Viewing all customer Discussions for:
Door & Window

Quick Learner Manhattan, MT
Aug 1, 2018
Quick Learner from Manhattan, MT
Aug 1, 2018
Pozzi Window weather stripping
I need to replace the weather stripping (46? long) for a Pozzi window that was installed in 2004. Lab puppy pulled it off... The overall width of the strip is 1.5 centimeters (0.59 inches)and the width crossways is 0.8 cm ().31 inches) as shown in the photos. Any help would be greatly appreciated. ... (cont.)
Home Owner Ontario, Canada
Aug 1, 2018
Home Owner from Ontario, Canada
Aug 1, 2018
Window locks
Looking for replacement locks for about 8 windows. Not sure which is correct item to choose. Length of locks 2 3/4 inch for both pieces. The part attached to the window which retains the lock is 1/4 inch wide and the part with the lock is 3/4 inch wide. Thanks Michael
+2
Home Owner Nova Scotia Canada
Aug 1, 2018
Home Owner from Nova Scotia Canada
Aug 1, 2018
Pivot Shoes with white cam for spiral balance with blue tip 5/8"
I have ten windows in my home with Boreal windows which I think is a line from VinylTech. They are about 22 years old and many of these plastic pivot shoes have failed. They have split at the bottom and now the cams pull out when the windows are lowered.
Quick Learner edmonton, alberta, can...
Aug 1, 2018
Quick Learner from edmonton, alberta, canada
Aug 1, 2018
Pivot lock shoe for tilt in wood windows with spiral balance
we have a client looking to replace a few of these broken pivot lock shoes...do you have such a creature? Gordon
Home Owner eastpoint florida
Aug 1, 2018
Home Owner from eastpoint florida
Aug 1, 2018
Need new casement window parts
ashland window f-1040-67 70501 casement window right side.
Quick Learner Danville, VA
Aug 1, 2018
Quick Learner from Danville, VA
Aug 1, 2018
Replacement balances for single hung sash
The following Markings exists (On the Front Left) Patent #'S 5.232.209 (On the Front Right) 5.365.638 6.584.644 B2
+2
Home Owner Linden Michigan
Aug 1, 2018
Home Owner from Linden Michigan
Aug 1, 2018
Silensia face plate
Lock is on a Silensia door. Lock seems to be ok, face plate that lock snaps into is broken. Have not been able to find picture of assembly.
Professional Texas
Aug 1, 2018
Professional from Texas
Aug 1, 2018
Mortise replacement
I'm about to order your 82-081 handle set. Now I discover that I need the mortise too. Do you have this one?
Quick Learner Bartow, FL
Aug 1, 2018
Quick Learner from Bartow, FL
Aug 1, 2018
Window part that goes in the window track
The label is showing the window type, and the pic of the plastic insert that attaches to the spring is the part that we need. It's plastic, but metal would be okay also. Please advise if you have this part. The dimensions 14/16ths wide by 1 15/16ths high by 7/16ths deep. Thanks again. LindaThanks! ... (cont.)
Contractor Florida
Aug 1, 2018
Contractor from Florida
Aug 1, 2018
Can you help me find this part
Hello, We need this part. Can you please help me find the right one?
Quick Learner Howell, NJ
Aug 1, 2018
Quick Learner from Howell, NJ
Aug 1, 2018
Need help with replacement part for surface mount tilt latch
I need a few surface mount tilt latches for windows that were installed 22 years ago. I can't find the right part... Lowes had one that is close (in the pic with the two of them side by the side .. my part is the beige one, Lowe's is the white one. I need that part without the two bumps on the side. ... (cont.)
+2
Home Owner Rochester Hills Mi.
Aug 1, 2018
Home Owner from Rochester Hills Mi.
Aug 1, 2018
Channel balance stamped 3030
I believe this is a S372, it measures 1/2 ? wide, 31? long, stamped 3030, top guide is 3/4?wide,balance shoe is 1 3/8? wide. This is for a Weathervane window, all wood, inside and outside, these windows are 23 years old and came with the house when built.
+2
Quick Learner Hobe Sound Fl
Aug 1, 2018
Quick Learner from Hobe Sound Fl
Aug 1, 2018
CWS balancer
This balancer is in a CWS window. It is a hurricane impact vinyl window. I need 4 balancers.ThanksLarry F
+2
Home Owner 33761
Aug 1, 2018
Home Owner from 33761
Aug 1, 2018
2 kinds of window locks one kind is P.G.T.
My name is James please assist with identification and purchase
Professional Polson MT
Aug 1, 2018
Professional from Polson MT
Aug 1, 2018
Locking Mechanism For Casement Windows
Hi, We have a customer looking for this specific window part with the base as well.
Home Owner San Diego, CA
Aug 1, 2018
Home Owner from San Diego, CA
Aug 1, 2018
Top Sash Guide for S385-28" 2750 balance
Hi, I have determined that we need to replace some of our channel balances with the S385-28" model. I also have a broken piece that screws into the top of sash that I think is called a Top Sash Guide. Pictures of a non-broken one in a window and of the broken one are attached. Is the 18-174 the c ... (cont.)
Home Owner USA
Aug 1, 2018
Home Owner from USA
Aug 1, 2018
Storm window corner latch
Storm window corner latch I can send a better pic. If it helps, there's also a set screw on the side to remove the frame section. It also appears that the corner latches are stamped in. To get them out, I'll probably have to drill holes. Let me know what you need me to do at this point. Tha ... (cont.)
Quick Learner Vermont
Aug 1, 2018
Quick Learner from Vermont
Aug 1, 2018
Unique 29-c-30
I will need 8 of this style balance with a hook end. Can you quote me a price. I also will need 4 of another size. 21-c-30. I believe those are 22" long but I have not checked yet. Thanks Rick
Home Owner columbus ohio
Aug 1, 2018
Home Owner from columbus ohio
Aug 1, 2018
Removal of screen from tract
I watched your video on how to replace a roller what I need to know how to do is to remove that screen door from the track. The older Pella screen video that I watched was the exact one that I have. Can you advise me on how to remove that screen door. thank you
Quick Learner
Aug 1, 2018
Quick Learner
Aug 1, 2018
Metal handle for sliding glass door
Back old sliding glass door handle