Viewing all customer Discussions for:

75-004 Wire Charging Tool for Non-tilt Windows

Hi. I am trying to find replacement balances for these. Could you help to identify the type and where I might find replacements. Thank you

Part # 15-040 is not fitting into part # S500-16. Is there an error or do we need a new part? We have called and the gentlemen said these were correct and that he would have to talk with someone regarding this. Please let us know so that we can install the hardware.

I am trying to find some replacement spiral balances. I believe the (non-tilting) windows were originally imported from China, and almost all the balances are now broken or ineffective. It

I also require the window fitting as the photo attached. Any idea please?

Hi, I've ordered several spiral balances from you for my non-tilt aluminum windows. Changed both side balances on one window. It worked great. However, Several of my windows' balance shoes looked different (Photo is attached). Need your help to identify the part and tips for how to change the balanc ... (cont.)

These is the length is pictured. The width is between 3/8 and 5/8 but 5/8 should fit just fine. Also need brackets for bottom of window as well as adjustment tool. Please advise what length as I should get here as its between 26 and 27"?

As per the attached photos, the coils spring balance tubes have failed on one set of windows. I need two tubes to fit a 73-74" window. One photo shows the bottom spring clip from an adjacent window.

I'm looking for non-tilt spiral window balance tensioning and instaltion tool

Did not know if I bought the right parts<

Hi, was hoping to get some assistance with replacing my current spiral balances on a few of the non tilt aluminium windows at our house. The length of the tube portion is 25" and the diameter of the spiral balance tube appears closer to 1/2". The top portion of the spiral color is red. In additio ... (cont.)

I need to replace two spiral balances in a non-tilting aluminum window about 14 years old. I have identified the part needed as S400-30 red. bracket I hope you can help me with how to remove the old rusted bracket to install new ones #17-031

Need some help identify the correct balances and window attachment hardware. Balances are 5/8" W, 31" L and windows weigh 24 - 25 ilbs. with hardware shown. Thank you.

Hello, I need to order some new 500 spirals. The old spirals no longer have a sleeve so I am unsure how to measure them. windows are 40" tall and I think I need a 38 or 39-inch spiral. Photo below. Thanks

Hello, I need your guidance in selecting a spiral balance and bottom sash bracket. These are for Mercer non-tilting windows. The existing spiral balance is 3/8" diameter, the tube length is 36", the rod extension is 5/8". The nylon bearing is degraded and looks to be a gray color (photo attached ... (cont.)

Hello, I purchased 20 springs (S400-34) and 20 brackets (17-043) a few weeks ago and am now trying to install them. Unfortunately, the brackets are not compatible with the springs. The picture of the bracket shows several measurements... but didn't show the measurement of the depth of the throa ... (cont.)

House was built in 1968

I'm looking for spiral balances for non-tilt sashes that measure 45" tall and weigh 23#. What would you Suggest? Regards, Clarence

Hello, I have some old 1970 windows with 3/8 20" spiral balances non-tilt that load or connect at the top of the window. I've watched several videos and haven't seen one similar to my window. I've attached a few photos and have more if needed. I need to know what type of spiral balance shoe is ... (cont.)

Hello, looking for replacement plastic pieces that attach to the window balances. The balances are 3/8" diameter x 16" long. Please let me know if you carry the parts.

I need to know replacement parts for my 19" channel balance with 1810 marking. I also need replacement spiral balance for my wood windows. My current ones have red tip 24" long and are 3/8". I also I also need the foot plate.