Viewing all customer Discussions for:

39-253RB Encore Dual Arm Operator, Sill Mount

Replacement part

I am having trouble finding this window operator

The glide, or slider, that fits on the end of the crank and connects to the bottom of the window is missing. Because of this we can't open or close the window with the crank. I don't know the exact name of the part. This is the first time I've had to repair one of these windows. Do you have this pa ... (cont.)

Hi Looking for LH and RH Are is 10"

Do you have a crank handle that fits this MI 9770 Series window. It is a dual arm. All works well, I just need a crank handle. It shows that it originally came with a folding handle. Please let me know if you can help. Thank you.

Greetings, I'm looking for the following window operator on your site and am unable to find this. I've attached photos with dimensions in the hope this will help. Thank you, regards, Chris

Greetings, I no longer am able to open window without slightly pushing the window open. When opening the window, the crank gets stuck. Slightly pushing the window out enables me to further turn the crank. Can you pls provide the product number for this item. Many thanks, Chris

The casement operator appears to be stripped as the handle spins and will not open or close the windows. I need approximately 10 sets and will identify the amount of right or left handed if you can identify the part. Thanks, Bill

Hi, Please help me to find the correct part . My window crank has trouble to close, it always stuck. I want to buy the part that is same like my old one to replace it. Thanks

Need help identifying this part

I need all parts for the window the crank the handle the upper and lower sash that connect the window to the frame I'm pretty sure thank you for your help +1 crank for a opposite side. Thank you mica.

Hi I am looking for these 1 each LH RH

I'm looking for a replacement mechanism, can you help?Please let me know.ThanksDave

Hi, I have a window which is missing a black slider (or guide? Not sure about the name) like the one shown in the photo. Do you have it? Please let me know. Thank you! Anna

Do you have replacements for these two parts?

I need to replace two window crank sets with a Stainless Steel version. I live in a salt water environment.The long arm measurement is 10", Short Arm 5" the Brade is 8", and the Base Plate is 5".I need your product description so I may order these parts.Thanks Les

If you can tell me what part # is this so i can order it thank you

I bought these windows from a distributor months ago and thought it would be easier to just buy what I want. They are Stergis brand casement windows. I only have 2 cranks but need a total of 8. I would like folding handles unlike the ones in the pictures if possible. Thank you

We live by the beach in CA and our windows are always open, the salt air ate away at these operators and I'd like to replace them. I likely need the track slides as well. Can you please help me iD these parts? I'm pretty handy and can definitely install myself.

Hi, I'm project manager for an estate remodel in Kilauea, Kauai. The entire property (4 pods and a cottage) have Bonneville windows, from 15 years ago. While in good shape, for the most part, many have broken handles and/or side latches. Do you sell replacement parts for casement and/or awning windo ... (cont.)