Viewing all customer Discussions for:
Door & Window

Home Owner Abingdon, MD
Mar 14, 2012
Home Owner from Abingdon, MD
Mar 14, 2012
Alcoa Window latches
I need two replacement window latches for my Alcoa windows that release the window in order to let it tilt outward. i see some similar ones on your site but mine do not screw in. the dimensions are approximately 2.625 X .625. Thank you in advance!
Home Owner Valrico, Florida
Mar 13, 2012
Home Owner from Valrico, Florida
Mar 13, 2012
55-182 Grid Clip any other colors?
Does this Alcan grid clip come in any other color but white?
Quick Learner florida
Mar 13, 2012
Quick Learner from florida
Mar 13, 2012
Plastic clip for roll-out window
I am looking for a plastic clip for a roll out window. It is a plastic clip that holds the window closed when it is shut and it has two screws that hold it in place
Quick Learner Riverside, CA
Mar 13, 2012
Quick Learner from Riverside, CA
Mar 13, 2012
Keeping lock from dropping into door frame
What is the trick to not dropping the lock in the door frame during installation?
Home Owner Indianapolis
Mar 12, 2012
Home Owner from Indianapolis
Mar 12, 2012
spiral balance installation screw nut
Please help me to identify a replacement part for the plastic square nut in the photo. It measure roughly 3/8" square and is the nut for 5/8" spiral balance installation screw. Looks like it's simply press-fit into the channel. Thank you!
Quick Learner Ramsey New Jersey
Mar 12, 2012
Quick Learner from Ramsey New Jersey
Mar 12, 2012
Here are photos of my original Pella sliding door roller
Hello Mike, You asked if there were any model or serial numbers I couldn't find any but i was able to remove the roller and took some pictures.If you can tell me what rollers i need ,i will be able to oredr them Thanks For your help Rich
Home Owner ARIZONA
Mar 12, 2012
Home Owner from ARIZONA
Mar 12, 2012
27" channel balance replacement
I need to replace a 1/2" channel balance, but cannot find one that exactly matches. This is for an Atrium non-tilt window. The upper guide has wings, but the lower guide does not. See attached photos. The metal channel is 27" long. The stamp on the balance is 26-4 JX CMC 7. Can you please help? ... (cont.)
Contractor maryland
Mar 12, 2012
Contractor from maryland
Mar 12, 2012
Andersen sash balance 5#31
i need 4 replacement Anderson window balances and would appeciate your help in chosing the correct replacement part. my existing part has stamped on it the #s 11600-2 and j45 5#31 2-79 thank you in advance chris
Home Owner Florida
Mar 12, 2012
Home Owner from Florida
Mar 12, 2012
channel balance
Need an ID/replacement part number. Channel is 30 inches long. window weighs 27.3 lb.
Home Owner Centennial, CO
Mar 12, 2012
Home Owner from Centennial, CO
Mar 12, 2012
Casement Crank Stripped
I have two Caradco casement windows which I can no longer open. The hand crank is stripped with the internal gears of the window. I see the number 20755 on the mechanism. I would like to order replacements for left and right configurations. Can my pictures help to identify what parts I need to o ... (cont.)
Professional Randolph, Vermont
Mar 9, 2012
Professional from Randolph, Vermont
Mar 9, 2012
Gears for Anderson door lock
Need gears for above part # for this lock. Used on Anderson Doors in this area. Have problems with the little drive gear and tailpiece gear which are made of a soft metal. Would like to buy ten packs of these gears if available. In past have machined parts to repair problem, but it becomes a rec ... (cont.)
Handy Person Pleasanton, CA
Mar 9, 2012
Handy Person from Pleasanton, CA
Mar 9, 2012
Reading stamping number
Hi, Can you confirm I have identified this correctly. 380 series 15-005 shoe 19-005 Stamp series 2750 ? Thanks, great site.
Quick Learner California
Mar 9, 2012
Quick Learner from California
Mar 9, 2012
screen door latch 40-028
I purchased two of your latches to be mounted on my new screen doors. The doors will be mounted "in swing". When the doors are closed, the surface of the door frame will be flush to the door jam. I assume that the keeper will be mounted on the surface of the door jam and there will be a taper on the ... (cont.)
Quick Learner Homestead,Fl
Mar 9, 2012
Quick Learner from Homestead,Fl
Mar 9, 2012
Need help replacing spiral balance
please help as i just have to fix this
Handy Person Knoxville, TN
Mar 9, 2012
Handy Person from Knoxville, TN
Mar 9, 2012
screen sliding door roller
I have an old screen sliding door that has a broken roller. Can you help me find a replacement roller. I can't afford to buy a new door so hope to find a new roller so that it can be used. It is hard plastic, 1.5" diameter, 1/4" wide. I have searched local hardware stores without success. Thanks for ... (cont.)
Handy Person myrtle beach, s.c. 295...
Mar 9, 2012
Handy Person from myrtle beach, s.c. 29577
Mar 9, 2012
Difference between 15-001 and 15-002?
Hi- I have 10 windows which need balances replaced. I can't see the difference between the 15-001 shoes & the 15-002 shoes. Our balances are either # 351 or 390? 22 inches from end of metal to end of metal. I also want to replace the clips on the metal sash, some are broken, buy?? How the he ... (cont.)
Quick Learner San Jose
Mar 8, 2012
Quick Learner from San Jose
Mar 8, 2012
Looking for new surfance handle for a 1970's sliding door
Hello, I'm looking to replace my sliding door handle. Please review my photo attached and recommend one to fit my circa 1970 aluminum sliding door. I was looking at the surface mount options, but being as I"m a beginner, your expertise is most welcomed. Thank you in advance for your help! A ... (cont.)
Quick Learner Tampa
Mar 8, 2012
Quick Learner from Tampa
Mar 8, 2012
I have different balances in each window
I am ordering several channel balances and have a few questions. I have identified the right balances. (29" Series 385 Channel Balance): 1.) Every window has two different balances: (1) marked 28E (1) marked 28C, every so often there is a 28D... Why would balances be mixed like th ... (cont.)
Quick Learner new jersey
Mar 8, 2012
Quick Learner from new jersey
Mar 8, 2012
no tip color, need advice
existing spiral balance is 3/8" x 28-1/2" (measured correctly) for tilt window. window is 20lbs. I was figuring on ordering the S900-29, but what tip color? Can you list all avaiable and their weight classifications? Is there a downside to overcompensating for weight?
Quick Learner
Mar 8, 2012
Quick Learner
Mar 8, 2012
Repairing a window crank on a Pella casement window
How do you replace the window crank on a pella casement window?