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Door & Window

I recently replaced the rollers on my 40 year old sliding glass door with this part: Sliding Door Roller, Alcan Product Code: 81-133. The nylon track cleaner rattles, making quite a bit of noise. Is this normal? What should I look for if this is not normal? Thank you.

I have some Milgard vinyl clad casement and awning windows. I installed them about 10 years ago and now want to install a cellular shade but the hand crank in both cases is in the way. Does Milgard have a replacement hand crank for these windows that will allow a shade to sit close to the window? ... (cont.)

Hello, I am a landlord in Jersey city. These parts are in windows that were installed about 10-12 years ago in a building I just purchased. Can you help identify these as I need to do repairs on numerous windows.

Wondering if you could help me, my latch broke on my current window and I'm looking for a new one? Appears to be the color of Sandstone or Tan. MW 800 Series old style casement windows. Is 39-510 the correct replacement part for it? Thank you for your help.

I have an old metal security door that I am looking for a replacement lock or tumbler. I got locked out of my house because I lost the key to the security door. The locksmith came and opened the door, however, since I did not have a backup key the door is disabled. The door is old and the name on th ... (cont.)

If you do not make 41", is there a way for me to use a 40" and change the location of the screw at the top of the balance?? Hopefully you do have 41" and it will pop right in. I will also be buying 4 @ 26", 10 pivot shoes, and the charging tool. I am still figuring out how to cut into the frame so I ... (cont.)

I need the small part that is in the screen that links to the blinds inside the double pane Pella window that allows me to open and close the blinds without removing the screen. I had to redo the screen and the screws on the current plastic part are too rusted to reuse. There is no part no but it sa ... (cont.)

Hello reader(s)! (I believe that) the corkscrew part is broken off. It looks like I have to drill out the (rusted) (non-nut) part in #4, correct? [Why does this have a philips-head-screw-looking thing, then?] Then the new/replacement hardware comes with the bottom piece (that the two upright pie ... (cont.)

These two pieces were one piece. It is broken.The bottom left of pic 1 should be attached to the top right of pic two. The 1st pic is 3/4" wide, it is 1&13/16 Long, screw holes center hole to center hole are 11/16, it is 5/16 thick Can you identify this?

Hello. I believe I have windows the balances S751-34 33HD. Most of the windows are hard to open and close, but especially close. Would replacing the balances improve this issue?

Hi, I would like to add an extension to my handle. The window is over our kitchen sink and also has a long window sill. Can I do this with my existing operator. If so, what parts do I need to purchase. If I can't, how do I know what replacement operator to choose along with the appropriate extens ... (cont.)

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we are looking for a supplier of window caps, we cannot seem to find these anywhere. Do you carry them? Thanks

I am looking for the replacement locks for my windows. The windows say thermal guard and season-al

Sticker on the inside track of sliding door has the following: Series: Malibu XO. Narrow style SGD-R30 120x82

Hi, I would like to replace the snap in glazing of the windows we had replaced. Could you help me identify the correct item? The size is 3/8" x 5/8" although I wouldn't mind slightly wider than 5/8" There is some black glue? between the panes that I would like to cover. Thanks for your help. ... (cont.)

Coil balance and support

We need to replace an awning operator that no longer opens/closes the window. Periodically, they become stripped when customers try to open the windows when locked. The piece that is next to the sash is only 4" from end to end. Total length for the mechanism is about 21". I no longer have any rep ... (cont.)

what color is this unit?

Hi Swisco, I recently purchased window balancers from your website on Oct. 14, 2014. S385-33. I need to order additional balancers, but forgot the weight of the spring, which is needed for me to order additional balancers. I know the Swisco part number was #S385-33: 33" Series 385 Channel Ba ... (cont.)