Viewing all customer Discussions for:
Door & Window

Professional Irvine, CA
Feb 7, 2018
Professional from Irvine, CA
Feb 7, 2018
IWC Keltic Series style door, Lock mech plate needed
Trying to locate this lock mech plate that has broken-causes door to get stuck in the closed position. Notice you sell the locking mech, any ideas of where to find the plate?- Appears to be Lock mech style 82-239
Home Owner USA
Feb 7, 2018
Home Owner from USA
Feb 7, 2018
Ribbed Channel Balances
Hello. I am trying to replace the Channel Balances for my Tilt Out PVC windows. They appear to be a 62A style balance that measures exactly 7/16
Handy Person Kihei, Hawaii
Feb 7, 2018
Handy Person from Kihei, Hawaii
Feb 7, 2018
dual arm crank
Hi. I have a white awning style window with a broken crank mechanism. The crank part is marked "Truth" with part numbers stamped into it of 30895A and 45206. Your Swisco dual arm crank 21-1/2" code 39-083 looks exactly the same and measures 21-1/2". Will it work in place of the Truth one? I also nee ... (cont.)
Quick Learner Valencia, California
Feb 6, 2018
Quick Learner from Valencia, California
Feb 6, 2018
Double hook mortise lock for sliding glass door.
The upper latch/hook has to be manually put up to set the lock. I believe the spring mechanism is damaged. Do you have the replacement part for this lock.
Quick Learner wilmingtoncn,
Feb 6, 2018
Quick Learner from wilmingtoncn,
Feb 6, 2018
Storm Door Hinge
Looking for hinge and hinge pin. or Would like hinge pins for my two remaining hinges.
Handy Person Hawaii
Feb 6, 2018
Handy Person from Hawaii
Feb 6, 2018
Sliding door handle
Looking for replacement door handles. If you send me an email ill send some pics. For some reason I'm unable to upload on here.
Home Owner USA
Feb 6, 2018
Home Owner from USA
Feb 6, 2018
Missing patio door handle
So I am at my wits end, I just purchased a home and I have no idea what I am doing. Going to multiple home improvement stores I cannot find anything that will fit. Maybe you can help me find the correct product for me. Picture 1: The part information on the door, I heard this helps t ... (cont.)
Home Owner Antioch, CA
Feb 6, 2018
Home Owner from Antioch, CA
Feb 6, 2018
sliding glass door handle
Replacement for inside sliding glass door handle. this handle has a: 1.) inside door latch 2.) screw holes are 4 5/16 apart 3.) handle has the word "International". images attached. I need two inside door handles (broken plastic fittings that hold the lock lever in place) Thank you, i' ... (cont.)
Home Owner Houston, TX
Feb 6, 2018
Home Owner from Houston, TX
Feb 6, 2018
aluminum window panel
Dear Sirs, I'm trying to replace 1 glass pannel of an old aluminum frame window. I'm looking for white vinyl snap, as the ones in the picture. The glass pannel dimensions is 11 x 14 inches. could you please help me identify the product I need. Thanks, Leo
Professional pittsboro, nc
Feb 6, 2018
Professional from pittsboro, nc
Feb 6, 2018
shoe repalcement or balancer replacement
I have 2004 mw windows. if seen in your other help categories people looking for the same part. balancer metal with the indention on the end. balancer shoe looks very similar to 15-194 but thinner on the top. you've said in your other replies that you'd have to custom make them as they are out of ... (cont.)
Home Owner Mount Prospect, IL
Feb 6, 2018
Home Owner from Mount Prospect, IL
Feb 6, 2018
Truth Operator Replacement
Hello- I need to replace the part in the pictures. This is marked with the manufacturer Truth. The operator has two part numbers, 30615 and 30894. The crank arm has part number 45054. It looks like I can use Swissco part number 39-089 to replace this. I
Home Owner Miami, FL
Feb 6, 2018
Home Owner from Miami, FL
Feb 6, 2018
Non-Tilt Channel Window Balance (12 Inches long)
Hello, I'm wondering if you will be able to provide a Channel Window Balance to replace the one shown in the attached pictures. It's 12 inches long, 1/2 inch wide and shows a number 11B u.s.b. Thank you.
Contractor Nashville, TN
Feb 6, 2018
Contractor from Nashville, TN
Feb 6, 2018
Liff Residence
I am doing a renovation of a house for a client. My painters removed some of the casement window cranks and covers and they were lost. I am trying to find replacements. Can you help?
Handy Person Sunny Florida
Feb 6, 2018
Handy Person from Sunny Florida
Feb 6, 2018
Aluminum window bead
Hello, We are not sure which window leaf bead to order. The flat face that sits on the glass is half inch; the other side that sits on the window frame is 3/8 inch. We include 3 pictures. Thanks, Sunny
Handy Person Arizona
Feb 6, 2018
Handy Person from Arizona
Feb 6, 2018
Balances and sash needed
I need 13 pairs of balances and top sashes ..Do you have these parts and will I be able to get a discount..I send the length,width and number on it .
Quick Learner North Dakota
Feb 6, 2018
Quick Learner from North Dakota
Feb 6, 2018
Cabinet rollers too tight
Hi, I received order of drawer rollers. I compared them to my old rollers and found that my old rollers are smaller in diameter. They measure 7/8 " thus making the new rollers (15/16") a very tight fit. Do you have a roller assembly that would have 7/8" rollers? All other measurements were good on m ... (cont.)
Quick Learner Austin Texas
Feb 6, 2018
Quick Learner from Austin Texas
Feb 6, 2018
please find this part
The part that secures the stationary panel of the patio glass door is bent and does not hold the stationary door completely flushed with the framework and causes a gap between door and framework that you can see through. I need the part for the right side panel if you are outside looking at the door ... (cont.)
Quick Learner Austin TX
Feb 6, 2018
Quick Learner from Austin TX
Feb 6, 2018
Looking for replacement dash for old Allen o window lock
I have this window lock that says Alenco and I am missing the lock part on the other side. What model do I buy?? Or how do I measure?
Home Owner Florida
Feb 6, 2018
Home Owner from Florida
Feb 6, 2018
Jalousie Window Cranks -
Older windows located in Florida house, house built in the 60's. Cranks have 3 holes; one on top, off centered, one on the side on left and one on the bottom on the right. We need right ones 7 left ones since they are breaking now & then. Code on inside of the arm 7-99?? Hard to see. ... (cont.)
Quick Learner Texas
Feb 6, 2018
Quick Learner from Texas
Feb 6, 2018
Mortise lock replacement set Swissco 42-009
I need 4 left hand and 4 right hand how do i order left and right