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18-010 Aluminum Top Sash Guide, WT

18-010 Aluminum Top Sash Guide, WT
Quick Learner
Dec 1, 2025
Quick Learner
Dec 1, 2025
Top sash guide
Window isn't catching the balance in the right level, I think I need to replace one of the top guide. This window is using 30" Series 380 Channel Balance 2930. Can you tell me which one I need?
Home Owner
Oct 7, 2025
Home Owner
Oct 7, 2025
Metal sash guide
Hello, I want to repair my windows and I've noticed that one metal sash guides is broken. Could you please help me to find corresponding replacement? Should I also replace sashes with spring?
Quick Learner
Jul 22, 2025
Quick Learner
Jul 22, 2025
Window hardware
Please find attached photos of my broken widow hardware. I've also included a picture from the opposite side showing the same piece of intact hardware. These pieces appear to be covers for the window balancers. The window is aluminum vertical sliding and the piece is extruded aluminum. Here's a pic ... (cont.)
+2
Quick Learner Florida
Jun 24, 2025
Quick Learner from Florida
Jun 24, 2025
Window balance 1120
I need 2 window channel balances the top where the spring is is flat and has a screw fitting
+2
Quick Learner Trabuco Canyon
Apr 24, 2025
Quick Learner from Trabuco Canyon
Apr 24, 2025
Top Sash Guide
Need help identifying this top sash guide. This is the straightest one I have, all others are bent. The top sash guide pictured attached to the window is bent.
+2
Quick Learner
Oct 19, 2024
Quick Learner
Oct 19, 2024
Top sash guide pair
Hello, I purchased item 18-042 date placed 2/23/24. total of ten from your company.Unfortunately, they are to small. I have included the one I purchased (which is in the plastic)and the pictures of the sashes that are currently attached to my window. Two of those to my bedroom window broke.I need to ... (cont.)
Quick Learner Miami
Feb 20, 2024
Quick Learner from Miami
Feb 20, 2024
TOP SASH
Good evening,I'm trying to locate the top sash for the rail system depicted. It appears to me metal and take a screw that goes screwed on the top rail system also depicted when installed to keep the rail system from shooting up passed the Top Sash Guard. I've been having an extremely hard time tryin ... (cont.)
Quick Learner Lincoln MO
Aug 29, 2023
Quick Learner from Lincoln MO
Aug 29, 2023
Top sash guide
Looking for some replacement top sash guides. Just looking for some that will fit my windows.. balance is a 17 inch, 1620. I will include some pictures..
Home Owner Kansas City
Jul 14, 2023
Home Owner from Kansas City
Jul 14, 2023
Top Sash Channel Guide
Part is 11/16 across and 2 5/16 long. It is aluminum coated with brown paint. Do you stock this part?
Contractor Boulder. CO
Sep 13, 2022
Contractor from Boulder. CO
Sep 13, 2022
aluminium window part balance stop(?)
Hello,I am trying to locate this part or at least identify it. I am replacing a balance. On one side the balance cannot be retained by the window guide because this piece has snapped off at the top allowing the balance to pass through. Any help would be appreciated. Thank you in advance,Norm ... (cont.)
Handy Person Florida
Mar 11, 2021
Handy Person from Florida
Mar 11, 2021
Balance Replacement
I would need 4 of these balance parts and also need to know to put them back in the window.
+2
Quick Learner Pennsauken, New Jersey
Dec 8, 2020
Quick Learner from Pennsauken, New Jersey
Dec 8, 2020
Need two new spring balances and sash guide for my window
Hello, was wondering if you could help me identify the correct parts. The window is 33"W x 30" height. It weighs 10lbs. The number on the spring balance is 2810. The spring balance is 29" long, just about .5" thick (little more) You can see the bottom in the pic. The top has two "wings" and an unkno ... (cont.)
+1
Quick Learner Sun City, Arizona
Oct 26, 2020
Quick Learner from Sun City, Arizona
Oct 26, 2020
Channel Balancer for Del Webb home in Sun City built 1975
Hi,Need 8 of these for 4 windows. House is a Del Webb in Sun City Arizona, built in 1975. Couldn't find a match from your 1/2" wide channel balances. The windows are non-tilt vertical double-hung with aluminum frame, dual pane. Dimensions approximately 71" by 23". The guide stop tab for the scr ... (cont.)
+2
Handy Person California
Aug 6, 2020
Handy Person from California
Aug 6, 2020
Top Sash Guide
Can you help me identify the top sash guide that is pictured? I have previously cross-referenced & purchased the 34" Series 380 channel balance and later found the top guides were broken on several. I am having a difficult time cross-identifying the aluminum top guides (pictured) from my old sashe ... (cont.)
Home Owner Florida
Jul 26, 2020
Home Owner from Florida
Jul 26, 2020
Window balance
I need to purchase replacement ends for my window balance. The end was like a press in fold over end. I have included some photos. Let me know if the end kits are available as the balance works ok
+7
Quick Learner Miami
Jul 2, 2020
Quick Learner from Miami
Jul 2, 2020
Top Sash / Sash Cam
Hello guys, I received my orders and I'm very happy with your service. While installing the balances, I realized one of my windows is missing the sash cams/guides. I searched but couldn't locate them on your site. They're made of aluminum. Thanks in advance for your help.
Home Owner Clarkston Mi
Apr 6, 2019
Home Owner from Clarkston Mi
Apr 6, 2019
Which sash stops do I need
Hi, Do you have these sash stops. 1/2"wide on top, 3/4" long on top, 3" long on the side? They are Weathervane windows. Thanks, you guys are great! You made me some custom balances that look like they are a perfect fit and you have been very helpful. Good job! Dan
Home Owner Aliso Viejo, CA (Orang...
Nov 27, 2018
Home Owner from Aliso Viejo, CA (Orange County)
Nov 27, 2018
Sash Cap & Guide Replacement
I need to purchase at least one of the sash cap & guides as seem in the photos. This from my 1991 home with single hung block & tackle windows. This appears to be one piece solid aluminum. Hope you can help.
Quick Learner FL
Aug 5, 2014
Quick Learner from FL
Aug 5, 2014
18-166 isn't strong enough
I have used the 18-166 to replace the broken ones, however, it seems that the plastic 18-166 was not strong enough. Can I use Aluminum Top Sash Guide, 18-010? or if you have other better ones. Thanks, Vince
Quick Learner California
Jul 17, 2014
Quick Learner from California
Jul 17, 2014
Top Sash Channel Guide
This is off a 24 year old non-tilting window sash. It is made of aluminum and measures 1-5/8" from top to bottom. It measures 1/2" from the outside of the longest side to the end of the cross piece. (The lower cross of the letter "F" as seen from the side.) Manufacturer is unknown. ... (cont.)