Viewing all customer Discussions for:
Door & Window

Quick Learner United States
Apr 12, 2018
Quick Learner from United States
Apr 12, 2018
Bifold Door Hardware
Hello; The doors have both a square and round hole on both top and bottom of their outer edge. They were made in 1970. The square hole is 1/2 " x 1/2 ". I'm not sure of the diameter of the round hole but I think it is approximately 5/16ths. The top pivot pin (against the brown ba ... (cont.)
+2
Home Owner Eugene,OR
Apr 12, 2018
Home Owner from Eugene,OR
Apr 12, 2018
Sash weight
Hello, I was planning on ordering replacement channel balances. Through your website I figured out I needed 26" series 380 channel balances, but I'm not sure what stamp option I should purchase. The existing stamp on the balance is 25DS 37BSI RT. The BSI is stamped vertically, and both the BSI and ... (cont.)
Handy Person los angeles
Apr 12, 2018
Handy Person from los angeles
Apr 12, 2018
broken support clip at top of viking aluminum single hung window sashl-
l-shaped piece located at the top corners of movable sash they insert into the plastic part at the top of the channel balances to carry the weight of the sash approx. 3/4 x 1/2 x 1/2 when sash is re-inserted in proper position they are attached with a screw with a sash guide
Quick Learner Williamsburg
Apr 12, 2018
Quick Learner from Williamsburg
Apr 12, 2018
Crank is not opening/closing
I have viewed how to videos on Utube and am confident I can replace and or repair these two cranks that are not working properly. The weather has not been in my favor to remove the part so I am hoping with numbers shown on the part that perhaps you can lead me accordingly. Also, thinking about repla ... (cont.)
+2
Home Owner Tolland, CT
Apr 12, 2018
Home Owner from Tolland, CT
Apr 12, 2018
Balance identification
I ordered series 800 balances . The attachments looked right but the balances are too thin to stay in my window. Can you tell me which balance I need? Some are stamped 2840 and some are 1640.
Quick Learner Potomac, MD
Apr 12, 2018
Quick Learner from Potomac, MD
Apr 12, 2018
Window pivot lock shoe replacement
Hello, I am trying to find window pivot lock shoe replacements for my Soft-Lite windows. Would you be able to confirm the appropriate replacement part based on these photos? The coils are fine, but I wouldn't mind getting a few just in case as well while I'm on the topic... Thanks so much, Brad ... (cont.)
+1
Quick Learner clayton ny
Apr 12, 2018
Quick Learner from clayton ny
Apr 12, 2018
Broken Slide Block for Model 200x Window
I have a broken slide block that the lower side of the window connects to. The block is approximately 1"x2". How do I get the new block in the channel? The window says 1994 on it. model 200x
Contractor Ma
Apr 12, 2018
Contractor from Ma
Apr 12, 2018
Andersen sash balances
Looking for sash balances the only numbers I see are Bs600994 1031 11600A-3 Also need stops lower sash glass size 22H 28 3/8 W Numbers on glass cig-21-95.6
Contractor Perkasie, PA
Apr 11, 2018
Contractor from Perkasie, PA
Apr 11, 2018
Screen latch
Do you have a screen latch available like the one pictured?
Home Owner
Apr 11, 2018
Home Owner
Apr 11, 2018
Storm window latch
Found no identifying markings- this latch is nylon and if not broken would be 4" long. Is this part # 91-054? Also, need to know part # of "keys" to go at top of this window. Thanks!
Handy Person Fredericksburg VA
Apr 11, 2018
Handy Person from Fredericksburg VA
Apr 11, 2018
Spiral balance replacement
Hey guys! I purchased a home that was built in 2002. All the windows are very heavy to open or will not stay up. As much as I would love to replace them I feel that I would get better bang for my buck rebuilding them with quality parts. What do I need to repair them?
+1
Home Owner Long Beach ca
Apr 11, 2018
Home Owner from Long Beach ca
Apr 11, 2018
Alumax windows lach
I need alumax windows lach, 25
Home Owner Mastic beach, NY
Apr 11, 2018
Home Owner from Mastic beach, NY
Apr 11, 2018
Kilian Toronto roller
I have screen doors and the rollers are marked: "Kilian" Toronto Can 8 Syracuse NY. The roller measures 1 4/16x 1 3/4. I would appreciate your help in locating replacements.Thank you. Joe
+4
Contractor Arizona
Apr 11, 2018
Contractor from Arizona
Apr 11, 2018
ID on this snap bead?
We've been trying to find a suitable replacement for this for years.. Do you know what type of windows it comes from? its similar to a Milgard vinyl snap bead but not quite. Its similar to your Product Code: 55-192, but what we're looking for is flatter and longer. Any help or guidance is much ... (cont.)
Home Owner Washington State
Apr 11, 2018
Home Owner from Washington State
Apr 11, 2018
Surface mount with a mortise
mounting screws are 4-15/16" apart. Let me know if you need anything else. This is my summer place and I will be going back up there this weekend if you need any info. I did look for any markings or numbers and did not see any.
+2
Quick Learner
Apr 11, 2018
Quick Learner
Apr 11, 2018
Exterior Pull Handle
Holes: 6 5/8" center to center Door: 1 3/32" thick Mortise: 13/16" x 7 1/8" Bottom of Mortise to the center of latch slot: 2" I need a handle set with a full pull on both sides, not just a little ridge for your fingers.
Distributor St Johnsbury
Apr 11, 2018
Distributor from St Johnsbury
Apr 11, 2018
screen corner (front and back image sent)
Hi there, Can you identify this screen corner. We have attached a front and back image.Thank you, Billie
Professional Chicago
Apr 11, 2018
Professional from Chicago
Apr 11, 2018
Patio screen door latch
Can you help me find a replacement thanks
Quick Learner United States
Apr 11, 2018
Quick Learner from United States
Apr 11, 2018
Window Parts Id
Looking for the correct parts for two sizes of windows. One has 273000HN and the other is 272000HN both are 28" long.
+1
Quick Learner North carolina
Apr 11, 2018
Quick Learner from North carolina
Apr 11, 2018
Coil balance replacement
I need four sets of coil balances for tilt out aluminum windows pictures are attached. The writing on the inside of the white plastic says oh and 137 Patton pending.
+6