Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine

18-171 Stepped Sash Guide, Alpine
Home Owner San Francisco
May 19, 2023
Home Owner from San Francisco
May 19, 2023
Viking Window Part Replacement
Hi Team - I would like to order one of the attached pieces for an older Viking window (Single moving window) The spring fell out of the piece in the picture. It's 28" long end to end. Thank you! BTW - I started this process a while back but didn't complete it. My fault. Not sure if you have any re ... (cont.)
+4
Quick Learner
May 16, 2023
Quick Learner
May 16, 2023
Top Sash Guide
My sliding up/down front window in my house was not working properly. I removed the window and noticed the plastic top sash guide was damaged. I'm the original owner and the house was built 25 years ago. I checked your website but did not see a part similar to the one I need. Do you have a replaceme ... (cont.)
Quick Learner
May 15, 2023
Quick Learner
May 15, 2023
need help identifying this part
The dimensions are : 2.5 inches in length 0.5 inches in depth (little past 0.5 inches ) 0.5 inches in width (little past 0.5 inches)
Quick Learner Fullerton California
Apr 30, 2023
Quick Learner from Fullerton California
Apr 30, 2023
Window block and tackle
Do you have this type of Top Sash Channel Balance Guides?
+1
Home Owner Wyoming
Apr 19, 2023
Home Owner from Wyoming
Apr 19, 2023
Top stash guide
looking for replacement top stash guides
Quick Learner
Apr 10, 2023
Quick Learner
Apr 10, 2023
Extended-Travel Channel Balance Quote
WRITING ON BALLANCER : 20 2 RN BSI TK ALSO PHOTOGRAPHED : SASH CATCH ALSO NEED 4 OF THESE (2 SASHES)
+2
Handy Person Santa Clarita, CA
Apr 10, 2023
Handy Person from Santa Clarita, CA
Apr 10, 2023
Balance spring broke through top of window frame.
I have a single-hung spring-loaded window installed on our house built in 2003 by Western Pacific Housing, a division of DR Horton. The window was manufactured by Pacific Windows Corporation. The balance spring broke through the top of the window frame on the right-hand side. Both take out clips ... (cont.)
+8
Quick Learner
Mar 27, 2023
Quick Learner
Mar 27, 2023
Window hardware
I have a slide up window wn# 16374. The window is loose in its track and will not stay up. Can I get the hardware to fix this? How much is it? How much to ship to Aldergrove BC V4W 3N8? I am unsure what hardware is required. I hope you can tell from the photos what is required to get this wind ... (cont.)
+5
Quick Learner Los Lunas nm
Mar 25, 2023
Quick Learner from Los Lunas nm
Mar 25, 2023
Channel balance
After removing the window I found that the cable was broken on one side. Also there is a white plastic piece and a loose screw that fell out when I removed the window.
+2
Quick Learner Spokane Valley, WA
Mar 12, 2023
Quick Learner from Spokane Valley, WA
Mar 12, 2023
Jeld Wen single hung replacement balances
I am in need of two sets of replacement balances measuring 20 11/16 inches. I also need one set of replacement balances measuring 26 5/8 inches. Photos are attached of my existing balances.
+7
Quick Learner Whittier, ca
Mar 6, 2023
Quick Learner from Whittier, ca
Mar 6, 2023
Window top sash guide
Attaches to the window.
Home Owner Yorba Lind
Mar 2, 2023
Home Owner from Yorba Lind
Mar 2, 2023
Sash Guide
Need new sash guides. Looks like part 18-008.
Handy Person Seattle WA
Jan 10, 2023
Handy Person from Seattle WA
Jan 10, 2023
Looking for replacement channel balance top
We have several windows where the channel balance top has broken out of the sash. These are Starline SL6000 series vinyl windows from ca 1999 with 1/2in nominal balances. Note that the balance top is secured with a screw into the sash.
Home Owner California
Dec 13, 2022
Home Owner from California
Dec 13, 2022
top sash guide for up/down sliding windows
the top sash guide on one of my sliding windows is broken in pieces, photos were taken from the other good unit. I am not able to find the exact same one locally or anywhere online. Do you have a comparable one? My windows were installed in 2007 with 3240 window channel balances. Thank you. ... (cont.)
+1
Quick Learner California
Nov 28, 2022
Quick Learner from California
Nov 28, 2022
Looking for replacement sash cam
One of my window sash cam for channel balance is broken. I am looking for correct replacement sash cam. The one that works with "28" Series 380 Channel Balance" Product Code: S380-28 - https://www.swisco.com/28-inch/pd/Series-380-Channel-Balances/S380-28 Thanks!
+2
Quick Learner San Diego, CA
Nov 24, 2022
Quick Learner from San Diego, CA
Nov 24, 2022
top sash guide and windown channel balance
My top sash guide broke. I could not identify the right part from your web site. Additionally, I cannot identify the bottom part of the channel balance. The number on the channel balance is 33 4 as in the photo. Can you help me to identify them? Thanks.Best regards,CL
+4
Quick Learner
Oct 10, 2022
Quick Learner
Oct 10, 2022
Searching for ab balance retainer
Good Afternoon, Can you help with supply of the attached pics of a window balance retainer clip? Thanks,
+1
Quick Learner New Mexico, USA
Sep 26, 2022
Quick Learner from New Mexico, USA
Sep 26, 2022
Non-Tilt Window Balance 1/2" x 27" (metal only measurement)
Hello,I recently ordered some sash guides 18-171 Stepped Sash Guide, Alpine. They fit my current balances and matched my old ones perfectly. Unfortunately, they didn't fix the problem of the balances shooting up out of place. We have a manufactured home built in 2005. The balances look ok, but they ... (cont.)
+1
Home Owner Contra Costa County, C...
Sep 22, 2022
Home Owner from Contra Costa County, CA
Sep 22, 2022
Looking for channel balance window top plastic
Hi, I am looking for this part which is about 1 3/4 inch in length. Please let me know if you have one, I need a pair. Thanks, Santhosh
Handy Person California, USA
Sep 13, 2022
Handy Person from California, USA
Sep 13, 2022
Window Balance
Hello,I have a Jeld-Wen window single hung, 41" W by 53" HI only have one broken balance for the window. Attached in the pictures.It seems to be type A. The metal part length is 22" 5/8. Kind of an odd number...Would a regular type A balance 22" or 24" work? What type of type A balance would ... (cont.)
+2