Viewing all customer Discussions for:

S385-18 18" Series 385 Channel Balance

My single hung window needs the balance springs replaced. The metal portion measures 18". The stamp says 17-4 KX CMC 11. I do not know the weight of the sash and I do not know how to remove them from the window panes. I was hoping the 17-4 would be equivalent to the 18" Series 385 Channel Balanc ... (cont.)

Hello there, I need some help determining the correct window channel balances I need. Pictures are attached of the sash and sides. There are no balances in the window and no other windows for me to look at. The top window does not move so I just measured the bottom glass height. It is 16.5"h. T ... (cont.)

We purchased 12 pcs 18" SERIES 385 CHANNEL BALANCE 1710, need about 26 pieces top sash guides, it is 1/2" wide,but we can use 5/8" sash guide too. the top is 7/8"x 7/8", 1 3/16 tall, one screw only,3/16" to the top. Would like to know which top sash guide we should purchase, thank you. Eugene ... (cont.)

Hello please see the notes below. Length of metal 8 inches. With of metal 1/2 inch. Image 20181231_111141 this part is required to replace the 2 fittings at the top of the window. There are no markings on the balancer. 1 pair (1 either side) please include shipping to Oakland Park FL USA 33351 ... (cont.)

Here is the number on the original channel balence: 17-3 FA2 CMC 9. It is 18 inches long. We can't tell whether we need 385 or 380. Thanks

Hello, Please help me to allocate the correct part. I am in need of 2 of each

Hello I am trying to help a friend find some replacement parts for his windows in his home in Japan. Picture a has a 2640 engraved on it model # 26-4 Picture b has 20 3 KO marked on it model # 20-3 picture c has 17 3 KO marked on it model # 17-3 picture d has 0830 marked on it

I have the measurement of the windows with an height I'm not sure what type of balances I need for these windows though

I need to replace a channel balance on my double hung window. The balance measures 18" an has 17 4 AQ CALDWELL stamped on the side.

I don't know which part these are in your catalog. They're approximately 19" tip to tip. Thank You for any help:)

I replaced my window balances with S385-18 for Caldwell 17 2 00 I measured them as 18" They went into one window ok the Hook for the pullie system was a little bigger but we managed to get them in (the springs are bigger than the ones that were in there). One of the balances popped the string and br ... (cont.)

I need 2 of these. Pulled working model from another window. 18" long 1/2 metal channel. Thanks. Peter

1 18" metal 2 15 " metal 20 lb.

I need two of these Channel Balances. Thanks, Tom

Can you help me identify my channel balancer. Metal measures 18" long. Stamp on balancer says "17 9 DU CMC 3". To me, it look like 19-005 top and 15-004 shoe; is that right? I don't know which stamp option (sash weight) to select. This is for a Milgard window that measures approximately 40"x47". ... (cont.)

Hello- I need to find a replacement for this window balance, the cord broke. The window brand has what looks like two M's stamped in the handle. The window is white vinyl. Probably from the 1990's window is installed as a replacement window in a 1960's house.

stamp says CALDWELL 17 5 10 whole channel 19" just the steal channel is 18" long.

Hi. I sure hope you can help me. We did an extensive remodel on our house in which a window was removed for easy access. Anyway, after months of chaos, when the window was ready to go back in, the channel balances were missing. So I do not have any reference, or series numbers, or anything to go ... (cont.)

Please help to identify this part. I found a stamp with: 17 2 KO CALDWELL Thank you, Michael

I just installed two S385-18 option 1720 sash balances, but the window will not go in. It appears the balance channel is too tall. Now what. 2. I installed two S385-30 option 2950 balances and that window wobbles. What a day, and more windows to do. I'm the same customer missing the 2 take ou ... (cont.)