Viewing all customer Discussions for:
Door & Window

Handy Person Georgia
Mar 19, 2018
Handy Person from Georgia
Mar 19, 2018
whats the difference between a 15-194 & 15-195
Hello !! I am trying to replace a D467490 Window spring shoe. I bought 4 15-195 models and they didnt quite work. As you can see in the picture, the D467490 on left has a top hook that is narrower the the 15-195 on the right. That is keeping the 15-195 from sliding onto the spring holder clip. ... (cont.)
Handy Person Port Charlotte, FL
Mar 19, 2018
Handy Person from Port Charlotte, FL
Mar 19, 2018
Need replacement pivot shoes and spiral balances
I need four pivot shoes and four 30" spiral balances with the green tip. Along with the tool to adjust the balance. One of the pivot shoes is broken and in the pics I sent along. I want to replace both shoes and balances on this window plus have a spare for later. The spiral balance has a white ... (cont.)
Quick Learner
Mar 19, 2018
Quick Learner
Mar 19, 2018
Searching for Gravois window brand
Here is picture of what is on the top inside of my windows. I am not sure if the word Gravois is the brand name. I am looking for couple of balences, pivot lock shoes and tilt latshes. Please let me know if you have the product or if is will be ok to substitute with different brand that is available ... (cont.)
Quick Learner
Mar 19, 2018
Quick Learner
Mar 19, 2018
Bar guide for Panam awning window
Best picture I could get without disassembling window
Landlord Waterford, Michigan
Mar 19, 2018
Landlord from Waterford, Michigan
Mar 19, 2018
Need new support coil balances for doouble hung vinyl tilt windows
I have a rental home with two windows that won't stay open when opening. The city inspector said I need to repair or replace these windows to comply with the building codes. Only the bottom sash needs to be repaired. The first sash is 16.5" H X 31.5" W. I do not know how much it weighs. The s ... (cont.)
Quick Learner New Jersey
Mar 19, 2018
Quick Learner from New Jersey
Mar 19, 2018
Awning window handle sos
No manufacturers identification on handle. 5/14" center of top hole to center of bottom.
Handy Person Kennett Square, PA
Mar 19, 2018
Handy Person from Kennett Square, PA
Mar 19, 2018
84-047B without height adjustment
This discussion looks like what I need but can't find an 84-047B. Mine looks like the 84-074B without the height adjustment round thing on the top. A picture is attached
Professional Minnesota
Mar 19, 2018
Professional from Minnesota
Mar 19, 2018
Pivot Shoe and tools part identification
The one I think I need your part number 15-046 On the one I have there is a number 550C It is 1/2 deep 1 1/4" wide and 2 1/4" tall the hole for the window Bar loos to have some wear on it the measures i come with for the hole is 11/32" wide 7/32" tall the small tap looks to be about 3/16" wide i ... (cont.)
Home Owner New Albany, Ohio
Mar 19, 2018
Home Owner from New Albany, Ohio
Mar 19, 2018
Broken off handle
The exterior metal handle has broken off our sliding back door. That us the only part broken. Can we just order part #82-044? Thank you, Betsy G
Contractor Nashville, TN
Mar 19, 2018
Contractor from Nashville, TN
Mar 19, 2018
Tilt Window Replacement Pivot Lock Shoes
I am trying to find appropriate Tilt Window Replacement Pivot Lock Shoe. I cannot find a name brand on the window. The open gap in the window track appears to be about 1/2". Included in attached images is what the part looks like complete and another one broken.
Contractor Ohio
Mar 19, 2018
Contractor from Ohio
Mar 19, 2018
What is the difference between 15-195 and 15-195B
What is the difference between 15-195 and 15-195B? They appear the same to me and seem to be what I am looking for.
Quick Learner
Mar 19, 2018
Quick Learner
Mar 19, 2018
Pivot pin
my name is Mark looking for this pivot pin can you help me out please with this thank you
Home Owner Pittsburgh, PA
Mar 19, 2018
Home Owner from Pittsburgh, PA
Mar 19, 2018
Need multi-point lock for casement window
some time around 1995-1997 of so. Thanks, Dan
Distributor Lewisburg, TN
Mar 19, 2018
Distributor from Lewisburg, TN
Mar 19, 2018
Need weatherstrip for bottom sash of Cenwood vinyl window
I need a weatherstrip for the bottom sash of a Cenwood vinyl window
Home Owner Ashburn VA
Mar 19, 2018
Home Owner from Ashburn VA
Mar 19, 2018
Coil balance spring
Hi, looking for coil balance spring stamped # 9.
Handy Person Brick NJ
Mar 19, 2018
Handy Person from Brick NJ
Mar 19, 2018
Hidden pivot bar
Hello I am looking for a pivot bar for these windows. This is a picture looking from the bottom of the window facing up. The bar is fully enclosed. There are no screws anywhere on the window. Thanks.
Home Owner Sanford, FL
Mar 19, 2018
Home Owner from Sanford, FL
Mar 19, 2018
Replacement Block & Tackle Balance
Hi. I need a replacement balance for one of my windows. The existing balance has no nomenclature on it, so I don?t know the manufacturer or weight capacity. The attached photos will hopefully give you the information needed to specify a replacement. If it?s not clear from the photos, the ove ... (cont.)
Quick Learner Tucson AZ
Mar 19, 2018
Quick Learner from Tucson AZ
Mar 19, 2018
parts needed
I'm looking for parts for Jordan windows. I'm not sure what goes wrong with these but this window doesn't seem to capture the balancer. Can you tell from the blurred picture what I have? The markings are 27 2 and the metal is 28 inches Sometimes the window can be closed and the balancer wi ... (cont.)
Home Owner USA
Mar 19, 2018
Home Owner from USA
Mar 19, 2018
Need help finding Constant Force Coil Balance
Hello, I was at The Home Depot today and the told me you guys were the ones to contact. I have a window in my house that won't stay open. Coil is broke. And I do NOT know the window brand. The coil housing is rather large and looks like it is going to be a bear to fix. Any suggestions you have wo ... (cont.)
Quick Learner Round Rock, TX
Mar 19, 2018
Quick Learner from Round Rock, TX
Mar 19, 2018
Balance for BFS windows
Dear Seller, I need a few of these window balances. My windows are BFS windows. The width of the balance is just a little over .5 inches and length is around 28 inches. I am attaching 5 pictures. Could you please help?. Thanks