Viewing all customer Discussions for:
Door & Window

Quick Learner
Aug 19, 2025
Quick Learner
Aug 19, 2025
Identifying part
Hi, I have this swing arm for an awning window that I am trying to replace. Could you help me find the correct replacement? Let me know if you need anything else - I don’t have easy access to the window itself, but I removed the part.
+1
Contractor Swansea mass
Aug 19, 2025
Contractor from Swansea mass
Aug 19, 2025
Window balancer
These windows were purchased from Home Depot in about 2012. Window balancer is stacked (refer to picture) each stacked balancer has a 6 printed on it the bottom balancer is longer than the top balancer. Balancer seems to be 2 1/16 wide about 3 7/8 tall.
Contractor Illinois
Aug 19, 2025
Contractor from Illinois
Aug 19, 2025
Sash pivot
See attached pictures
+2
Home Owner Lansing, Michigan
Aug 19, 2025
Home Owner from Lansing, Michigan
Aug 19, 2025
Need replacement tilt latches for Simonton white vinyl windows
Need replacement tilt latches for two of my 1996 Simonton white vinyl windows. The attached photos show the top length is 2 5/8", width is 9/16", and height is 3/8". My tilt latches look to be the exact same size and shape as the Swisco 26-419 and 26-420 tilt latches. Before ordering I wanted to ... (cont.)
+1
Home Owner Arnold, MD
Aug 19, 2025
Home Owner from Arnold, MD
Aug 19, 2025
Window Balance part help
The plastic connection from the cord to the spring w/i the channel broke. Google tells me the NL BS1 marking is not for tilting windows. What I should order?
Contractor Santa Ana
Aug 19, 2025
Contractor from Santa Ana
Aug 19, 2025
Window Latch
Hi good morning, We are lookign for this window latch. Would yo ube able to help us with this? Thank you!
Home Owner Dickinson, ND
Aug 19, 2025
Home Owner from Dickinson, ND
Aug 19, 2025
Balance Tubes for Marvin Double Hung windows
I need to replace some balance tubes on my Marvin windows. I believe the Balance Tube number on the Nook Window is 16B 0L and the Balance Tube number on the Big Room Basement Window is 16B 0H. I think I need the Balance Tubes for the Upper sash as the upper right corner of these windows is sagging a ... (cont.)
Home Owner Nova Scotia, Canada
Aug 19, 2025
Home Owner from Nova Scotia, Canada
Aug 19, 2025
Looking for replacement hinges for mid 90s Bonneville windows
I have Bonneville windows likely from 1995 and the first 2 pics I attached ("1c - 20250817_145005.jpg" and "2 - inside crank and Bonneville sticker.jpg") are from my bathroom window where the small hinge's rivet rusted off. The next three pictures ("Angled hinge & hole.jpg", "Bottom hinges & ... (cont.)
+2
Home Owner Boston MA
Aug 19, 2025
Home Owner from Boston MA
Aug 19, 2025
Outer sash is hard to open
My outer stash is holding on 2 stoppers and it's hard to move up ! If I fold on stopper it's going down and I need to remove inner stash and ask helper to move outer one up
Quick Learner Texas
Aug 19, 2025
Quick Learner from Texas
Aug 19, 2025
39 inch window balance
Can you help me find the correct channel balance?
+2
Quick Learner
Aug 19, 2025
Quick Learner
Aug 19, 2025
Sash identification
Looking for the sash replacement. Has 2040 stamped. Approximate length of channel is 20 - 11/16 inches and width is 9/16. If I am correct, the item number is S350-21? Thank you
+7
Contractor Slippery Rock
Aug 19, 2025
Contractor from Slippery Rock
Aug 19, 2025
Quick Learner Redlands, CA
Aug 19, 2025
Quick Learner from Redlands, CA
Aug 19, 2025
Mortise lock keeper
I have a similar handle and need to find that part that the handle marries to in order to lock, as it's missing. Any help?
Handy Person Orlando
Aug 19, 2025
Handy Person from Orlando
Aug 19, 2025
Single hung Window balance "catch"
I am replacing two window balances. I have them and installed them, but noticed one of them wont "catch." I looked to see why, the left side is missing this clip on the top corner of the window. Its a little black plastic peice that screws into the top corners of the windows, and the balance catches ... (cont.)
Quick Learner Vermont
Aug 19, 2025
Quick Learner from Vermont
Aug 19, 2025
No additional details that I can find
Hi all,I have attached three pictures of my window hardware. I have not been able to find any names, numbers, or markings. I'm hoping that y'all can help!ThanksTim
Contractor Boston, Massachusetts
Aug 19, 2025
Contractor from Boston, Massachusetts
Aug 19, 2025
Vinyl window spiral balance shoe
The slot in these shoes is molded in vinyl, which has embrittled I will probably need to consider new balances at the same time for these windows.
+3
Handy Person Amelia Island, Florida
Aug 19, 2025
Handy Person from Amelia Island, Florida
Aug 19, 2025
Please Identify Part
I have need for a new single hung weight balance ballasts for two different weight specs. Type: U-Channel with no wings Width: 1/2 inch Length: 29 inches Weight: Window A = 2930; Window B = 2940 I need three each.
Contractor West Carthage ny
Aug 19, 2025
Contractor from West Carthage ny
Aug 19, 2025
window glaze
Can you help me find some plastic window glaze that will work. Here are some photos of what we use here at my 3 sites. Thanks
+2
Home Owner Massachusetts
Aug 19, 2025
Home Owner from Massachusetts
Aug 19, 2025
8300 RE Awning window crank
I have a Paradign 8300 RE Awning window bought in 2020 and the crank is broken. I'd like to replace the entire crank portion if possible. I can't find this anywhere. THanks, Larry
Home Owner California
Aug 18, 2025
Home Owner from California
Aug 18, 2025
26 4 DP Caldwell replacement window side balancer
Hi, My window side balancer recently broke. I would really appreciate any help with identifying the part so I can buy a replacement. Thanks!
+6