Viewing all customer Discussions for:
75-006 Spiral Balance Charging Tool for Tilt Windows
75-006 Spiral Balance Charging Tool for Tilt Windows
Home Owner
USA
Apr 15, 2016
Home Owner from USA
Apr 15, 2016
Window balance help
Dear Madam/Sir, I need need balance products and require assistance with the purchase. Also, I am unable to replace my spiral rod to the sliding clip. So when I purchase yours, I would like guidance on how to attach your spiral rod, to the sliding clip. Not removed, but installed please. I ... (cont.)
Quick Learner
Buffalo, NY
Apr 15, 2016
Quick Learner from Buffalo, NY
Apr 15, 2016
Pivot shoes
Hi, I have two pivot shoes with # stamped on them, can you help me find replacement parts. Thank You
Handy Person
Tarpon Springs, Fl
Apr 15, 2016
Handy Person from Tarpon Springs, Fl
Apr 15, 2016
Window Parts
First bracket is stamped 2830. The cylinder bracket measures 16 inches. Sandy
Quick Learner
Michigan
Apr 15, 2016
Quick Learner from Michigan
Apr 15, 2016
This shoe, which balance?
I attached four pictures of the Pivot shoe that we discussed. Please advise your product number that matches this pivot shoe. When you find the comparable pivot shoe, I also think that I will need the appropriate pivot bar and changing tool. Thanks
Home Owner
USA
Apr 12, 2016
Home Owner from USA
Apr 12, 2016
Window parts needed
I have three windows in need of replacement parts. Two are the same size window and the first one pictured below is a smaller bathroom window. Please advise if these photos adequately show what is needed and if you carry the supply parts that I can use to repair. Thank you very much. Athena ... (cont.)
Home Owner
USA
Apr 12, 2016
Home Owner from USA
Apr 12, 2016
54" Orange tip spiral balances
Dear Swisco, I am looking to replace 54" high orange spiral window balances. Is this something you have in stock? If not what would be a rough estimate per piece to have them made? I have 8 double hung windows all in need of replacement. I will also need some other parts as well but wanted to check ... (cont.)
Quick Learner
Cincinnati Ohio
Apr 12, 2016
Quick Learner from Cincinnati Ohio
Apr 12, 2016
Help Finding Unidentified Shoe
Unidentified window maker. Guess is 2000 or earlier. Without removal, basic dims are 2.10 height, 1.30 width. Can't tell color of brake.
Quick Learner
Florida
Apr 11, 2016
Quick Learner from Florida
Apr 11, 2016
replacement spring balances
I'm replacing two balances on my impact window. Below are the dimensions. I do not see a black tip option for a replacement with these specs. Please help. Thanks! 24" length 5/8" width Black tip
Quick Learner
Clifton, NJ
Apr 7, 2016
Quick Learner from Clifton, NJ
Apr 7, 2016
Nu Prime window problem
Hello, I am a homeowner with Nu Prime windows installed in the home I recently purchased. Three of my vinyl double hung windows will not stay in the raised position when I attempt to lift the sash. The shoes all seem to be attached, so I am wondering if there is an issue with the spring ... (cont.)
Home Owner
Wilmington, NC
Apr 7, 2016
Home Owner from Wilmington, NC
Apr 7, 2016
Broken pivot bar and shoe
Some of the pivot bars have rusted out and left part of it in the shoe. Attached please find images of the window label, pivot bar and shoe. Pivot bar dimensions are exact (possible 26-068) 3" length 5/16 outside thickness 3/16 inside thickness. Approximate shoe dimensions are 2" height, 5/8" thick ... (cont.)
Handy Person
Georgia
Apr 5, 2016
Handy Person from Georgia
Apr 5, 2016
Difference in Entrygard, Entrygard II and Trimline
I have 31 wide x 72 high double hung windows with a single sash lock similar to your 90-278. The single lock is worn and not strong enough to hold the top sash all the way up, resulting in a gap at the top allowing air to seep through. I would like to put two sash locks on each window to provid ... (cont.)
Home Owner
MA
Apr 4, 2016
Home Owner from MA
Apr 4, 2016
window falls down and will not stay up
We have a vinyl replacement window (over 15 years old) where both the top and bottom sashes do not stay up in place (they drop down). Home Depot thinks they are called Red Top series 600 spiral balance pivot shoes that are a half inch thick, do agree? We are looking for replacement part(s). ... (cont.)
Home Owner
New Orleans
Apr 1, 2016
Home Owner from New Orleans
Apr 1, 2016
spiral sash balance for existing double hung wood window
I am trying to figure out which spiral sash balance I would need for the following window: -wood window, only bottom sash moves -total height of window 103", total height of bottom sash 53 1/2" -no existing sash balance exists -do not have weight of bottom sash, but it is 1 pane of temper ... (cont.)
Quick Learner
Arizona
Apr 1, 2016
Quick Learner from Arizona
Apr 1, 2016
34" Series 900 Spiral Balance (Green Tip) Maximum Charge
I have a question about the S900-34 green tip spiral balance. I have replaced a pair of spiral balances on a tilt window and matched the length and tip color (34
Home Owner
Puerto Rico
Mar 28, 2016
Home Owner from Puerto Rico
Mar 28, 2016
Looking for spiral tilt window balance
3/8" spiral tilt window balance with white bushing
Quick Learner
Mar 28, 2016
Quick Learner
Mar 28, 2016
Metal Frame bottom tilt out
Hello folks, The attached pivot shoe pic is from as best as i can read from the frame of the window is... A.W.I. Mississauga IGMA 1997 Also can you help me with the removal of shoe the videos i see on your site are for vinyl not metal like mine. Many thanks i will be ordering as soon as I ... (cont.)
Handy Person
Westfield, Mass
Mar 25, 2016
Handy Person from Westfield, Mass
Mar 25, 2016
Tool to put tension on my springs
Dear Sir: I have all my windows from your company, I did buy new springs but I need the tool to put the tension on the new springs, the company that did replace all the windows is now out of business, Thanks for the help, Don
Home Owner
USA
Mar 24, 2016
Home Owner from USA
Mar 24, 2016
Help with channel balances
I spoke with someone in customer care, and he suggested I email pictures of my channel balance. One of the channel balances broke on one side of the tilt window. It is 1/2 in by 1/2 inch and has 28F BSI AR stamped on it. I have attached 4 pictures. I believe the window has been discontinued. ... (cont.)
Quick Learner
Centerville OH
Mar 22, 2016
Quick Learner from Centerville OH
Mar 22, 2016
What size window shoe
Hi, need your help please. Can you help me identify the window shoe? I've attached the picture. Thanks Nev
Quick Learner
Washington DC
Mar 7, 2016
Quick Learner from Washington DC
Mar 7, 2016
Appropriate charging of window balancers
Hello, I just brought 2 new 30" black tip series 600 balances. I followed your video on how to charge these balances, and the window installation went well. I have a question on the number of rotations of charging, I currently used 2. However the window still takes a little bit of effort to ope ... (cont.)