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Door & Window

I've included some photos. Do you have compatible replacement parts? The metal part of the balance is about 32.75" long from the top hook and 1/2" square. I couldn't get the pivots out.

I ordered and received the newer nylon/plastic top pivot pin holder for bi-fold doors, product code 23134. I can not determine what holds the pin in place. That is what is wrong with the old ones, they let the pill fall out of place . Please enlighten me ASAP as I have bought a good quantity of them ... (cont.)

Hi. The latch part of our lock on our sliding glass door broke. The only identification on the latch says DNS Miami,Fl. It measures 6 1/8" from top to bottom. I am only finding parts that measure 6 5/8 inches or closer to 3 inches. Am I measuring wrong? We don't want to replace the whole handle if w ... (cont.)

I have a 23 inch with number 2220Z. Need to know which channel balance to order.

We have older vinyl windows and need to replace worn out balances, The balance channel is 20" "metal only" and the width is approx. 9/16". The only markings are-19-9-ct Caldwell. Any info would help us order correct balances. Thanks!

I have Paradigm double hung windows. Would the 26-226 work? it is a little longer than mine but other measurements look the same. Thank you for your help!

I have casement windows that have Truth hardware. The casement operator arm is attached to the window with part shown in the attached pictures. The 001 gif picture on the right shows the top view of the part. The hole in this part has a "Button" that be "PRY[ed] TO REMOVE OPERATOR". The top v ... (cont.)

I need outside trim or molding for windows.

I need the S350 balance, but with a different shoe. I need the shoe with outward pointing wings, but the depth is 1" even. You show a shoe with a 1-3/32" shoe on the Series 350. Can you make it with the smaller shoe?

Hi, I just bought my home and several of the top part of the tilt Windows fall down. I watched your videos and think that I could repair the problem if I have the right parts. I am unsure of the manufacturer of the window so I have taken pictures of both parts I will need. A wonderful man from you ... (cont.)

I called you guys on Friday and thought best to use your identifier to help your Expert help me. The contractor who worked substantially on my house and installed these Kasson & Keller doors, has lost the handles and keepers. The factory is nearby and I picked up the supposed keepers which are s ... (cont.)

I got a new 30" Series 385 Channel Balance from Swisco, and it did fit my window perfectly. But I figured that I am missing one of the plastic hook/shoe (I don't know proper name) that is screwed into moving window frame and holds the channel balance. I went through all the website and I couldn't f ... (cont.)

Hi I have crossbow balance 3/8 spring and i want to know if I can replace this crossbow with series 900 spiral balance 3/8" and pivot shoe 15-045.

Good afternoon. I am attaching two pics and I would like to know if you can send pricing to us . i copied and pasted from a website, the model and i would like to know if you can recognise it by the pic, if so please let me know priincing and availability, hey are mounted on a boat made by sea ray ... (cont.)

Did not know if I bought the right parts<

I am having a hard time finding this flat metal plate that the latch ( on top of the window) would lock into. This picture is what I am looking for. It is on a house build in 1997 in Georgia. I can find and did order the locking piece that goes on top of the window but I need the "plate" that the ... (cont.)

The only # / letter I see is: SAL 'S HD

I am looking for a replacement opener for my Anderson Window. This house was built in 1974. When I turn the crank, the corkscrew screws out and does not open the window.

Hi, I'm looking for this top sash guide replacement for my Lawson window. Can you help?

I have double-hung windows (manufacturer unknown) with vent stops that are factory cut and placed. The only name brand that can be found is the name "Polaris" stamped on the window latches. I have numerous broken or missing vent stops that need to be replaced. Are you are to help me based on the att ... (cont.)