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18-009 5/8" Top Sash Guide

Hello! We have a client that needs their window repaired but we are not having luck. The window will not open/close easily, if at all.

I am having the hard time finding this part

Hello, Looking to ID this top sash guild. The width at the bottom is 5/8. I took pictures with measuring tape for other dimensions. Thank You -Devyn

Hi I need the plastic receiver that goes on the top of the sash that lets the balance connect I also need a few balances as in the photos.

I need several channel balances for repair of window. Current channel balance is stamped 2430D with a BS near it, 25 inches long without attachments, 1/2 inch wide, bottom shoe depth is 1 inch, no wings on top or bottom shoes.. From your site, I think it is like your 351. Is this correct? I also n ... (cont.)

I am looking for replacement sash spring holders in brown. I have looked through several sites. I found yours to be the first to offer help in identifying the clip and where I can purchase more. I have included the only identifying label or marking I could find on any of the windows. ... (cont.)

I would appreciate your opinion prior to order these, will need 30 units. The metal is 27" long and the bottom shoe is 1" so it appears that the S351 with 2640 is the correct replacement. The stamp on the metal is 2640 with a special character after the number. The 18-09 appears to be the best fit o ... (cont.)

I need to get your part numbers for a channel balance 2820 and the top balance cover for a viking window about 25 years old

I need a couple of these. Can you help me locate something that will work? Thanks!

Please help me choose the correct Sash Top for my Milgard window. Series 3210 - single hung - P.L.# 032-157 I've determined the Series 380 - 3250 is the correct channel balance.

34 inches half inch balancer marked 33-5 has channel balance top winged Bottom has winged balance shoe 1-3/32" depth I think. Its over an inch I believe its a 34" series 385 channel balance. My window weighs 28 lbs. I think its your 3350. Please check photos and advise. Last picture looks like ... (cont.)

I am helping my daughter replace some worn out Milgard window balancers. I've purchased from you before to replace others, but was feeling a bit unsure of the stamped code on this one. I'll be buying a pair, or maybe 2 pair. The metal channel is 1/2" wide and measures 30 inches. I think I need the ... (cont.)

I need to replace several channel balances. Please provide part numbers, part and shipping pricing and availability. These are 30" single hung non-swinging windows stamped with "29 4" and "29 9". I also need balance retainer clips. I have additional photos, if required, beyond your site limit of fiv ... (cont.)

Wile replacing broken channel balances the left top Sash Guide broke. Would like confirmation that your PN# 18-188 will fit. Photos are the same part from other side. Window is Milgard circa 1999. The only dimension that looks a bit off is the sideview where your drawing calls out 9/32". Mine appe ... (cont.)

Not sure where to start

Hello, Would you please let me know which parts needs to be replaced and the part numbers I should buy? It's 33 inches long metal and it's 1 and 3/36 inches bottom shoes. I am guessing it's S380. I don't know if I need to replace both sash and sash guide. Please advice.

I need 8 of these for 4 of my windows. They all have this same stamp shown in photo. 26 4 EW CMC 10 Thanks

I am not sure what you call these plastic clips on the top of my windows but I am missing them on some of my windows and the windows do not attach to the WIndow Balances I purchased from you, S385-29. Can you please tell me what the window clip part is that I need to purchase to fix my windows? Than ... (cont.)

Hi, I have this channel balance the plastic string wheel is broken. Also the sash guide is broken too. Is 3304 the right replacement for the channel balance? What's the matching sash guide should I get? Thank you! Zhigang

Hi. I need help identifying the proper guide for my 1985 Viking aluminum non-tilt window. I could not seem to be able to find a good match for my part in the catalog online. Thanks. Paul