Viewing all customer Discussions for:
75-006 Spiral Balance Charging Tool for Tilt Windows

75-006 Spiral Balance Charging Tool for Tilt Windows
Quick Learner Florida
Apr 11, 2016
Quick Learner from Florida
Apr 11, 2016
replacement spring balances
I'm replacing two balances on my impact window. Below are the dimensions. I do not see a black tip option for a replacement with these specs. Please help. Thanks! 24" length 5/8" width Black tip
Quick Learner Clifton, NJ
Apr 7, 2016
Quick Learner from Clifton, NJ
Apr 7, 2016
Nu Prime window problem
Hello, I am a homeowner with Nu Prime windows installed in the home I recently purchased. Three of my vinyl double hung windows will not stay in the raised position when I attempt to lift the sash. The shoes all seem to be attached, so I am wondering if there is an issue with the spring ... (cont.)
Home Owner Wilmington, NC
Apr 7, 2016
Home Owner from Wilmington, NC
Apr 7, 2016
Broken pivot bar and shoe
Some of the pivot bars have rusted out and left part of it in the shoe. Attached please find images of the window label, pivot bar and shoe. Pivot bar dimensions are exact (possible 26-068) 3" length 5/16 outside thickness 3/16 inside thickness. Approximate shoe dimensions are 2" height, 5/8" thick ... (cont.)
Handy Person Georgia
Apr 5, 2016
Handy Person from Georgia
Apr 5, 2016
Difference in Entrygard, Entrygard II and Trimline
I have 31 wide x 72 high double hung windows with a single sash lock similar to your 90-278. The single lock is worn and not strong enough to hold the top sash all the way up, resulting in a gap at the top allowing air to seep through. I would like to put two sash locks on each window to provid ... (cont.)
Home Owner MA
Apr 4, 2016
Home Owner from MA
Apr 4, 2016
window falls down and will not stay up
We have a vinyl replacement window (over 15 years old) where both the top and bottom sashes do not stay up in place (they drop down). Home Depot thinks they are called Red Top series 600 spiral balance pivot shoes that are a half inch thick, do agree? We are looking for replacement part(s). ... (cont.)
Home Owner New Orleans
Apr 1, 2016
Home Owner from New Orleans
Apr 1, 2016
spiral sash balance for existing double hung wood window
I am trying to figure out which spiral sash balance I would need for the following window: -wood window, only bottom sash moves -total height of window 103", total height of bottom sash 53 1/2" -no existing sash balance exists -do not have weight of bottom sash, but it is 1 pane of temper ... (cont.)
Quick Learner Arizona
Apr 1, 2016
Quick Learner from Arizona
Apr 1, 2016
34" Series 900 Spiral Balance (Green Tip) Maximum Charge
I have a question about the S900-34 green tip spiral balance. I have replaced a pair of spiral balances on a tilt window and matched the length and tip color (34
Home Owner Puerto Rico
Mar 28, 2016
Home Owner from Puerto Rico
Mar 28, 2016
Looking for spiral tilt window balance
3/8" spiral tilt window balance with white bushing
Quick Learner
Mar 28, 2016
Quick Learner
Mar 28, 2016
Metal Frame bottom tilt out
Hello folks, The attached pivot shoe pic is from as best as i can read from the frame of the window is... A.W.I. Mississauga IGMA 1997 Also can you help me with the removal of shoe the videos i see on your site are for vinyl not metal like mine. Many thanks i will be ordering as soon as I ... (cont.)
Handy Person Westfield, Mass
Mar 25, 2016
Handy Person from Westfield, Mass
Mar 25, 2016
Tool to put tension on my springs
Dear Sir: I have all my windows from your company, I did buy new springs but I need the tool to put the tension on the new springs, the company that did replace all the windows is now out of business, Thanks for the help, Don
Home Owner USA
Mar 24, 2016
Home Owner from USA
Mar 24, 2016
Help with channel balances
I spoke with someone in customer care, and he suggested I email pictures of my channel balance. One of the channel balances broke on one side of the tilt window. It is 1/2 in by 1/2 inch and has 28F BSI AR stamped on it. I have attached 4 pictures. I believe the window has been discontinued. ... (cont.)
Quick Learner Centerville OH
Mar 22, 2016
Quick Learner from Centerville OH
Mar 22, 2016
What size window shoe
Hi, need your help please. Can you help me identify the window shoe? I've attached the picture. Thanks Nev
Quick Learner Washington DC
Mar 7, 2016
Quick Learner from Washington DC
Mar 7, 2016
Appropriate charging of window balancers
Hello, I just brought 2 new 30" black tip series 600 balances. I followed your video on how to charge these balances, and the window installation went well. I have a question on the number of rotations of charging, I currently used 2. However the window still takes a little bit of effort to ope ... (cont.)
Home Owner Colorado
Mar 1, 2016
Home Owner from Colorado
Mar 1, 2016
Window mechanism
Looking for balance sash for kinro single hung Windows. Has a spiral rod that is inside of a metal tube. The seal or stopper at the bottom of the metal tube goes up in the tube because the tubing has expanded and now has a gap ( see photo #3) This is probably due to sun and heat on the west side o ... (cont.)
Landlord bed room
Feb 29, 2016
Landlord from bed room
Feb 29, 2016
window will not go up
Hi replace my spiral balance and the window will not go up at all after I install 29" s900 red-tip spiral balance the window has two on each side . The window was opening before I replace with new ones.
Quick Learner Austin
Feb 26, 2016
Quick Learner from Austin
Feb 26, 2016
Spiral balance adjustments
We purchase a home last October that was built in 1994. It has Alcoa tilt windows that are very difficult to open and close. When you try to close them, you are fighting what feels like a winding spring and when you get them close to being closed all the way they pop up 3 or 4". You have to hold the ... (cont.)
Home Owner East Brunswick, NJ
Feb 26, 2016
Home Owner from East Brunswick, NJ
Feb 26, 2016
Window will not stay up
I have several of these windows throughout the house. Three of them will not stay up. Picture shows the type of spiral devise that is suppose to keep them from dropping. Could you help me fix this. Thank you
Contractor Richmond, VA
Feb 26, 2016
Contractor from Richmond, VA
Feb 26, 2016
Window balancing system part
I need help to figure out what part that I need to buy. Also would like to name of the tool used to release and tighten the tension rod. Thank you!
Home Owner Austin, TX
Feb 25, 2016
Home Owner from Austin, TX
Feb 25, 2016
Windows hard to open/close
Windows are Alcoa tilt type and are very hard to open/close. When you get it down all the way (fighting it to go down) it springs back up 3-4". You have to hold it down to be able to close the latch. Can these be adjusted or do the spiral balance have to be replaced? House was built in ... (cont.)
Home Owner Ballwin MO
Feb 23, 2016
Home Owner from Ballwin MO
Feb 23, 2016
I have a broken part on a window, but I am not sure of the part ID.
Can you help me with Identifying and ordering a replacement part? I have not been able to ID any part numbers, but I have an included a photo of the broken part. The middle section of the plastic part has broken and the metal part will not longer stay secure in the plastic part.