Viewing all customer Discussions for:
Door & Window

Home Owner Folsom, CA
May 10, 2018
Home Owner from Folsom, CA
May 10, 2018
Need your help with finding replacement for snap-in window glazing beads
Hello, Please help with finding replacement for snap-in window glazing beads we have pulled from a dual pane aluminum window installed in 1999 (the year my house was built). When it was pulled from the window it's came out almost flat (Please see image IMG_2172.jpg). Thanks for your help, ... (cont.)
+2
Home Owner San Juan
May 10, 2018
Home Owner from San Juan
May 10, 2018
Operator won't fully close window.
Hi: we bought and installed this replacement window hardware (please see photo), but it does not quite close the window completely. It remains open just enough to where we can't lock the window. We installed it in the same holes as the part we removed. Do we need to move it to the right enough t ... (cont.)
Friend Michigan
May 10, 2018
Friend from Michigan
May 10, 2018
Aluminum patio screen door
Aluminum patio screen door I think it is from the 1960s I looked at it for a friend and would like to fix it for them it will not slide not sure if parts are missing and I don't even know how to begin fixing it could you please help me I will send you some pictures also thank you. ... (cont.)
+1
Quick Learner Phoenix
May 10, 2018
Quick Learner from Phoenix
May 10, 2018
Channel balance replacement with stamp 2730
I have a non tilt spring assembly that has a part number 2730 BS1 stamped on it. The metal portion is 28" long. I?m not sure if you need any additional information to recommend a replacement. While looking through your site I couldn?t find a balance shoe that doesn't have wings/flares on the side ... (cont.)
+2
Home Owner N. San Juan, CA 95960
May 10, 2018
Home Owner from N. San Juan, CA 95960
May 10, 2018
Casement latch replacement
Thank you for this service, I really appreciate it. I am sending you pictures of the broken latch, the hole it came from, and a latch in place on a similar window. The windows were made by Mercer, an Oregon manufacturer now out of business. There are no markings of any sort on the latch. It is made ... (cont.)
Handy Person Belleair, FL
May 9, 2018
Handy Person from Belleair, FL
May 9, 2018
Top Pivot Pin for bifold door
The pin appears to be 4.25" long with a spring near the top and some kind of clip at the bottom. Th bottom diameter of the pin appears to be 5/16" . The diameter of the top of the pin appears to be about 1/4" or possibly 1/32" more but not less. (Ntt sure if it matters.) I don't see any plastic on ... (cont.)
Quick Learner Georgia
May 9, 2018
Quick Learner from Georgia
May 9, 2018
Can I use 70-048 for old screen?
Hello, Hoping you can answer this before I place my order... I Have 22 windows that use this latch. Need to replace at least 25 if not all 44 latches. I don't want to have new screens made, or take mine apart. Can the new latch slip into the screen? Or can this latch only be s
Contractor Nashuz NH
May 9, 2018
Contractor from Nashuz NH
May 9, 2018
Screen guides that are positioned at inner top part of frame
Looking for these screen guides that are positioned at the inner top part of the frame. It guides and holds the screen within the window framw after latching it at the bottom insde window.
Home Owner Southwest Florida
May 9, 2018
Home Owner from Southwest Florida
May 9, 2018
Awning window operator replacement - Don't know what model or part number it is
All window operator parts function correctly except for the silver ridged round piece (gear maybe?) the handle/crank attaches to (insert screw into crank to attach it). It looks like the part might be stripped. It's the piece the handle turns to make the window crank open. Thanks! ... (cont.)
Contractor naperville il.
May 9, 2018
Contractor from naperville il.
May 9, 2018
Rockwell awning crank
the house was built in 1998. awning window, dual arm single pull measured 25 1/2 inches. i think the window is rockwell. i did not see one listed. is there one availble or will the 21 1/2 work. thanks mike west
Home Owner Richmond, Virginia
May 9, 2018
Home Owner from Richmond, Virginia
May 9, 2018
Replacement Parts for Broken Latch Keepers, Cam Pivots, and Balances
I need to replace broken balances, keepers, and cam pivots on several windows. 1- The broken latch keeper is 2 1/8" wide and 1 1/4" tall (photo of unbroken one). The screws are 1.5" apart. 2- The broken cam pivots are mounted on the side of the sash with two screws 1/2" apart. The left ... (cont.)
+1
Landlord CA
May 9, 2018
Landlord from CA
May 9, 2018
How to remove door with 23-225
I had the same problem as this customer. I can't tilt the roller without also tilting the door, and I can't tilt the door because the top is inside the top track.
Home Owner Chantilly, VA
May 9, 2018
Home Owner from Chantilly, VA
May 9, 2018
JELD-WEN TILT LATCH FOR A DOUBLE HUNG WINDOW.
Please find the attached pictures of the broken latches of the windows. One of the picture has details of window. There are 13 windows in our home. Please help us to find the right part for our windows. These windows came with the new home we bought from the builder (Toll Brothers, South Riding, VA) ... (cont.)
+3
Quick Learner Columbus Ohio
May 9, 2018
Quick Learner from Columbus Ohio
May 9, 2018
Trying to identify window lock
Hole to hole on lock is 2-1/16 inch. Can?t find these anywhere. Any suggestions? Bill
Quick Learner North Carolina
May 9, 2018
Quick Learner from North Carolina
May 9, 2018
Screen door roller assembly
I need help identifying this part.
+1
Handy Person Sterling, CO
May 9, 2018
Handy Person from Sterling, CO
May 9, 2018
Pivot Window Lock
The Pivot Shoe Window lock like this on the other side has broken, the grey cam broke off. The label in the other picture is all I could find identifying the window. Do you think you have this part? What other information might you need. Also, a few hints on removing the other part as it seems t ... (cont.)
Quick Learner Fresno
May 9, 2018
Quick Learner from Fresno
May 9, 2018
First Sliding Door Roller Replacement
First sliding door replace roller project - PLEASE HELP! :) Thank you - Mark
Quick Learner Cloquet MN 55720
May 9, 2018
Quick Learner from Cloquet MN 55720
May 9, 2018
Old Milgard Balance stamped 1030
Hello! Just wondering if anyone here could tell me what part I would need to replace this. I had a lady come into my step-fathers store. We think that its from an old Milgard window. It has 1030 stamped into it as well as B.S.I. Please help! :)
Quick Learner Florida
May 9, 2018
Quick Learner from Florida
May 9, 2018
Unknown Top Sash Guide
Need to identify this part
Quick Learner Phoenix AZ
May 9, 2018
Quick Learner from Phoenix AZ
May 9, 2018
Vinyl glazing bead for Better-Bilt aluminum windows
I need the glazing bead for my window they are bronze. As you can see from the end shot how they are designed. The vinyl on the window is about 1/2 inch what goes into the frame is v shaped and about eh same depth.