Viewing all customer Discussions for:
Door & Window

Quick Learner Atlanta GA
Mar 19, 2018
Quick Learner from Atlanta GA
Mar 19, 2018
Replacement Crank Assembly and Locks
Can you please identify the specific crank assembly and window lock needed for this window ?
Contractor New York State
Mar 19, 2018
Contractor from New York State
Mar 19, 2018
Help identifying this casement crank
See picture below, of the part we need. It is 7" and right-sided. Please let me know what the price would be for it and when we would be able to get it for. Thank you, Pessy Elite Builders
Home Owner 92128
Mar 19, 2018
Home Owner from 92128
Mar 19, 2018
Milgard vertical window balancers
I?m wondering if your balancers will work for my Milgard windows. They are 26 inches, I need six of them. Would you let me know if yours will work for them?
Home Owner Indiana
Mar 19, 2018
Home Owner from Indiana
Mar 19, 2018
My Lock has a broken lever
Lock shown has a broken lever.
Handy Person Marlton, N.J.
Mar 19, 2018
Handy Person from Marlton, N.J.
Mar 19, 2018
patio sliding door single roll assembly
I think when I removed this part I did not know that there was also an external assembly. If necessary I will go back to the job site. Hope you can id this part! The wheel diameter is 1 1/8". Assembly is 2 1/8" long side, 1" tall and 1/2" wide. Marking on side is A S and 81 3. It might have a 9 ... (cont.)
Home Owner Kingston Springs TN
Mar 19, 2018
Home Owner from Kingston Springs TN
Mar 19, 2018
Replacment springs
I purchased a house that has double hung windows that have broken springs. The plastic piece at the to is actually what is broken but I cant find the plastic piece by itself. My springs also have a white collar that cover the spring so you do not see it. The one I have out measures 27.5 inches and l ... (cont.)
Home Owner Winston-Salem, NC
Mar 19, 2018
Home Owner from Winston-Salem, NC
Mar 19, 2018
balance shoe
I need to purchase a few balance shoes for my wooden double-hung windows. I cannot identify the brand of anything on these windows, so sorry about that--no help. But I took pictures of the shoe. One that's still inside the vinyl jambliner and still intact, and one outside the jambliner that has b ... (cont.)
Quick Learner
Mar 19, 2018
Quick Learner
Mar 19, 2018
Searching for ada roto crank
I'm searching for ADA compliant rotor crank handles, as per the attached image. Thank you.
Home Owner Parkland, Florida
Mar 19, 2018
Home Owner from Parkland, Florida
Mar 19, 2018
Impact Slider- rollers needed
I included sticker showing is PGT door. There are 4 panels, each about 3 feet wide. Door is 8 feet high I believe. 3 other photos show door, and close up of handles. (per phone call that was requested)
Home Owner Mass.
Mar 18, 2018
Home Owner from Mass.
Mar 18, 2018
33-109 Bolt Pairs Color Options
Do the bolt pairs come in stone color? Also, how long are they?
Quick Learner usa
Mar 16, 2018
Quick Learner from usa
Mar 16, 2018
closet door rollers
Can you help me find this roller? I need to purchase 4 of them. These are for very large, very heavy, mirror doors Thank you very much.
Home Owner Fargo
Mar 16, 2018
Home Owner from Fargo
Mar 16, 2018
Is mortise lock 82-265 and keeper 82-249 a match?
Is keeper 82-249 a match for lock 82-265? Thanks!
Quick Learner Katy, TX
Mar 16, 2018
Quick Learner from Katy, TX
Mar 16, 2018
Replacement for window glazing strip
Hi, I need to replace many window beads that have been damaged by hail. Can you identify the exact bead that I need to order by looking at the picture? I would appreciate your help. Cyril
Home Owner USA
Mar 16, 2018
Home Owner from USA
Mar 16, 2018
Having trouble with the
Hi, Thanks for any help you can give me. Double hung vinyl replacement windows installed in very old home, unknown age or even brand of replacement window, no markings. Top sash drops when unlocked. A spring is attached by screw and plastic piece at top of window, the lower end attached to plast ... (cont.)
Home Owner texas
Mar 16, 2018
Home Owner from texas
Mar 16, 2018
Arched top, non-tilt, odd-sized spiral
I've ordered and installed conventional balances from Swisco.com before. But this non-tilt balance has me stumped. It's an irregular shaped non-tilt window. There is only a 10 inch clear channel for the balance to go into. What is the shortest balance that I can use to replace the 24 inch one? S ... (cont.)
Home Owner Vero Beach FL
Mar 16, 2018
Home Owner from Vero Beach FL
Mar 16, 2018
Looking for 29-9 BA CMC 11 balancers and top sash guides
I am looking for 2 new channel balancers. I bought 18-166 : 5/8" Top Sash Guide, Kinco and they looked close but the first 2 were ruined because the balancers were stuck. Could you confirm I have the correct top sash guides and identify the proper balancer for this application. The window is 50 ... (cont.)
Quick Learner SW Ohio
Mar 16, 2018
Quick Learner from SW Ohio
Mar 16, 2018
Sweep lock with cam for Silver Line Residential window. Try 12-2241-WHT
Just going to assume you can get these photos. If not, let me know and I will try another avenue. Built our house May of 2014. These windows were installed in the new build. Silver Line double hung - tilt out for washing with plastic closers on the top. They sometimes last for four or five uses ... (cont.)
Home Owner USA
Mar 16, 2018
Home Owner from USA
Mar 16, 2018
Sash balances for 1950s not tilt windows
Just want a be sure I get the right replacement sash balances for these windows. House is from 1951. Appear to be 27" x 5/8"? The ones that have broken have fallen out of the bottom of the sash then gotten bent. No visible markings on the balances, seems like aluminum exterior with steel springs. Th ... (cont.)
Quick Learner New York
Mar 16, 2018
Quick Learner from New York
Mar 16, 2018
Tilt Bar Replacement
I am looking for a tilt bar replacement for our windows. I had previously looked on your site and thought it was part # 26-380 But I didn't have the measurements and so I did not order it. Now that I came back ready to order I notice that the part no longer exists. 1 3/8 first hole from the ... (cont.)
Quick Learner Venice, Florida
Mar 16, 2018
Quick Learner from Venice, Florida
Mar 16, 2018
How To Adjust Benchmark Bifold Pivot
Trying to find instructions for adjusting Benchmark Bifold Door Pivot with Clip for a steel door. We have a set of bifold doors, one opening left the other right, they are very heavy and have a mirror on the outside. The problem is the set on the left hangs lower than the set on the right. The ... (cont.)