Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine

18-171 Stepped Sash Guide, Alpine
Handy Person Ridgecrest, CA
Oct 10, 2023
Handy Person from Ridgecrest, CA
Oct 10, 2023
broken part on side of window
What is this part that is on the side of the window and connects to the Channel Balance? Thank You
+2
Handy Person Bellevue, WA
Oct 10, 2023
Handy Person from Bellevue, WA
Oct 10, 2023
New window spring and plastic part in channel
Need to repair 3 windows with the same issue. Looks like plastic parts are broken on both parts. Number on part: 26 4 B.S.I. oc
+2
Quick Learner Florida
Oct 5, 2023
Quick Learner from Florida
Oct 5, 2023
Bathroom window
See attached images for part needed & window label information
Quick Learner The Dalles, Oregon
Sep 20, 2023
Quick Learner from The Dalles, Oregon
Sep 20, 2023
Plastic piece for single hung non tilt windows
I just purchased 24 balances from Swisco -part S385-27 option 2640. Your video instructions were so helpful. We discovered that some of our windows also needed to have a a new plastic side piece (as shown in my pictures). Please let me know if you have this piece so I can order it. Thank you. ... (cont.)
+1
Contractor Point Lookout
Sep 19, 2023
Contractor from Point Lookout
Sep 19, 2023
Nami replacement window parts
To whom it may concern, I have some broken cams on the window hardware of my replacement windows. I am sending you detailed photos for part identification. Anthony
+2
Handy Person
Sep 16, 2023
Handy Person from
Sep 16, 2023
channel balance guide
hi guys, you always help me so much. I just ordered the balances and now I need the guides. please help me I hope to hear from you soon. THANK YOU AGAIN!!!
+1
Quick Learner
Sep 8, 2023
Quick Learner
Sep 8, 2023
Extended-Travel Channel Balance Quote
-length is 27" -stamp is 26 4 -I've got an idea based off a side sliding windows sticker - AAMA MFR Code WPI-2 - Cascade Windows, unclear on date -the thing in my hand was wedged in the body of the top fitting, im confused about it -I would need 16
+4
Quick Learner CA
Aug 27, 2023
Quick Learner from CA
Aug 27, 2023
top sash for S380-27 (option 2640)
Hi, I already bought S380-27 with option 2640 (27 inch series 380 channel balance) while fixing that i found that the top sash also broken in my window and i want to replace that to. i have attached photos of the top sash from the window. please confirm the part number to order. Thanks, -Sathiya ... (cont.)
+2
Handy Person oregon
Aug 21, 2023
Handy Person from oregon
Aug 21, 2023
window parts
looking for this part can you help send info
Home Owner Casper wyoming
Aug 3, 2023
Home Owner from Casper wyoming
Aug 3, 2023
Sliding window hardware
Looking for window hardware. These windows are up and down sliders and they won't stay open. I've sent photos of the hard war on the bottom sliding window and what components are the window frame. Thank you.
+5
Quick Learner San Juan Capistrano
Aug 3, 2023
Quick Learner from San Juan Capistrano
Aug 3, 2023
extended travel channel balance
Hi Emily! Here's the photos. Please let me know. Thank you!
+3
Quick Learner Sacramento, CA
Aug 1, 2023
Quick Learner from Sacramento, CA
Aug 1, 2023
26-4 AA CMC 11
The code above is for the side-mounted window lift bars on our house windows. Would like to know what the price is for approx. 6-7 of these. also need replacement "clips" as shown in the photo that allow the lift bars to be disengaged from the window frame....need approx. 12 of these. thanks!! ... (cont.)
+2
Quick Learner San Diego
Jul 30, 2023
Quick Learner from San Diego
Jul 30, 2023
Top sash guide
Can you help me find a replacement part?
+2
Quick Learner San Juan Capistrano CA...
Jul 25, 2023
Quick Learner from San Juan Capistrano CA
Jul 25, 2023
Replacement parts
Hi. I need qty 2 of image 7109. Qty2 - 27" channel balance 40# image 7108 7107 wingless. Qty 1 image 7101. Also need 10 takeout clips. Thank you! Daniel
+1
Quick Learner
Jul 20, 2023
Quick Learner
Jul 20, 2023
Extended-Travel Channel Balance Quote
Length is 29 5/8". Stamp is 29 4. Stamp also indicates BSI. I believe your S380 is the correct model. The bottom fitting is 1" depth; ergo the S380. The top fitting appears to have had wings that are broken off. I need two balances as well as two sash cams. They are also broken. I can provide a ... (cont.)
+4
Quick Learner Sacramento, CA
Jul 18, 2023
Quick Learner from Sacramento, CA
Jul 18, 2023
Atrium sash balance, Circa 2004
Series 7000 SH, H-LC35-48x78 broken support, one side
+6
Quick Learner Creede CO
Jul 15, 2023
Quick Learner from Creede CO
Jul 15, 2023
Balance for windows
Need to get correct window balnces
+4
Home Owner West Sacramento, CA
Jul 13, 2023
Home Owner from West Sacramento, CA
Jul 13, 2023
window channel part?
Hello,I included several photos of the window channel I have. I can't seem to find or determine the correct one to order. I hope you guys can assist.The original part is 26" for the window channel. I measured using your how to guidelines. The part is 22 years old so I doubt it's the same. The l ... (cont.)
+2
Quick Learner
Jul 10, 2023
Quick Learner
Jul 10, 2023
replacement channel balances
I ordered replacement channel balances from you several years ago, but they are not strong enough to keep the windows open. I'm providing more details below to see if you can provide balances that will work for our windows. Here are the details - Window size: 41.25" wide x 24" high We ... (cont.)
+2
Home Owner seattle
Jul 10, 2023
Home Owner from seattle
Jul 10, 2023
trying to find the right balance to order
hello, I am trying to figure out the correct non tilt block and tackle sash balance. the sash is 20x37 thank you for your help.