Viewing all customer Discussions for:
Door & Window

Quick Learner Ohio
Apr 20, 2012
Quick Learner from Ohio
Apr 20, 2012
Anderson Balance Replacement - E2 9 31 473
I have an Anderson window balancer part number E2 9 31 473. What is the part number on the replacement unit. Thanks Matt
Home Owner Springfield tn
Apr 20, 2012
Home Owner from Springfield tn
Apr 20, 2012
Gapco Window balances
Do you sell replacement balances and parts for this window made by Gapco? The lower end plastic part is broken and the balance had the number 2740 on it and measures 28 inches from end to end of the metal part as shown in your instructions for measurements. I have a house full of these and many do ... (cont.)
Home Owner Dallas, TX
Apr 19, 2012
Home Owner from Dallas, TX
Apr 19, 2012
Tension Springs in 9 Windows
Dear Sirs, I am attaching a picture of a tension spring approximately 1-3/4" long x 1/4' wide. The back of our house was redone in 1990 and 9 new wood windows were installed. There is no identifying mark on them or on the windows. We are at a loss on how to repair them so anything you can do to ... (cont.)
Quick Learner Cape Coral, Florida
Apr 19, 2012
Quick Learner from Cape Coral, Florida
Apr 19, 2012
Balance for PGT non tilting window
I have a 11/8" Channel and the balance is 1/2" wide The overall length with plastic pieces is 31 1/8" Without is 30" The only Markings are 29-2 BA CMC 7
Handy Person needham, ma
Apr 19, 2012
Handy Person from needham, ma
Apr 19, 2012
re: Window part
Do you have these available. Picture should be rotated 90 degrees to the right.
Home Owner Lafayette, ca
Apr 19, 2012
Home Owner from Lafayette, ca
Apr 19, 2012
Replacement patio screen tension caster
My screen door has tension mounted casters but there is no screw visible anywhere for replacing the whole assembly. The nylon casters are snapped into place with pins or screws. I cannot find replacement wheels. I tried some made for a different assembly but they are too wide. Please any info wo ... (cont.)
Handy Person Fairfax VA
Apr 19, 2012
Handy Person from Fairfax VA
Apr 19, 2012
I need the internal latch that works with the 26-234 lever
I have several windows which need this part replaced 26-234 but have one or two windows that also need the internal latch that coordinates with this actuator but i can not identify it anywhere
Quick Learner New Haven CT
Apr 19, 2012
Quick Learner from New Haven CT
Apr 19, 2012
screen pull pin
I need to replace a few of the pins that hold my screens in place. The ones that came with the screens are plastic, but I don't require that the replacement ones be the same material. I don't want to have to drill a hole in my window frame, because there is already a piece of hardware installed in ... (cont.)
Home Owner Horsham, PA
Apr 19, 2012
Home Owner from Horsham, PA
Apr 19, 2012
Window operator won't close
I have a Caradco casement window. It opens but won't close. It does nopt appear that anything is stripped. House was built in 1996. Attached are some pics.
Handy Person Oviedo Fl
Apr 19, 2012
Handy Person from Oviedo Fl
Apr 19, 2012
Double rollers for kinco patio doors
I have Kinco patio doors also double 4 x 8 ft and would like to install double rollers is this possible 4 x 8 double sliding doors bottom rail has same dimentions from one end too the other, question is do double rollers adjust from one screw?
Quick Learner Bethel Park PA
Apr 19, 2012
Quick Learner from Bethel Park PA
Apr 19, 2012
Special Size channel balance
I am looking for 1/2 inch channel, 26 9/16" metal length side series 370 channel balances. You seem to only sell balances measured to the inch. Are other sizes close enough or do I need to replace the balances with the exact same length?
Quick Learner bedroom
Apr 18, 2012
Quick Learner from bedroom
Apr 18, 2012
help with spiral balance and shoe
Hi, Please assist with which parts I need for tilt windows. The upper spiral balance is 26" (from metal tube edge to edge) and the lower sash is 29". I believe the width is a bit more than 1/2" wide with a red tip. That would be Series 600? The tubes and parts are fairly covered with grease ... (cont.)
Distributor Brooklyn, NY
Apr 18, 2012
Distributor from Brooklyn, NY
Apr 18, 2012
Need help identifying a tandem roller 1" wheel dia
Hello, I have a tandem roller that my client brought in to my office today that needs identification. I will need to make a purchase of 20 such units, however, I am not sure from your photos which roller is most compatible. Attached in this message are several photos of the roller that I received ... (cont.)
Quick Learner Santa Fe New Mexico
Apr 18, 2012
Quick Learner from Santa Fe New Mexico
Apr 18, 2012
Crank and track for casement window operator
how do I know which crank and track will work with this window operator. thanks -aaron
Quick Learner Toms River, NJ
Apr 18, 2012
Quick Learner from Toms River, NJ
Apr 18, 2012
Replacement channel balances, "T" shoe, 36"
I need to replace channel balance on two windows that are Patriot windows. ON the balance the numbers are 36B and BSI or BS1. They are 36" long and have the T-Lock balance shoe. I can not find a number stamp on the balance as your example shows 1730. What do I order??
Quick Learner Maine
Apr 18, 2012
Quick Learner from Maine
Apr 18, 2012
pivot shoe for Regency windows
I want to make sure I buy the right hardware to fix my windows. I have Regency windows many of which have broken cams in the pivot shoes. The info from a sticker on the window frame says Balance: Top 23 40/40 Balance Bottom: 23 30/40. The approximate dimensions of the shoe are 1 1/4" tall by 1" ... (cont.)
Quick Learner Eastchester NY
Apr 18, 2012
Quick Learner from Eastchester NY
Apr 18, 2012
Acorn 2500 series window frame roller units
The plastic bushings for these windows appear to be about 1.75 inches in length and about 0.75 inches in width. The highest height of the bushing is 5/8 of n inch and the metal wheel itself has a 5/8 of an inch diameter. See the attached photos. The building has 178 units and a lot of the tenants ... (cont.)
Quick Learner
Apr 17, 2012
Quick Learner
Apr 17, 2012
Replacement 18" channel balance 17 9 0LBSI
The length of the metal channel is 18 inches. The stamp on the channel is 17 9 0LBSI (the 0L are tiny compared to other letters) The windows weigh 22.6 to 23 lbs ( a few different windows that all measure within an inch of each other). We were online last night, and the stamp on the bala ... (cont.)
Quick Learner Tyrone, Pa
Apr 17, 2012
Quick Learner from Tyrone, Pa
Apr 17, 2012
replacement parts
I am attaching 2 pictures of replacement parts we are in need of--we will need 2 of each. Can you tell me where I can find these on your website? Thank-You Joby
Home Owner Rialto CA
Apr 17, 2012
Home Owner from Rialto CA
Apr 17, 2012
Looking for the correct window balance
Dear Sir, I am looking for the correct window balance to replace a broken one. The 28" Series 371 Channel Balance seems to be the closest thing to what I have. I want to know if you have anything that matches. I am planning on replacing them as a set. Thank you for your help, Ken ... (cont.)