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39-187 Sash Dyad Crank, 5"

Is this the same part as 39-188

Hi, I'm looking for a split arm casement operator. I do not know the window manufacturer. I believe this is a right hand casement mounted closure. But it is the closure for the window that is on the left side of the bay window. The only markings are the numbers 30866 on the arm and made in USA on b ... (cont.)

Just wanted to make sure I buy the right one ! Can you please tell me if the Dyad one would work, and if the right side swing out. Thank you!

Needs to be replaced. Handle turns, but window doesn't move.

I have a crank with the ?W? shape. I need left and right crank. But the extended arm that has the stainless steel clip is 5 3/4 inches long. If you can help me with this it would be deeply appreciated. You guys have always been there for me in the past. If you do not have the 6 ? would a 5? still al ... (cont.)

I need help finding this window crank for left and right sides of my window.

Don't know model size

I have two windows that are aprox 25 years old. The window crank housing has broken off of both. I have attached pictures of both. I need to replace both of them.

I had been in contact with you a couple weeks ago. I got busy so I am sorry for the delay in getting these pictures to you. This is a Truth item. The screws that hold it into the window are stripped. i need the main body part that has the screw holes. The one pictured is one of two. I have a ... (cont.)

I saw some of your products are very close to what I am looking for but it seems that the arm that locks on to the window isn't 5 inches, it's more like 4.5 inches. Is the 5" just an estimation toi guys use or does it have to be exactly the same length? I'm looking at the 39-187 operator? Is that r ... (cont.)

I received part in first photo I need the one in second photoThe arm is about 1 inch shorter and a more pronounced bend.ThanksDan

Hi, I purchased the sash dyad crank 5" (39-187 and 39-188) in White. Everything fit perfect except the part of the arm that connects to the window is just a little to large which is stopping the windows from closing all the way. It is almost like it wont swing in. Your arms measure 5" but when I ... (cont.)

I have ordered Dyad that are a inch too long on the swing arm

Hello, I bought Item # 39-187,everything was perfect into i notice that Crank arm is too long. I need one 4'3/8 + one more line I don;t know if you guys have something like this or need to customized? please see photos attached. I will like to return the item also. Thanks Pablo

I need one left and one right hand crank window arm kit. The 5.5 inch white thing that the handle screws onto are stripped and so the white thing won't stay tight to the window. the arm is about 5.5 inches. I need the kit that includes the white part that you see inside the house and the arms tha ... (cont.)

looking for replacment parts for windows.Thank YouDan C.

I ordered the 39-188 and 39-187 dyad cranks and I received them this week. I attempted to install them; however, they do not fit correctly. The crank arm zigzag is a different shape, which does not allow the window to close entirely. I ordered these parts based on the dimensions from the website - 5 ... (cont.)

Hi, I'm looking for a replacement of this Truth Casement Window operator. The gear inside it appears to be either stripped, or out of alignment with the frame. I can't find any other markings on it but it appears to be a dyad style. I'm looking for replacements for both the right and left side opera ... (cont.)

Please see attached photos ...can you help with these parts? Thank you.

A bolt broke and i need to replace this piece.