Viewing all customer Discussions for:
39-032 EntryGard Dual Arm Operator
39-032 EntryGard Dual Arm Operator
Home Owner
Richmond, VA
Mar 9, 2018
Home Owner from Richmond, VA
Mar 9, 2018
Replacement "Rk" crank mechanisms
Hello, I need 5 full mechanisms left and right. I checked your website, but I want to make sure that I get the right parts. Please provide the items #. Thank you a lot! Gabriela G.
Quick Learner
Ohio
Mar 8, 2018
Quick Learner from Ohio
Mar 8, 2018
TRUTH ENTRYGUARD OPERATOR
Hello. Attached is a right hand operator with dimensions. I'm looking for the left hand operator with the same dimensions. Will also need your window crank part number for the operator that you direct me to. The operator has the following part #'s on it: Name stamped on operator long arm: Entry ... (cont.)
Handy Person
Saint Joseph, Michigan
Mar 6, 2018
Handy Person from Saint Joseph, Michigan
Mar 6, 2018
Replacement parts for window crank gear
The only markings were on the window slide mechanism Truth Entry Gard 4038. I need the clips that hold the window crank worm gear mechanism in their receptacle. The two half moon pieces
Home Owner
Concord NH
Feb 28, 2018
Home Owner from Concord NH
Feb 28, 2018
replacement for Marvin french casement window operator
Hi there. We have a Marvin Window that the operational part of the unit isn't working and we'd like to get it replaced. I've attached photos. It is the window on the right hand side of a pair of windows that opens up to the right. My builder referred to it as a Marvin french window with lifet ... (cont.)
Home Owner
New Jersey
Feb 27, 2018
Home Owner from New Jersey
Feb 27, 2018
Window parts
I need some parts for a bay casement window. I need the new handle to open the bow window to be for the right side if you are inside the house looking out or the left side if you are outside looking in.
Handy Person
palmdale, ca
Jan 22, 2018
Handy Person from palmdale, ca
Jan 22, 2018
no names only those number on crank assembly
no names only those number on crank assembly
Home Owner
Fredericksburg
Dec 21, 2017
Home Owner from Fredericksburg
Dec 21, 2017
Burkett Home: Replacement Window Crank and Hinge Hardware
Can you please provide the appropriate replacement parts for our bedroom window? My wife previously reached out to you. We received the wrong parts and returned them. We thought we should try again with these pictures and also to let you know that our house was built and the window hardware installe ... (cont.)
Home Owner
Weddington, N.C.
Nov 21, 2017
Home Owner from Weddington, N.C.
Nov 21, 2017
Carado replacement crank for 1986 clad casement windows
We have 1986 carclad casement windows. I am sending photos of the broken crank. I also have a view of the cross section with the dimensions that may be helpful. They are from the original book when we purchased our windows for our home. These cranks have failed over the years and most all need to ... (cont.)
Landlord
Washington
Nov 9, 2017
Landlord from Washington
Nov 9, 2017
Problem with hardware supplied by you
I ordered replacement hardware for left and right casement operators. The operator for the right casement, 39-032 fit perfectly and worked great. The other, 39-031, seems to be made incorrectly. The first image attached shows the photo from your packing slip. the long arm goes to the left, the L-sha ... (cont.)
Quick Learner
Winnipeg
Nov 6, 2017
Quick Learner from Winnipeg
Nov 6, 2017
EntryGard Dual Arm
Which one do I need?
Home Owner
Manitowoc
Nov 2, 2017
Home Owner from Manitowoc
Nov 2, 2017
Need replacement parts
Right crank broken missing parts can you identify them the one pic is the left crank which is intact and working condition
Home Owner
Northeast Illinois
Oct 27, 2017
Home Owner from Northeast Illinois
Oct 27, 2017
Entry Gard crank mechanism
Hello, These are pictures of my casement window crank mechanism after removing from the window sill. Thanks for the video! I was able to remove it exactly as filmed! I'd like to get a confirmation on which is the correct replacement part. The crank was mounted on the left side of the sill, and t ... (cont.)
Handy Person
Michigan
Oct 27, 2017
Handy Person from Michigan
Oct 27, 2017
Replacement dual arm
Need both left and right. Caradco Entry Guard-Truth 20755 30842R and L
Home Owner
Ankeny, Iowa
Oct 24, 2017
Home Owner from Ankeny, Iowa
Oct 24, 2017
crank assembly won't open any more, want to replace it.
Entry Gard TRUTH IS NAME ON ARM. 2081 ON ONE ARM. 3084IL on the other part. Base 40471. What do you recommend for a replacement piece.
Home Owner
MI
Oct 19, 2017
Home Owner from MI
Oct 19, 2017
Window Crank Assembly
I have several windows with non functioning window cranks. I believe they are Eagle windows. I have attached a photo of one of them. I watched your video regarding replacement. What i need is either replacement gear or complete assembly.
Contractor
Sheridan
Oct 19, 2017
Contractor from Sheridan
Oct 19, 2017
Casement window
I need a new arm with a handle as the handle post is stripped. Let me know if additional photos are needed. Thank you Andrew
Friend
Aspen
Oct 13, 2017
Friend from Aspen
Oct 13, 2017
Broken window hardware
My wife assigned me this task and this is everything I have: 2 photos and "5.5
Quick Learner
Crystal Lake
Oct 13, 2017
Quick Learner from Crystal Lake
Oct 13, 2017
Casement operator
When we purchased out home one of the great features was the windows. All are Casement. Two of the window operators broke within a month of each other. I am not sure how to measure up the replacements. I have a number listing on the part that is the gear and it reads 3070. I would need a left and a ... (cont.)
Home Owner
Billings
Oct 10, 2017
Home Owner from Billings
Oct 10, 2017
Cranks for JELD-WEN Ex Clad Caseement JEL-N-720 windows
I'm missing three cranks for these windows, and I also need one or two of the brown plastic cover parts pictured in the photo. Do you know what I could use? Thanks!
Home Owner
Green Bay, WI
Sep 28, 2017
Home Owner from Green Bay, WI
Sep 28, 2017
KK operator
Hi, I need to replace the operators (I think that's the right name) in several of my casement windows. The center threaded bolt doesn't seem to engage the gears when you turn the crank. It just turns and even comes out completely. Also, the case that fits over the gears has pulled away and doesn't s ... (cont.)