Viewing all customer Discussions for:
Door & Window

Home Owner Yorktown VA
Feb 11, 2019
Home Owner from Yorktown VA
Feb 11, 2019
Sun has made my Silver Line windows brittle
My house was built in 2003 and the windows installed are Silver Line Single Hung Vinyl windows. The heat from the sun on the front of my house has cause the vinyl and plastic parts to become brittle and the balance on the left side of one window broke loose. The Pivot shoe 15-046 that you provide ... (cont.)
Quick Learner Sebastian, Florida
Feb 11, 2019
Quick Learner from Sebastian, Florida
Feb 11, 2019
Snap in window molding
The molding is hard plastic and is a brown color. The 1/4 or 5/16 inch face is all that is visible between the single pane glass and the window frame when installed. The molding is rigid enough to snap in between the glass and the window frame. These windows are installed in a modular home. This mol ... (cont.)
Quick Learner New Port Richey, FL
Feb 11, 2019
Quick Learner from New Port Richey, FL
Feb 11, 2019
Top Sash Guide for Custom Type 23 Balancer
Recently Swisco made some custom type 23 balancers for us which work perfectly, however, I now see that I need to replace some top sash guides. I will greatly appreciate your help in identifying which top sash guide we need. Thank you. Fred
+2
Handy Person Charlotte NC
Feb 11, 2019
Handy Person from Charlotte NC
Feb 11, 2019
Channel Balance Inquiries
No sure the sash weight chanel l need l include a photo hope you can help me thanks And the chanel comes with the spring?
+3
Quick Learner Massachusetts
Feb 11, 2019
Quick Learner from Massachusetts
Feb 11, 2019
Thickness of Spiral Balances
I recived my spiral balances but they are thinner than the ones I a replacing, can I still use them?
Home Owner Culver City California
Feb 11, 2019
Home Owner from Culver City California
Feb 11, 2019
13 5/8 long- what part to order?
Hi need 4 parts. pictures attached. What part should i order? Need 4 pieces.
+1
Quick Learner Cape Coral Fl
Feb 11, 2019
Quick Learner from Cape Coral Fl
Feb 11, 2019
Top Sash Guide & Clip
The clip that is use to pull the widow and also stops the balance. In addition th plastic piece that screws on the window that holds the lowers the balance
Quick Learner Kirkland, Wa
Feb 11, 2019
Quick Learner from Kirkland, Wa
Feb 11, 2019
Balancers for my Mom's windows
I tried asking this 2 weeks ago and never heard back. Maybe you need more info? Two different sized non tilt windows. 19 and 3/8 inches and 32 and 1/2 inches. Width of balancers: 1/2 inch Width of shoe: 1and 1/16 inch Width of window: 35 inches Weight of window: about 15 lbs Please see attached pho ... (cont.)
+1
Professional East Rockaway NY
Feb 11, 2019
Professional from East Rockaway NY
Feb 11, 2019
Channel Balance Search
33", Caldwell 3250, GR, 15P72 Can you please let me know if you have this and what the cost is, shipping, how long to ship, etc. Thank you! I work in the facilities office of a high school in East Rockaway, LI
+2
Professional CHATTANOOGA,TN
Feb 11, 2019
Professional from CHATTANOOGA,TN
Feb 11, 2019
Casement Operator Search
VIWINTECH WINDOW-CASEMENT OPERATOR #-C1040-95, F-1040-12WE ARE TRYING TO FIND A SILL MOUNT CASEMENT OPERATOR.
Handy Person Chesapeake virginia
Feb 11, 2019
Handy Person from Chesapeake virginia
Feb 11, 2019
Top Sash Guide
Need your help finding this Top Sash Guuide for a House built in the Early 1990s. Thank you for your time.
Home Owner Monterey
Feb 11, 2019
Home Owner from Monterey
Feb 11, 2019
Legacy Handle Set Fit Issue
Hi there, We've been struggling a bit getting this Legacy lock on. We were able to cut the tail ends and line them up inside the lock mortise. However, the threaded caps that align with the screws, to attach the set to the door are too long AND they hit the metal plate inside the set. We were able ... (cont.)
Professional Wells, ME
Feb 11, 2019
Professional from Wells, ME
Feb 11, 2019
Help replacing Coil Balance System
Hello! We are looking for replacement parts for two vintage double hung windows that are not operating properly (bottom sash does not stay up). Would you be able to help us determine coils and other parts needed to complete the repair? Thank you for your help!
Quick Learner Trinity, Fl
Feb 11, 2019
Quick Learner from Trinity, Fl
Feb 11, 2019
Rollers for sliding window
Rollers fit in slot on bottom of windows Rollers are 3/4 of an inch long , 1/4 in. Wide and 1/4 in high plus the rollerLooks as if it might be 87-084.
Quick Learner FL
Feb 11, 2019
Quick Learner from FL
Feb 11, 2019
Spiral Balance White Color Issue
balancer has a white bushing and extents past the white plastic cover so lenth from top of balancer to bushing is 30inch having trouble finding white bushing should i use red?
Quick Learner Christiansburg VA
Feb 11, 2019
Quick Learner from Christiansburg VA
Feb 11, 2019
spiral balance help
Need 2 ballast and 6 shoes. I guess that is what they are called they also have a metal part across the top that slides into the shoe it has a 3 stamped ibnto it these are for by prime by all season windows. Hope you can help me out Thanks. Michael
+2
Home Owner Gallatin, TN
Feb 11, 2019
Home Owner from Gallatin, TN
Feb 11, 2019
Seeking new Pivot Shoe
the number on the part is #5704165I am trying to locate this part to replace a broken pivot shoe. The channel is 3/4" wide. If there is a compatible part for this could you please inform. Would it be necessary to install compatible part on each side or would one replacement placement work on the ... (cont.)
Handy Person New Port Richey, Flori...
Feb 11, 2019
Handy Person from New Port Richey, Florida
Feb 11, 2019
Top sash guides
I'm showing width across top with ruler. Width across bottom is 11/16"
+3
Professional Colorado
Feb 11, 2019
Professional from Colorado
Feb 11, 2019
Pivot Bar
Hello... Excellent website! Photo of T-head Pivot Bar attached showing dimensions. Looked at all the T-head pivot bars you display and do not see an exact match. I'm a Professional Construction Project Leader and I think the Pivot Bar manufacturing industry should make pivot bars out of a metal t ... (cont.)
Home Owner East Haven
Feb 11, 2019
Home Owner from East Haven
Feb 11, 2019
window part
codes: 04272004 0316 45251 30905