Viewing all customer Discussions for:
Door & Window
Quick Learner
Sturgis, Mi
Jun 19, 2018
Quick Learner from Sturgis, Mi
Jun 19, 2018
Alcoa 900-19265 Pivot lock shoe coil spring
Looking for a few coil springs for an Alcoa tilt vinyl window. I had previously replaced a couple of the pivot locks, as shown in the picture and now new new coil springs. Let me know if the picture is enough.ThanksKeith K.
Home Owner
Lake Worth, Florida
Jun 19, 2018
Home Owner from Lake Worth, Florida
Jun 19, 2018
Pictures of top sash guide
Picture of the 5/8 Top Sash Guide installed and still functional on my window. The measurements are: Top(left to right) on picture = 13/16 of one inch Distance from Top to screw hole = 5/8 inches Height of Sash = 1 and 3/4 inches Please indicate which would be the closest Sash from your list (b ... (cont.)
Professional
Boston
Jun 19, 2018
Professional from Boston
Jun 19, 2018
Looking for this coil
Hello, we are looking for this part. Do u have it?
Quick Learner
MI
Jun 19, 2018
Quick Learner from MI
Jun 19, 2018
Left side of my window came out of the pivot shoe
This morning I attempted to close my single hung Kinro window. It appears the left side of the window has somehow come out of the pivot shoe. The shoe has not come out of the track, just the window sash has somehow come out of the shoe. Do I just twist the sash up and out of the window frame to ge ... (cont.)
Quick Learner
Hamden, Ct
Jun 19, 2018
Quick Learner from Hamden, Ct
Jun 19, 2018
Window Shoe pivot joint missing?
Hi We recently bought a house. We knew the sashing in the window was broken but didn't know the extent to it. I have posted pictures from one window that is broken to the window that is working perfectly. I am having a hard time identifying the name of the window part in the picture that is missi ... (cont.)
Home Owner
Milford, NH
Jun 19, 2018
Home Owner from Milford, NH
Jun 19, 2018
Replacement pins for Kohler Sash Windows
I have three windows that were installed in the 2002 timeframe and the pins that insert into the weights have broken. They are approximately 2-1/2" long and are held in with two screws. I have attached pictures of the pins hoping there are replacements I can order.Thanks, Kelly
Handy Person
King of Prussia
Jun 19, 2018
Handy Person from King of Prussia
Jun 19, 2018
What is the next size up for a 24-939?
I just ordered and replaced two pairs of 24-939 and am very happy with the quality and ease of installation. I have a slightly larger window in the next apartment but due to tenant issues I can get in for an inspection visit before the repair (its a long story) Window is same vintage as above, but ... (cont.)
Quick Learner
Delaware
Jun 19, 2018
Quick Learner from Delaware
Jun 19, 2018
Wrong shoe purchased for channel balance
The indentation on the 26C balance stops the ability to attach the new shoes.Last week I purchased 6 balance shoes 15-194 for my channel balance 26C for a MW manufacturing single hung tilt window. I thought that this was the right shoe for these balances. They fit (1 inch) but do not attach because ... (cont.)
Handy Person
charlotte
Jun 19, 2018
Handy Person from charlotte
Jun 19, 2018
Window latch that I can't find on your website
Hi I am looking for this window latch but i could not find it on your website. attached are five different pictures of the same latch. Its a small window that can be open from the bottom by unlatch and pushing it outward. its can be swivel at the joints. Can you help? Thanks
Handy Person
Illinois
Jun 19, 2018
Handy Person from Illinois
Jun 19, 2018
Milgard Window Channel Balancers
Hello! I have two different Milgard window channel balancer's I'm trying to replace. I have included pictures of the original balancer with the part number and measurement. If you need more info, I can supply it. Thank you,Matt
Quick Learner
Albuquerque NM
Jun 19, 2018
Quick Learner from Albuquerque NM
Jun 19, 2018
MI window single slider 5800 series sash lock
I need a sash lock for a MI 5800 series single slider window? Also, do you have a channel balance for a MI 5500 single hung window? Thanks.
Quick Learner
Jackson, NJ
Jun 19, 2018
Quick Learner from Jackson, NJ
Jun 19, 2018
Peculiar channel balance
Can you supply the attached window balance? It is 1/2" x 1/2".
Contractor
New Bedford MA
Jun 19, 2018
Contractor from New Bedford MA
Jun 19, 2018
Casement operator
Can I get the exact replacement or one that will work and what is the part number and cost.
Quick Learner
California
Jun 19, 2018
Quick Learner from California
Jun 19, 2018
Top Sash Channel Balance Guide
Hi, The picture of the installed piece is a working piece. The picture of the one that is removed is a broken piece. It is a 5/8" top sash channel balance guide. From top to bottom, it measures 1 3/4". Do you have this piece or something that would work in its place? Thanks for all your help. I p ... (cont.)
Contractor
San Francisco, CA
Jun 18, 2018
Contractor from San Francisco, CA
Jun 18, 2018
Replacing Caldwell Window Channel Balances
Hi, I need to replace the caldwell channel balances. They are 32 7/8" long and please see pics for type of ends. I only need two for one window. The only stamp on them is the name "HQ Caldwell". Let me know if you need more information. They are for a single hung vinyl window.Thank youJesse ... (cont.)
Handy Person
Central Georgia
Jun 18, 2018
Handy Person from Central Georgia
Jun 18, 2018
Andersen/ Series: 100 spiral balance
Need 4 replacement spiral balances for above named product. Windows were installed in July 2004. Metal frames. Balance tube is white pvc, 34.5 inches in length, 3/8 inches across. Only sticker I see on window contains the following information: Series: 100 SH/DW(716/717) Type: Single Hung ... (cont.)
Quick Learner
Anaheim, CA
Jun 18, 2018
Quick Learner from Anaheim, CA
Jun 18, 2018
Channel Balance Shoe
Hi there! Just got my S380-34 Channel Balances and upon replacing one, I found the pictured part (a shoe?) is cracked and will not hold the top of the CB. I searched your site and did not find these, so do you carry these parts? It is 1.5" overall length 1 and 3/32" wide exactly. I am hopeful you ... (cont.)
Quick Learner
Knoxville
Jun 18, 2018
Quick Learner from Knoxville
Jun 18, 2018
Lock piece
One picture shows the parts all there. One picture shows a window with the parts missing. I think one piece is called a glazing bead but I don't know what the piece that the lock connects to is called. The metal strip that attaches to the window where the lock holds onto when locked. ... (cont.)
Quick Learner
Western Massachusetts
Jun 18, 2018
Quick Learner from Western Massachusetts
Jun 18, 2018
Old patio glass slim door wheels and parts
The axles are broken wheel chipped. Appear to be metal. Definitely not plastic. Need to find wheels, alxles, and that octagonal ?nut? with offcenter hole. Doors are about 35 yrs old. Wheels measure approx 1 1/4 OD, 3/4" from axle post to post, 1/4" axle hole. Really appreciate help locating. Thank ... (cont.)
Home Owner
Jacksonville, FL
Jun 18, 2018
Home Owner from Jacksonville, FL
Jun 18, 2018
Replacement Balance stamped 2840
Hello, I am looking for replacement balances for older aluminum non tilt windows. Please see attached photos. The identification stamped says B.S.I. AA 2840. The channel depth is 5/8 and the width is 9/16. I will also need some with a number of 2820 and 2830. Thank you!!! Tony