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39-187 Sash Dyad Crank, 5"

I have two windows that are aprox 25 years old. The window crank housing has broken off of both. I have attached pictures of both. I need to replace both of them.

I had been in contact with you a couple weeks ago. I got busy so I am sorry for the delay in getting these pictures to you. This is a Truth item. The screws that hold it into the window are stripped. i need the main body part that has the screw holes. The one pictured is one of two. I have a ... (cont.)

I saw some of your products are very close to what I am looking for but it seems that the arm that locks on to the window isn't 5 inches, it's more like 4.5 inches. Is the 5" just an estimation toi guys use or does it have to be exactly the same length? I'm looking at the 39-187 operator? Is that r ... (cont.)

I received part in first photo I need the one in second photoThe arm is about 1 inch shorter and a more pronounced bend.ThanksDan

Hi, I purchased the sash dyad crank 5" (39-187 and 39-188) in White. Everything fit perfect except the part of the arm that connects to the window is just a little to large which is stopping the windows from closing all the way. It is almost like it wont swing in. Your arms measure 5" but when I ... (cont.)

I have ordered Dyad that are a inch too long on the swing arm

Hello, I bought Item # 39-187,everything was perfect into i notice that Crank arm is too long. I need one 4'3/8 + one more line I don;t know if you guys have something like this or need to customized? please see photos attached. I will like to return the item also. Thanks Pablo

I need one left and one right hand crank window arm kit. The 5.5 inch white thing that the handle screws onto are stripped and so the white thing won't stay tight to the window. the arm is about 5.5 inches. I need the kit that includes the white part that you see inside the house and the arms tha ... (cont.)

looking for replacment parts for windows.Thank YouDan C.

I ordered the 39-188 and 39-187 dyad cranks and I received them this week. I attempted to install them; however, they do not fit correctly. The crank arm zigzag is a different shape, which does not allow the window to close entirely. I ordered these parts based on the dimensions from the website - 5 ... (cont.)

Hi, I'm looking for a replacement of this Truth Casement Window operator. The gear inside it appears to be either stripped, or out of alignment with the frame. I can't find any other markings on it but it appears to be a dyad style. I'm looking for replacements for both the right and left side opera ... (cont.)

Please see attached photos ...can you help with these parts? Thank you.

A bolt broke and i need to replace this piece.

Hello, I'm looking to replace a casement operator for my left side window.. attached is the manufactures photos and parts.. I'm not sure if this window is under warranty. manufacturer: NFRC 100 code: HII-280-1 spec; NFRC series: CLCASE mst: 280-m-006,7,14,15 Thank you

I'm looking for this replacement part. It's in a beach location so stainless would be best but any replacement will do. I see you have the 5" arm but I don?t see the 4 1/2" arm. If you can?t get me the one I need can I make the 5" arm work some how?

Everything seems to be worn off which is making finding replacement operators very difficult. The only numbers i can find are etched on the inside and they are 30614 and 30893. The width of the operator is 5.5" and it's a single arm

Please help, no name, identifying marks, need to replace

These are the left and right sides of our windows, the crank on both is broken/seems stripped?

Looks like I have a Truth 30818. What parts do I need to replace it? What do you recommend?

This window is a Harvey window, Do you have anything that would match up to it ?