Viewing all customer Discussions for:

39-031 EntryGard Dual Arm Operator

Hi I have a 20 year old casement window by pozzi and the window guide broke.i will need the entire hinge and guide mechanism. Thanks Mark

Do you have this? It looks a little different from what I see on your website.

Hi there -- Would you confirm that the 39-032 part is the proper replacement for this operator? I'm especially concerned about the up-offset that I can't see in the pictures on the website, though we are installing a new clip mount. The original part we are replacing is missing (plus clip mount) ... (cont.)

per pic, please provide part number and link to order. Thank you, Stan

Entry Guard truth on big arm and 3084IL on smaller arm. you mentioned part number 39-035 on another thread however that part has just one arm?

The crank stopped working on the right hand window. I'm attaching a photo of the broken crank. Also attaching a photo of the working crank on the left-hand window, which I'm assuming is a mirror image of the one on the right hand side. I think we'd like to replace the workings in the crank on the ri ... (cont.)

Attached is a photo of a caswment operator that I need to replace. Part #30841L is stamped on the hinged arm. What can you recommend as a replacement. Thanks, Mike

Ladies and Gentlemen: I have 6 KK casement windows with the above cranks. Four on the righthand side and two on the left. Several of them no longer function - they open but the screw mechanism appears to be stripped and will not close. Please let me know if you have replacement parts. Also, if ... (cont.)

Baseplate has #40254 on it. Truth EntryGard. Smaller arm that connects to corner of window is stamped #20544. Gear cover is stamped #30471. Need complete new assembly including crank handle. Thanks.

my operator looks like your EntryGard Dual Arm Operator 39-031. The numbers stamped on mine differ from that I saw in the video (https://www.swisco.com/videos/view35) which showed an actual window installation near the end (0:43). Especially the short arm (mine has number 20810 vs yours of 20755). ... (cont.)

Hi! I am trying to locate this part. It is Entrygard / Truth and says numbers on 6D404 - another window says 6D904 so not sure if that can change?

Hi folks, I would be interested in getting your advice on this particular component. The gear mechanism has stripped, whereby rendering the window in capable of pulling in. From what I read it needs to have a new mechanism. I took the old one off and these are the dimensions. I've looked at prior di ... (cont.)

Hello, I need the replacement part numbers for the casement mechanism, handle and spindle(?) cover (in white) please

Good morning I need hinges top and bottom Hinge track with guide Operator right and left

Hello, I am trying to identify brand and parts to buy for our windows. These are the photos that I've taken and I need to replace some inside parts as well as the operator handle and covers in white. Can you assist me?

We have a customer that needs a replacement crank operator for casement window. The hinge it will attach to is EntryGard 30744B. I've attached a picture of the crank. We need 4 right and 4 left operators. Any help is appreciated.

I have contractors ion Pittsburgh fixing. Can pick up at local location or express ship

purchased 1990

I am in need of some missing parts from a window that has been purchased. This window has no hardware at all. Enclosed are the pictures of some hardware from another window that has all of the parts. The tie bar I'm showing only has one cone, so I guess the matching window with no hardware shoul ... (cont.)

NEED 20 CRANKS AND COVERS FOR 20 YR OLD POZZI / JELD WEN CASEMENTS WHITE COLOR THE CRANK SPLINE IS CENTERED