Viewing all customer Discussions for:
16-024 Mounting Bracket
16-024 Mounting Bracket
Quick Learner
Niagara Falls NY
Aug 18, 2025
Quick Learner from Niagara Falls NY
Aug 18, 2025
Window balance
I cannot figure out how to release the sash from the balance. Can you provide instructions? I've watched several of your videos, but none apply to this type.
Quick Learner
Milwaukee wi
Aug 11, 2025
Quick Learner from Milwaukee wi
Aug 11, 2025
Window spring
Looking for replacement 8GB stamp on spring
Quick Learner
Aug 10, 2025
Quick Learner
Aug 10, 2025
Window pivot shoe
What part is this? Both of the pivot shoes are like this and the window slams shut when you open it? How do you replace. Thank you!
Quick Learner
Cincinnati, Ohio
Aug 9, 2025
Quick Learner from Cincinnati, Ohio
Aug 9, 2025
left and right side spring replacement
I have included the pictures of the current window balance spring and shoe. I need both the left and right side replacement springs for this window. The spring number is 6JK, so 6 pound springs? Attached is the window size. Thank you, Kevin
Quick Learner
Aug 7, 2025
Quick Learner
Aug 7, 2025
need help
The window weighs 13.5 lbs. Both coils damaged just purchased and replaced in July. One snapped One bent. Please advise?
Home Owner
Worcester, MA
Jul 13, 2025
Home Owner from Worcester, MA
Jul 13, 2025
broken window tilts and balancers
Hi I am looking to replace a broken window tilts and balancers on a window 8501B. I would appreciate any help you can give me with this. I can remove the sash but do not know how to remove the balancer. I have included pics of the window header marker and the tilt and balancer. Please help me wi ... (cont.)
Quick Learner
Jul 5, 2025
Quick Learner
Jul 5, 2025
window complete spring return #10
number on window 19880903 size 39.5 x 44.75
Quick Learner
Jun 25, 2025
Quick Learner
Jun 25, 2025
Help Identifying Hardware
I was able to remove the balance with the broken spring. I attached additional photos with measurements of my balance. No manufacturer name on the part. Just a patent number. The number is 5.353.548. There is no screw or clip that holds the two half together. It looks like H shape “dovetail&r ... (cont.)
Handy Person
Kerhonkson, NY
Jun 19, 2025
Handy Person from Kerhonkson, NY
Jun 19, 2025
Need help choosing the right coil springs
Hi, I took out the parts from my window, and they have patent number 5.353.548 on them, which I saw on another post are your parts 15-086 and 15-087. The markings on the springs are: 4 38W 7 30W The windows itself weighs 21 pounds. Can you help me with what springs I need? I've attached pictures. T ... (cont.)
Quick Learner
Minneapolis, mn
Jun 19, 2025
Quick Learner from Minneapolis, mn
Jun 19, 2025
Spring broke at pivot/lock
Need a replacement for the spring and/or lock. The metal triangle holds the top of the spring.Channel seems to be 1 or 1-1/4" x 1/2"Spring is 1/2" wide.When spring broke it blew out the pivot stop at the top. That should be replaced too.I'm ok with replacing both sides when I do the work. ... (cont.)
Quick Learner
12550
Jun 18, 2025
Quick Learner from 12550
Jun 18, 2025
Looks like 2 coils which should maybe move in tandem but don't
Right side of window has a coil system. Window won't open unless I use tilting function, tip window out and then move it and replace tilting lock. Won't stay open on it's own sometimes and doesn't glide smoothly. Makes a cracking sound when I close it. Left side of window seems ok. ... (cont.)
Contractor
Chicago
Jun 14, 2025
Contractor from Chicago
Jun 14, 2025
Coil Balance Shoe
Hello! I have one that needs to have balances replaced, the size of the sash is 30x30 in, 2 tapes, the total height of the shoes is 4 in, the width is 1 in, please help me choose the necessary parts They also have the marking Pat. 5.5353.548 Thank you!
Quick Learner
Orchard Park, NY
Jun 9, 2025
Quick Learner from Orchard Park, NY
Jun 9, 2025
Window replacement part
Vinyl window will not stay open and makes a loud screeching noise. Any help with which part or parts I need would be appreciated.
Handy Person
Sterling. va
Jun 7, 2025
Handy Person from Sterling. va
Jun 7, 2025
Balance broken
Spring and balance seperated. Need replacement (2) both sides of window.
Handy Person
Topeka, Kansas
May 25, 2025
Handy Person from Topeka, Kansas
May 25, 2025
Coil balances for Jeld Wen double hung tilt window
Need your assistance in finding replacement coil balances for my Jeld Wen Premium double hung tilt window. Jeld Wen advises they discontinued my windows and no longer carry replacement parts. The coil balances are mark 6 & 7R and 6 &7L. They are approx. 0.56" thick and 1.25" wide. ... (cont.)
Home Owner
Lawrence ma 01841
May 21, 2025
Home Owner from Lawrence ma 01841
May 21, 2025
Window coil balance assembly
I need help trying to figure it out the part that I need. I'm trying to find out to see if he's available so I can fix my window.
Quick Learner
White Oak, PA
May 17, 2025
Quick Learner from White Oak, PA
May 17, 2025
Tilt window spring
This spring from from an American Craftsman AC 86. Do you sell these springs ? Thank you !!
Home Owner
Brick NJ
May 10, 2025
Home Owner from Brick NJ
May 10, 2025
Coil window balance.
There is a number 9 on the plastic housing. The coil attaches to the white hardware in the picture. The dimensions are on the sketch. The sash weighs 16 lb. There is currently no cutout to remove the plastic hardware. Does the same hardware work on both sides of the window? Or are they right and ... (cont.)
Contractor
Olean, New York
May 8, 2025
Contractor from Olean, New York
May 8, 2025
window balance/coil balance
I am in need of a replacement window balance. I have not seen this kind before. Can you help with finding this item?
Quick Learner
New Jersey
May 4, 2025
Quick Learner from New Jersey
May 4, 2025
Balancer for double hung window
Please help to get this exact balancer for my double hung window, Thanks