Viewing all customer Discussions for:
Door & Window

Friend Cedar Point, NC
Oct 21, 2013
Friend from Cedar Point, NC
Oct 21, 2013
Mortise flush lever
What is the depth of Product code # 42-006?
Purchasing Agent Fort Lauderdale
Oct 21, 2013
Purchasing Agent from Fort Lauderdale
Oct 21, 2013
need - bottom roller - sliding door.
No marking but 2 x of these bottom rollers per door., one at each end.
Home Owner Delaware
Oct 18, 2013
Home Owner from Delaware
Oct 18, 2013
Looking for a replacement balancers
Hello. I need some help finding the correct replacement balancers. Here are some pictures of the left one. The other side does have the exact same numbers on it. Just one minor difference. Instead of 12L there is 12R stamped on it. Thank you for your help.
Home Owner USA
Oct 18, 2013
Home Owner from USA
Oct 18, 2013
Top Sash Guide Problem
I ordered and received 5/8" Top Sash Guide, Kinco (18-166). I replaced the broken ones as illustrated in the video. However, the balancers continue to force through the guides. Is there a different size guide or what else could you recommend as a solution? Robert
Quick Learner San Jose, California
Oct 18, 2013
Quick Learner from San Jose, California
Oct 18, 2013
Caldwell window balance
Hi My window balance broke after many years of usage. It is Caldwell brand with imprint on left one: 27 4 EP Caldwell right one: 2740 B SI Please help me find the right replacement Thanks Michelle
Home Owner Oahu, Hawaii
Oct 18, 2013
Home Owner from Oahu, Hawaii
Oct 18, 2013
Window replacement part
We are hoping to find replacement parts for our house built in 1957. Windows are original. Could you please help us see if your company has the parts we would need? Thank you for any help you can offer! Erin
Quick Learner Chicago, IL
Oct 18, 2013
Quick Learner from Chicago, IL
Oct 18, 2013
please help find #7 pivot bar
I need some pivot bars the number 7 is on the pivot bar that I have that is broken I am not sure what size to get can u please help me
Quick Learner san diego
Oct 18, 2013
Quick Learner from san diego
Oct 18, 2013
need new channel balancers
i have attached 2 pics of the balancers i need to have replaced. i need 4 of each. in case you can't read the numbers, they are: 26DS 34 and 17DS 23 can you advise please? mark
Home Owner USA
Oct 18, 2013
Home Owner from USA
Oct 18, 2013
Hinge pin compatability
I have Pacesetter storm doors. Do you know if your hinge pin sets are compatible with my brand of door? Thank you. Thomas
Home Owner USA
Oct 18, 2013
Home Owner from USA
Oct 18, 2013
casement window arm operator
I have a 0P051505 casement window arm operator and I need to replace the handle and I think also the insert connector. Which model do I need? Thanks! Corbin
Quick Learner missoula, mt
Oct 17, 2013
Quick Learner from missoula, mt
Oct 17, 2013
79-097 & 79-098
Do you sell this pivot in mill finish?
Quick Learner Hampstead NH
Oct 17, 2013
Quick Learner from Hampstead NH
Oct 17, 2013
Acorn Windows from 1998 ish
Hi I need to purchase a few of these parts, they go to tilt out Acron windows. I need these and the piece they marry into. PLEASE tell me you might possibily have them. Thank you Michelle R 2516
Home Owner New York
Oct 17, 2013
Home Owner from New York
Oct 17, 2013
Crystal Window Lock Keeper
I need crystal brand keeper
Home Owner Ohio
Oct 17, 2013
Home Owner from Ohio
Oct 17, 2013
Support posts on the top of a window screen
Hello, The large rectangular screens (I do not know the manufacturer) in the house that we moved into are designed to have two plastic posts on top. The posts are about an inch or two high and have a threaded end and they fit into a channel to keep the top half of the screen stabilized. The low ... (cont.)
Quick Learner California
Oct 17, 2013
Quick Learner from California
Oct 17, 2013
Balancers for 35LB sash
Hi there, I have a few windows made by Phillips Stayton with the balancers brocken. THe blancer code as you can see in the picture is 26 9 but I doubt there are correctly choosen. Please recommend the corect spring tension for the 35Lb sashes. I want to mention also that the window is very thic ... (cont.)
Distributor Missoula, MT
Oct 17, 2013
Distributor from Missoula, MT
Oct 17, 2013
shower door parts
I need to get the metal piece and the vinyl sweep attached to it for a customer. Can anyone help me identify this part so I can get it ordered?
Quick Learner
Oct 17, 2013
Quick Learner
Oct 17, 2013
Searching for F3-12-31-1-71
Good day. I'm looking for Andersen window sash balances that replace older ones marked: F3 12 31 1 71. Is this something you carry?
Quick Learner Heart of the Shenandoa...
Oct 17, 2013
Quick Learner from Heart of the Shenandoah Valley of Virginia
Oct 17, 2013
Tilt window shoe from West Window double-hung
Marked 530CSB, Patent number 5704165. Measures 1 & 7/32nd" (1.2188) wide X 2 & 3/16th" (2.1875) tall X 1/2" (.50) thick. Metal curved "comb" at the top & door on back enclosing blue pivot button which, when rotated from its normal horizontal position, expands shoe, perhaps to stop shoe from sliding ... (cont.)
Quick Learner USA
Oct 17, 2013
Quick Learner from USA
Oct 17, 2013
Balance ID
I am trying to determine what balance that I need to buy. The attached pictures are of the top and bottom pieces. The Bar is 30 inches long and is stamped with 2950. I am confused as to top and bottom attachment I need. I need the complete channel balance with attached parts so could you pleas ... (cont.)
Home Owner Carlsbad, CA
Oct 17, 2013
Home Owner from Carlsbad, CA
Oct 17, 2013
Replacement Channel Balance for Pacific Windows Corp Vinyl Windows
Hi, I am looking for replacement channel balances for Pacific Windows Corp Vinyl (non tilt) windows. The channel balance cover is 30" in length and 1/2' in width. The marking on the balance cover says: "29 3 B SI". See attached pics for shoe and top styles--front and back. I would like the comple ... (cont.)