Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine
18-171 Stepped Sash Guide, Alpine
Home Owner
Casper Wyoming
Jul 9, 2023
Home Owner from Casper Wyoming
Jul 9, 2023
Window sash part
Hello, I think this is a JELD-WEN window. I need the sash top clip.
Quick Learner
San Ramon, CA
Jul 7, 2023
Quick Learner from San Ramon, CA
Jul 7, 2023
Channel Balance and Accessories
I am looking for channel balance (2) and top sash guides (2) to replace on a sliding window (window does not tilt and slides up and down). The channel balance is 30" (metal to metal measurement). The code on the channel balance is 29 9 FV CMC 2. Can you specify the channel balance and top sash gu ... (cont.)
Quick Learner
Jun 26, 2023
Quick Learner
Jun 26, 2023
Extended-Travel Channel Balance Quote
20 7/8" 2020 BSI PVUnknown Manufacturer ~2006I found AmesburyTruth TH0130M20400436 is a match, but can't find it for consumer purchase.
Quick Learner
Jun 16, 2023
Quick Learner
Jun 16, 2023
Extended-Travel Channel Balance Quote?
channel length : 33 inches long Stamp on metal: 32 3 JN Caldwell Sash height 34 1/4" , Width 32 5/8" Sash weight 22 LBS need 2 balances and 2 window mounts(see photo)
Quick Learner
Jun 16, 2023
Quick Learner
Jun 16, 2023
Extended-Travel Channel Balance Quote
Metal channel is 32&9/16 Stamp is 3240 Pella manufacture n/a 2 balances It also had a piece fall out. googling around it appears to be a "Stepped Sash Guide, Alpine" I checked this one against the one on your site and measurements line up. I don't however for the life of me know where it goes. I'd ... (cont.)
Handy Person
El Dorado Hills
Jun 14, 2023
Handy Person from El Dorado Hills
Jun 14, 2023
Sash broken plastic piece
Hello we need to order this plastic piece. Are you able to tell me what to order? BWinning1 shows the side where it is not broken and BWinning2 shows the broken piece.
Quick Learner
Encinitas, CA
Jun 10, 2023
Quick Learner from Encinitas, CA
Jun 10, 2023
Is it my channel balance or the guide
First off I want to say THANK YOU for having this forum with questions and answers. I am amazed and blown away with your attention to customers with problems with windows. Absolutely amazed! I have channel balances (many) that have gone to the top of the window. I took them out and there are no bro ... (cont.)
Quick Learner
San Marcos ca
Jun 10, 2023
Quick Learner from San Marcos ca
Jun 10, 2023
Sunair window
Need 4 channels for 2 windows plus the little screw on pieces in the upper left and right of the frame. Believe it's a s37134 channel is 34 inch. Just the metal part let me know if this sounds correct, if you have them and how much$. Thanks
Landlord
Newcastle, California
Jun 8, 2023
Landlord from Newcastle, California
Jun 8, 2023
Balance and sash guide replacement parts
26-4 EN5 CMC 41 27" length of metal and 5/8" width it fits into a Stepped Sash Guide, Alpine product number 18-171. The actual sash size is 34 1/4" w x 28 5/8" h. I'll be needing about 10 balances and a couple of the sash guides. I've broken them when attempting to remove the balances so if you ha ... (cont.)
Quick Learner
Menifee ca
Jun 6, 2023
Quick Learner from Menifee ca
Jun 6, 2023
3056 atrium window I believe the sash is a 2930
Need these parts that I sent pictures for you there for a 3056 atrium window. Also need the two metal clips on the side of the window frame.
Quick Learner
Portland OR
Jun 5, 2023
Quick Learner from Portland OR
Jun 5, 2023
Need help identifying part, reason for damage, and way to prevent reoccurrence
My main issue is that the left balance has disconnected from the sash because of a tear in the sash catching on the metal clip of the balance's cord. Over time, the window would catch and become difficult to close, until I e day, it was forced closed, snapping the metal clip off of the balance. When ... (cont.)
Quick Learner
Millbrae, CA 94030
Jun 1, 2023
Quick Learner from Millbrae, CA 94030
Jun 1, 2023
Caldwell winged block and tackle balance for side load single hung windows
looks like the Caldwell 380 series. One length is 18", the other is 24". The channel is 1/2". The 18" Caldwell supports a 20Lb sash, so perhaps the #1750, and the 24" caldwell a 30lb sash, perhaps the #2360? The bottom foot on both sizes is 1". I also need a top sash guide that looks just like ... (cont.)
Handy Person
Healdsburg, CA
May 26, 2023
Handy Person from Healdsburg, CA
May 26, 2023
KINRO Window Balances
We have KINRO windows that new the balances replaced. The balance have 26-4 stamped on them. The balance shoe is 1 3/32". From your help with others it looks like I will need a S385-27 Balance. I have included a picture of the Top Sash Guide, it looks like a 18-171? And I would like to order severa ... (cont.)
Quick Learner
Irvine,CA
May 20, 2023
Quick Learner from Irvine,CA
May 20, 2023
Can't identify this top sash guide
Hello experts, Can you please help me identify this part? It's a top sash guide, but I can't find this shape in your top sash guide list. It's 1 3/4 inches top to bottom, and 5/8 inches wide. Thanks! Rainer
Home Owner
San Francisco
May 19, 2023
Home Owner from San Francisco
May 19, 2023
Viking Window Part Replacement
Hi Team - I would like to order one of the attached pieces for an older Viking window (Single moving window) The spring fell out of the piece in the picture. It's 28" long end to end. Thank you! BTW - I started this process a while back but didn't complete it. My fault. Not sure if you have any re ... (cont.)
Quick Learner
May 16, 2023
Quick Learner
May 16, 2023
Top Sash Guide
My sliding up/down front window in my house was not working properly. I removed the window and noticed the plastic top sash guide was damaged. I'm the original owner and the house was built 25 years ago. I checked your website but did not see a part similar to the one I need. Do you have a replaceme ... (cont.)
Quick Learner
May 15, 2023
Quick Learner
May 15, 2023
need help identifying this part
The dimensions are : 2.5 inches in length 0.5 inches in depth (little past 0.5 inches ) 0.5 inches in width (little past 0.5 inches)
Quick Learner
Fullerton California
Apr 30, 2023
Quick Learner from Fullerton California
Apr 30, 2023
Window block and tackle
Do you have this type of Top Sash Channel Balance Guides?
Home Owner
Wyoming
Apr 19, 2023
Home Owner from Wyoming
Apr 19, 2023
Top stash guide
looking for replacement top stash guides
Quick Learner
Apr 10, 2023
Quick Learner
Apr 10, 2023
Extended-Travel Channel Balance Quote
WRITING ON BALLANCER : 20 2 RN BSI TK ALSO PHOTOGRAPHED : SASH CATCH ALSO NEED 4 OF THESE (2 SASHES)