in the house. It ... (cont.)
Home Owner
Downers Grove, IL
Jul 9, 2023
Home Owner from Downers Grove, IL
Jul 9, 2023
Latch handle
The right side window latch on this bay window broke when I was attempting to lock it. One picture is the other latch, intact. Second is the broken off handle and the interior parts. The handle is broken off at the base where it attaches to a plate. The other pictures are the outside of the latc ... (cont.)
Handy Person
Colorado
Jul 8, 2023
Handy Person from Colorado
Jul 8, 2023
Window lock
Broken window lock. Beige. Square type lock lever.
Home Owner
Michigan
Jun 23, 2023
Home Owner from Michigan
Jun 23, 2023
No manufacturer identity for windows
I am trying to find the manufacturer to replace parts.
Home Owner
Glastonbury, CT, USA
Jun 22, 2023
Home Owner from Glastonbury, CT, USA
Jun 22, 2023
Mastic Casement Window Lock replacement
My builder put in Mastic windows in a new home in 2001. The right window lock handle has fallen off. The receptacle (brass color) inside the window structure is loose and moving around. I have attached three pictures: 1. Left window handle intact 2. Loose handle with scale for measurement 3. Recept ... (cont.)
Quick Learner
USA
Jun 15, 2023
Quick Learner from USA
Jun 15, 2023
Order
Hi, I need 6 new cranks and 4 new hinges. Thank you, Are you able to identify these parts? I'm having a difficult time getting anyone out to look at them to make sure I order the correct parts. I need hinges ( I think for 2 windows and about 6 cranks for the other windows.
Quick Learner
Tiverton, RI
Jun 7, 2023
Quick Learner from Tiverton, RI
Jun 7, 2023
casement lock handle broken....both sides or I guess left and right
It appears both handles broke although I can jury rig them in to lock or unlock. Prefer obviously to get new ones. There is a back outside plastic plate which on one was snapped off so hoping it comes with that piece of plastic. I do have a few windows which need replacement spiral window balance ... (cont.)
Handy Person
Toronto , Canada
Jun 7, 2023
Handy Person from Toronto , Canada
Jun 7, 2023
Casement window Lock not functioning
Our casement window Lock is not functioning - that is, it moves up and down freely without moving any mechanism. Thus, window cannot be cracked open. How can this be fixed without removing the window? Greatly appreciated. Dave
Quick Learner
Jun 1, 2023
Quick Learner
Jun 1, 2023
Casement window lock part
Need the casement window lock hinge The window is Jel wen aluminum window
Home Owner
Wisconsin
May 25, 2023
Home Owner from Wisconsin
May 25, 2023
Vetter window
I have a Vetter crank out window installed in 2004 that the window lock broke on. The window is in the closed position and I can't open it. Is there replacement parts and how can I get it opened?
Quick Learner
Lake Chelan, WA
May 21, 2023
Quick Learner from Lake Chelan, WA
May 21, 2023
Locking latch
Hopefully you can identify the parts needed with these photos.Thank you in advance,Gene
Home Owner
Philadelphia
May 19, 2023
Home Owner from Philadelphia
May 19, 2023
Casement multi-point lock handle replacement
Hello, I am looking for a replacement lock handle for a casement window - the piece connecting the handle to the fork snapped. I have found some similar handles but none that include the interior plate that is fixed to my current handle and none that have matching stamps. The fork is stamped 2246 an ... (cont.)
Quick Learner
Skokie Illinois
May 12, 2023
Quick Learner from Skokie Illinois
May 12, 2023
Replacement parts
Dear Sir's,I'm looking to replace the little black plastic mounting piece that the bar marked 31272 attaches to (see arrow). I would also like to get a price to replace the operator assembly with the 1 goldish arm, hopefully without replacing everything else. Lastly I need a price for a replacement ... (cont.)
Home Owner
USVI
May 10, 2023
Home Owner from USVI
May 10, 2023
PGT awning windows 5440/5540
Hi?see pics for model/serial number. Need the attachment hardware for the crank mechanism for where it attaches at bottom of window. Also need the left and right side hinged support hardware (?). Picture is if a functioning window ?the other I found out the hard way was missing a good chunk of ha ... (cont.)
Home Owner
Bridgeview IL
May 8, 2023
Home Owner from Bridgeview IL
May 8, 2023
Part Identification help
Unsure of part# for replacement lock mechanism. Window is older and not seeing direct replacement. Thank you all for your help. Tomasz
Home Owner
Minnesota
Apr 28, 2023
Home Owner from Minnesota
Apr 28, 2023
Window crank and lock mechanisms
We are hoping to find replacement lock and crank hardware in white for four of our windows. The part number I see is Truth 7212. Any idea where I might be able to find these parts? Two are left-side opening and two are right-side opening.
Home Owner
Lockport, IL
Apr 26, 2023
Home Owner from Lockport, IL
Apr 26, 2023
Window Latch for Crestline
Good Morning I was told by Crestline they sold parts to you I am looking for the above latch for Series 924 Vinyl Clad Awning Window 60x36 window Also found this number if helpful AP-R30-1511x902
Home Owner
Milwaukee, WI
Apr 22, 2023
Home Owner from Milwaukee, WI
Apr 22, 2023
Replacement part
The only identifier is Koto. I do not have a part code. I need a replacement for the part that broke (not pictured). I can provide measurements.