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82-265 Multi-Point Mortise Lock with Face Plate, 11"

HelloCan you please help identify our sliding door lockThanks,Peter

Doors are old and don't know brand. Bought from Lowe's but they don't have replacement handlesSorry can't remove or can't open door!

Do you carry mounting hardware for this lock.

My sliding door is broke and I can't find replacement

I need a locking mechanism that screws to the door jam. My lock has 2 arms that are 6" apart. Do you carry a part that would fit this?

Need Lock Hook, hooks go Down top and Bottom see picture Doors are Sliding door

Hi, We need this replacement part for our sliding glass doors. 6 to 8 in total

Cannot find any marking on this locking mechanism except "Pat Pend" stamped on the lower outside corner. Only one hook of the double hook mechanism works correctly. Spring and arm are broken on the lower clasp. I pulled lower clasp out manually for this photo. Hardware was included with builder ... (cont.)

Broke the outside handle on the patio door and need to replace it if possible

I bought a double mortise lock for my sliding door. It doesn't mate with the old keeper... the spacing is wrong. It won't catch. Is the 89-036 the correct adjustable keeper?

Hello I am writing in hopes that you may be able to identify this part as being replaceable by 82-265.

My parents moved into a home where the previous owner had installed and removed a dog door. The original catch to the sliding door is missing. Left behind were a few screws and a couple of black pieces, but they do not look like anything else we have seen on your website. The color of the door is de ... (cont.)

I have a Relibuilt sliding door and the lock broke. Do you think this product would work. It is 11"fron screw to screw. Thank you

Sliding door handle is broken and that includes mortise lock. I did order (# 1230368) the wrong parts which I will return soon. Meanwhile, I need help identifying the correct parts so I can order them as soon as possible. I have attached fotos of the broken door handle and lock. Please let me kn ... (cont.)

Hi this is the sticker that I have on my sliding door for my pitch I'm missing the lock for the door looks like it's was never installed can you help me find this part it's from atrium

I'm in need of this slider lock set. Any help would be appreciated Pat#6.264.252 Pat# 5.82c.170

This came with Reliabilt Series 332 sliding patio door. Has key. Wouldn't open with key, but was able to open from inside. Now it locks but easily slips out and opens. Inside latch moves up in process just by pulling door. Bottom latch seems to be easily moved. Please advise.

I purchased a part from your site that we thought was the same as the attached pictures but we chose wrong. Can you please assist with picking the correct part?

From the measurements, it seems like this lock should work for me, with the keeper installed on my door. But my previous lock didn't have the anti-slam button, so my faceplate that I would need to re-use doesn't have a hole for it. Would the faceplate be enough to hold down the anti-slam button so ... (cont.)

My lock is from a Lowe's sliding glass patio door. It is a MULTI-POINT MORTISE LOCK , very similar to your Product Code: 82-239 (but on mine the face plate is separate. The difference is that mine has a 5 1/4" gap between the closest edges of the hooks, while your description for 82-239 shows a 5 11 ... (cont.)