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S385-14 14" Series 385 Channel Balance

Good afternoon, The rope in one of our channel balance broke and we were hoping you could help us find a replacement channel balance. I have uploaded photos and the metal piece is 14" long. I look forward to hearing back from your team!

Please provide me with the part number required to order a quantity of two of the above subject counterbalences, I also need two of the metal clips that fit into the slot on the inside of the vinyl window casing. Thank you

Require 2 each replacement channel balances for a Caldwell window balance model information printed on the back of the channel is: 13 2 FS Caldwell Overall metal measurement is 14" channel width is 1/2 " Channel depth is 9/16" Plastic wedged end is 1-5/16 Inches

Hello. Can you please help me identify and quote this channel balance Length: 14" Sash weight: 17.6 lbs Thank you

Hello, needing help finding a replacement for this balance. Thanks!

We have a small frosted bathroom window, and the sash mechanism is broken. I can't find a brand name sticker on the window. Vinyl, approx 21"x17" verticle slide up side load. Any idea what parts I will need? If so, do you have instructions on how to make this kind of repair? Thanks for any hel ... (cont.)

When I was trying to fix the window with the balance popped out, it fell from the second story window and broke. The one shown is the one that didn't fall. Hoping to get 2 balance replacements. Not sure I know the brand of window, but could provide a photo/video as required. Thanks Nathan ... (cont.)

Hi Dr. Swisco, I have a broken sash balance I want to replace with the stamp 13-5 F05 CMC 43 on it. Im planning on getting two 14" (measured the meta channel from metal end to metal end) 13-15 lb balances. The series for sale on your website is S385-14. Will these be compatible with the window? Here ... (cont.)

I would like to have extra channel balance on hand , please see pictures

I can't find anything that matches up with the printed numbers (13-3). Parts have wings.

Hello looking for a prompt response. The metal Chanel measures 14" not including any end clips

There are the following written on this piece 1320HG B.S.I. , the other piece is destroyed. They go on each side of the lower window to allow it to open and close. There is not any way I can identify what type of window (who manufactured it but am including a picture for you.

String broke on channel Balance. Marked 1310 BSI or BS1 - ends pictured as below. Would like to purchase set of both left and right sides. Located at zip 95709. Thank you. Lee

On the window balancer (see photo attached) reads "13 3 ER CALDWELL" The metal part measure 14 inches, both the top and bottom has wings (wing length 15/16 inch). Top part height measures 1 1/4 inches, bottom height measures 1 1/16 inches and depth measures 1 1/16 inches including wings and 1 inch ... (cont.)

Based on your website info, I think I need to order the 14" Series 380 Channel Balance with option 1350. This is product code 5380-14. My slider window weighs 13.3 lbs. My slider has "Wings" on the top and bottom plastic pieces. Can you confirm based on my photos that I am ordering the correct p ... (cont.)

Hi, can you help me understand which balance I need to replace the existing balance that recently broke. See the attached photos of the existing balance. The length of the metal channel is 13-7/8".

What's the part for this one? Thanks

14"metal channel long ,5/8 channel deep , both ends have winds, 1-3/32,13-5stamp Is the product code S385-14 the correct piece to buy?

I need a pair of balances. The one I removed has the following printed on it: 13 4 JP CALDWELL

Need two new Philips channel balance rails. Part#: 13-4 IR Caldwell Channel length: 14 inches Please see attached images. Thank you.