Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine
18-171 Stepped Sash Guide, Alpine
Home Owner
Casper wyoming
Aug 3, 2023
Home Owner from Casper wyoming
Aug 3, 2023
Sliding window hardware
Looking for window hardware. These windows are up and down sliders and they won't stay open. I've sent photos of the hard war on the bottom sliding window and what components are the window frame. Thank you.
Quick Learner
San Juan Capistrano
Aug 3, 2023
Quick Learner from San Juan Capistrano
Aug 3, 2023
extended travel channel balance
Hi Emily! Here's the photos. Please let me know. Thank you!
Quick Learner
Sacramento, CA
Aug 1, 2023
Quick Learner from Sacramento, CA
Aug 1, 2023
26-4 AA CMC 11
The code above is for the side-mounted window lift bars on our house windows. Would like to know what the price is for approx. 6-7 of these. also need replacement "clips" as shown in the photo that allow the lift bars to be disengaged from the window frame....need approx. 12 of these. thanks!! ... (cont.)
Quick Learner
San Diego
Jul 30, 2023
Quick Learner from San Diego
Jul 30, 2023
Top sash guide
Can you help me find a replacement part?
Quick Learner
San Juan Capistrano CA...
Jul 25, 2023
Quick Learner from San Juan Capistrano CA
Jul 25, 2023
Replacement parts
Hi. I need qty 2 of image 7109. Qty2 - 27" channel balance 40# image 7108 7107 wingless. Qty 1 image 7101. Also need 10 takeout clips. Thank you! Daniel
Quick Learner
Jul 20, 2023
Quick Learner
Jul 20, 2023
Extended-Travel Channel Balance Quote
Length is 29 5/8". Stamp is 29 4. Stamp also indicates BSI. I believe your S380 is the correct model. The bottom fitting is 1" depth; ergo the S380. The top fitting appears to have had wings that are broken off. I need two balances as well as two sash cams. They are also broken. I can provide a ... (cont.)
Quick Learner
Sacramento, CA
Jul 18, 2023
Quick Learner from Sacramento, CA
Jul 18, 2023
Atrium sash balance, Circa 2004
Series 7000 SH, H-LC35-48x78 broken support, one side
Quick Learner
Creede CO
Jul 15, 2023
Quick Learner from Creede CO
Jul 15, 2023
Balance for windows
Need to get correct window balnces
Home Owner
West Sacramento, CA
Jul 13, 2023
Home Owner from West Sacramento, CA
Jul 13, 2023
window channel part?
Hello,I included several photos of the window channel I have. I can't seem to find or determine the correct one to order. I hope you guys can assist.The original part is 26" for the window channel. I measured using your how to guidelines. The part is 22 years old so I doubt it's the same. The l ... (cont.)
Quick Learner
Jul 10, 2023
Quick Learner
Jul 10, 2023
replacement channel balances
I ordered replacement channel balances from you several years ago, but they are not strong enough to keep the windows open. I'm providing more details below to see if you can provide balances that will work for our windows. Here are the details - Window size: 41.25" wide x 24" high We ... (cont.)
Home Owner
seattle
Jul 10, 2023
Home Owner from seattle
Jul 10, 2023
trying to find the right balance to order
hello, I am trying to figure out the correct non tilt block and tackle sash balance. the sash is 20x37 thank you for your help.
Home Owner
Casper Wyoming
Jul 9, 2023
Home Owner from Casper Wyoming
Jul 9, 2023
Window sash part
Hello, I think this is a JELD-WEN window. I need the sash top clip.
Quick Learner
San Ramon, CA
Jul 7, 2023
Quick Learner from San Ramon, CA
Jul 7, 2023
Channel Balance and Accessories
I am looking for channel balance (2) and top sash guides (2) to replace on a sliding window (window does not tilt and slides up and down). The channel balance is 30" (metal to metal measurement). The code on the channel balance is 29 9 FV CMC 2. Can you specify the channel balance and top sash gu ... (cont.)
Quick Learner
Jun 26, 2023
Quick Learner
Jun 26, 2023
Extended-Travel Channel Balance Quote
20 7/8" 2020 BSI PVUnknown Manufacturer ~2006I found AmesburyTruth TH0130M20400436 is a match, but can't find it for consumer purchase.
Quick Learner
Jun 16, 2023
Quick Learner
Jun 16, 2023
Extended-Travel Channel Balance Quote?
channel length : 33 inches long Stamp on metal: 32 3 JN Caldwell Sash height 34 1/4" , Width 32 5/8" Sash weight 22 LBS need 2 balances and 2 window mounts(see photo)
Quick Learner
Jun 16, 2023
Quick Learner
Jun 16, 2023
Extended-Travel Channel Balance Quote
Metal channel is 32&9/16 Stamp is 3240 Pella manufacture n/a 2 balances It also had a piece fall out. googling around it appears to be a "Stepped Sash Guide, Alpine" I checked this one against the one on your site and measurements line up. I don't however for the life of me know where it goes. I'd ... (cont.)
Handy Person
El Dorado Hills
Jun 14, 2023
Handy Person from El Dorado Hills
Jun 14, 2023
Sash broken plastic piece
Hello we need to order this plastic piece. Are you able to tell me what to order? BWinning1 shows the side where it is not broken and BWinning2 shows the broken piece.
Quick Learner
Encinitas, CA
Jun 10, 2023
Quick Learner from Encinitas, CA
Jun 10, 2023
Is it my channel balance or the guide
First off I want to say THANK YOU for having this forum with questions and answers. I am amazed and blown away with your attention to customers with problems with windows. Absolutely amazed! I have channel balances (many) that have gone to the top of the window. I took them out and there are no bro ... (cont.)
Quick Learner
San Marcos ca
Jun 10, 2023
Quick Learner from San Marcos ca
Jun 10, 2023
Sunair window
Need 4 channels for 2 windows plus the little screw on pieces in the upper left and right of the frame. Believe it's a s37134 channel is 34 inch. Just the metal part let me know if this sounds correct, if you have them and how much$. Thanks
Landlord
Newcastle, California
Jun 8, 2023
Landlord from Newcastle, California
Jun 8, 2023
Balance and sash guide replacement parts
26-4 EN5 CMC 41 27" length of metal and 5/8" width it fits into a Stepped Sash Guide, Alpine product number 18-171. The actual sash size is 34 1/4" w x 28 5/8" h. I'll be needing about 10 balances and a couple of the sash guides. I've broken them when attempting to remove the balances so if you ha ... (cont.)