Viewing all customer Discussions for:
Door & Window
Quick Learner
Boston
Sep 15, 2017
Quick Learner from Boston
Sep 15, 2017
Pivot bar
Hi, My window is missing a pivot bar on one side. It seems to measure just under 1.5" in length. I can't tell if it has any holes. Any idea what part would match it? The first 4 photos are the intact side of the window. The last photo is the corner with the missing piece. Thanks! Caitlin ... (cont.)
Quick Learner
NY
Sep 15, 2017
Quick Learner from NY
Sep 15, 2017
Casement operator for 30 year old wood pella windows
We are trying to replace/repair pella casement operators for 30 year old wood pella windows that aside from the operators are in excellent condition. part # 7138x429 are the only part number we could identify on the crank handle. we cant seem to locate part numbers anywhere else on the windows. Atta ... (cont.)
Home Owner
USA
Sep 15, 2017
Home Owner from USA
Sep 15, 2017
Louvered window hardware
Looking for some serious help here!! Do you carry this kind of hardware for louvered windows. 12 windows measure 38 3/8 x 17, and 3 windows measure 29 1/2 x 17. The hardware is a dual arm ( left & right), center mount gear box and rotary crank handle. Color is copper, I would measure the hardwar ... (cont.)
Home Owner
spring lake mi
Sep 15, 2017
Home Owner from spring lake mi
Sep 15, 2017
need a replacement section, approx 4 ft
I need to replace this window trim. It is very similar to your product 55-017-3 except the measurements of my piece are 6/16(9/16) by 7/16 (19/32) Any idea where I can get this size? In bronze. Thanks, kathy
Quick Learner
Lakewood CO
Sep 15, 2017
Quick Learner from Lakewood CO
Sep 15, 2017
Sliding glass door roller
I am looking for a replacement roller. It is 1.5" in diameter, 3/8" wide and has a 3/8" center hole. I think the door is a Pella. What can you suggest? Thanks, Buzz
Home Owner
VA
Sep 15, 2017
Home Owner from VA
Sep 15, 2017
Polaris window
Looking for the pivot bar and the clip that releases the top of the window to fold out.
Purchasing Agent
VAFB
Sep 15, 2017
Purchasing Agent from VAFB
Sep 15, 2017
Window sash
Good day, I attached several pictures regarding a window sash the number on the bar "28B" as you can tell from the pictures it is weathered. Please let me know if the part is still available, if there is a substitute, ETC. Thank you for your time
Home Owner
Fort Mill, SC
Sep 15, 2017
Home Owner from Fort Mill, SC
Sep 15, 2017
Mortise lock for sliding patio door
I cannot find any markings on this mortise lock installed into my sliding patio door. The metal hook that locks the door to the wall does not work using the lever (I think a spring is broken on the inside). I don't want to take the mortise lock out until I have a new replacement. I thought your ... (cont.)
Home Owner
Arizona
Sep 15, 2017
Home Owner from Arizona
Sep 15, 2017
Need replacement parts - sliding glass door
Hello, Our sliding glass door handle no longer functions (locks). I have attached several photos: The first 2 are the outside handle The following two are the inside handle The last is the actual locking mechanism The outside handle has no markings The inside handle I believe have the ... (cont.)
Home Owner
Charlotte, NC
Sep 15, 2017
Home Owner from Charlotte, NC
Sep 15, 2017
Cannot close the window, maybe wrong option?
My window is 8 lbs, but I ordered 770 28D (was thinking stronger might be better). Installation was easy, but then I cannot close the window. The window just bounce back when I push it down. Is it because balance is too strong? should I have ordered 28B? or there might be other issue? (The window wo ... (cont.)
Contractor
Wyandotte, MI
Sep 15, 2017
Contractor from Wyandotte, MI
Sep 15, 2017
Pivot point slide needed
Hello, Reference is to the attached photos. A previous contractor ordered the part on the right. They did not work. Old part is on the Left. The pivot has a slot inside the barrel that locks the male into it. This is why the replacement did not work. These were ordered from SWISCO; but I d ... (cont.)
Handy Person
Vermont
Sep 15, 2017
Handy Person from Vermont
Sep 15, 2017
broken bonneville window balance
Hello I have several Bonneville windows with broken sashes, and I am having trouble finding the replacement balances. It sounds like you may stock the item i am looking for
Home Owner
Ohio
Sep 15, 2017
Home Owner from Ohio
Sep 15, 2017
truth tie bar
I need to replace a Truth tie bar guide on a casement window. Its approximately .75" x 1.125" x .250" with 2 screws. I've attached a picture of it. The word "Truth" is stamped on the guide.
Home Owner
Dayton, OH
Sep 15, 2017
Home Owner from Dayton, OH
Sep 15, 2017
screen door sweep
Part no. 40-209 looks to be a rubber insert. Do you have the metal track that it slides in?
Quick Learner
near Montreal, Canada
Sep 15, 2017
Quick Learner from near Montreal, Canada
Sep 15, 2017
Looking for a pivot set (left & right) replacement parts for a guillotine style window
These pivots are bolted at the base, each side of the window. The window was not locked properly and a strong wind broke these pivots. Fortunately the window itself did not brake. Now I'm looking to replace these small metal parts. Thank You. Denis
Contractor
Cambridge
Sep 15, 2017
Contractor from Cambridge
Sep 15, 2017
sash pivot bar
Hello, I'm having a hard time tracking down this style of sash pivot bar. Here are it's measurements: - the tip extends out 11/16", and is 5/16" wide - the widest part of the body is 11/16" wide - the body is 2" long (not including the tip) - so the total length is 2 11/6" There are 2 ho ... (cont.)
Home Owner
L.A. County
Sep 15, 2017
Home Owner from L.A. County
Sep 15, 2017
Philps Window Parts
Regarding the attached pictures: (Locking latch says Philips on them) I believe that Philips is out of business? - Looking for Vinyl Window Runner - Looking for Sliding Window Roller: Screw hole to screw hole 1.25" Width: 5/8" Length: 1.5" Roller width: Btwn 1/4" & 3/8" - Locking latch. I ... (cont.)
Home Owner
Lafayette NJ
Sep 15, 2017
Home Owner from Lafayette NJ
Sep 15, 2017
Awning window crank out handle
Hi I am trying to replace this crank out for my awning window Looking to see if you can match it up. Thank you in advance if you are inside looking out the crank is on the bottom right of the window.
Home Owner
San Jose, California
Sep 14, 2017
Home Owner from San Jose, California
Sep 14, 2017
Help with channel balance
Hi! We have a large number of non tilt Milgard windows with broken or nearly broken channel balances. We aren
Home Owner
tennessee
Sep 14, 2017
Home Owner from tennessee
Sep 14, 2017
broken window part
This is the plastic piece that sits inside of the window that locks into place when the windows are open. The plastic has broken so the window slides down and doesn't remain open. I need the replacement piece